Service advisor Work, Jobs in Watford, Hertfordshire (with Salaries)

Technical Customer Service Advisor
ArtiCAD Ltd —Watford
- £19,000 - £23,300 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Sales
- Customer service
- Store discount
- Work from home
Quick apply
7d
Customer Service Advisor
Chime Housing —Watford
- £30,386 a year
- Full-time
- Customer service
- Front desk
- Communication skills
- Annual leave
11d
Customer Service Advisor
Harrow Council —Harrow
- £34,206 - £35,931 a year
- Customer service
- Microsoft Office
- Organisational skills
1d
HR Service Center Advisor
TJX Europe —Watford
- Full-time
- Spanish
- Microsoft Excel
- Data analysis skills
6d
Audio Visual Service Advisor
Sound Power Ltd —Watford
- From £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
Quick apply
7d
Senior Customer Service Advisor
Dominos —Leighton Buzzard
- Full-time
- Hybrid work
- Microsoft Office
- IT
Customer Service Advisor
Ottoway Services Limited —London
- £29,156.40 a year
- Full-time
- Microsoft Office
- Data entry
- In-person
Quick apply
13d
Customer Service Advisor
NSPIRE SOFTWARE LTD —London
- £14 - £17 an hour
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
Quick apply
1d
Customer Service & Sales Advisor
Stellantis &You —Hatfield
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
7d
Parts Advisor
RB Global —St Albans
- £28,000 - £30,000 a year
- Day shift
- Organisational skills
- IT
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Service Advisor 30 Hours
Complete Washroom Solutions —Waltham Abbey
- £21,840 a year
- Part-time
- Customer service
- English
- Data entry
- Free parking
Quick apply
5d
Service Advisor
Marshall Motor Group —Letchworth
- £32,470 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Service Advisor
Maidenhead Tyres and Autocare —Maidenhead
- £33,000 - £37,000 a year
- Full-time
- Microsoft Word
- Customer service
- English
- Free parking
- Employee discount
Quick apply
7d
AM Operations Assistant/Customer Service Advisor
DELIVERED UK LTD —Sands
- £26,000 - £27,000 a year
- Overtime
- Customer service
- English
- Driving
- Free parking
Quick apply
Customer Service Advisor
Barclays —St Albans
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
9h
Service Advisor
Profitlink Group —Watford
- Up to £32,000 a year
- No weekends
- Communication skills
BMW Service Advisor
Sytner Group —Tring
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
11d
Sales and Service Advisor
Mowers and More —Wokingham
- £24,784.00 - £28,478.24 a year
- Full-time
- Sales
- Customer service
- Computer skills
- Free parking
Quick apply
21h
Customer Service Advisor
Veetec Motor Group —Enfield
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Referral programme
Quick apply
13d
Service Advisor
RPM Independent Porsche Specialists Ltd —Tring
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply

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service advisor jobs near watford, hertfordshire

Technical Customer Service Advisor

ArtiCAD Ltd
Watford

Quick apply

Job details

Full-time
£19,000 - £23,300 a year
7 days ago

Benefits

Store discount
Private dental insurance
Cycle to work scheme
Company pension
Work from home
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Software troubleshooting
Sales
Customer service
Sales administration
English
Technical support
Bachelor's degree
IT support
A Level

Full job description

At ArtiCAD (part of the SHD Group), we’re proud to be a fast-growing, multi-award-winning software company based in the heart of Watford. Our innovative CAD software, VR solutions, and online applications for kitchens, bedrooms, and bathrooms empower designers, retailers, and manufacturers to drive sales, manage installations, and deliver world-class customer experiences—online, in-store, and in the home.

We’re big on culture, passionate about delivering results, and always looking for fresh ideas. If you're enthusiastic, eager to learn, and thrive in a team environment, this could be the perfect next step for your career.

The Role: Customer Success Specialist

You’ll join our Customer Success Team, acting as a frontline ambassador for ArtiCAD users across the UK. From answering customer queries to delivering personalised software training, you’ll help ensure every customer gets the very best from our technology.

No software experience? No problem! We're looking for someone with a genuine interest in tech, a proactive attitude, and outstanding customer service skills—we’ll teach you the rest.

What You'll Be Doing

Process inbound enquiries from customers and suppliers via telephone, email and other communication channels, including using the relevant CRM systems accurately and with precision.
Provide first-line and second-line technical support to users of ArtiCAD software and other products within the Group portfolio, helping to identify and resolve common issues.
Deliver one-to-one online customer training on ArtiCAD software and other relevant Group products (when up-skilled to do so)
Perform sales and office administration duties, including updating customer records and confirming training bookings.
Use ArtiCAD design software daily, developing and maintaining expert product knowledge.
Contact customers periodically to assess satisfaction, answer queries and conduct courtesy calls.
Test new software releases, updates and enhancements, reporting findings to the Development Team and updating the bug tracker or relevant systems as required.
Assist the wider ArtiCAD Group teams with customer queries and support requirements.
Assist the Customer Success Manager in evaluating and improving Customer Success activities, services and processes.
Provide support and online training across the wider ArtiCAD Group product portfolio, ensuring customers receive a consistent and high-quality experience.
Support Online customers by: Setting up and configuring products following server migrations, maintenance or recovery activities, and downloading and installing catalogues on behalf of customers where required.
Downloading and applying product software updates upon customer request.
Maintain accurate records of customer interactions, training activities and support cases.

What We're Looking For

A confident and friendly communicator (verbal, written, and online)
Previous experience in customer service (desirable)
Passion for tech, design, or the KBB (kitchen, bedroom, bathroom) industry
Ability to thrive in a fast-paced, team-oriented environment
Strong academic background (A-level or equivalent)
Ambitious, adaptable, and eager to learn

What It’s Like to Work at ArtiCAD

We’re collaborative and inclusive – you’ll always feel part of the team
We care about community, regularly supporting charity initiatives and work experience schemes
We champion innovation and bold ideas – your voice matters here
We're committed to delivering an exceptional customer journey
We encourage every team member to strive for their best self

Job Type: Full-time

Pay: £19,000.00-£23,300.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
On-site parking
Private dental insurance
Private medical insurance
Store discount
Work from home

Ability to commute/relocate:

Watford WD18: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

Customer Service: 1 year (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Watford WD18

Quick apply

Refine Your Search

service advisor jobs in watford, hertfordshire

Technical Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

HR Service Center Advisor

Audio Visual Service Advisor

Senior Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Customer Service & Sales Advisor

Parts Advisor

Customer Service Advisor 30 Hours

Service Advisor

Service Advisor

AM Operations Assistant/Customer Service Advisor

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Service Advisor

BMW Service Advisor

Sales and Service Advisor

Customer Service Advisor

Service Advisor

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