Helpdesk manager Work, Jobs in Watford, Hrt (with Salaries)

Technical Customer Service Advisor
ArtiCAD Ltd —Watford
- £19,000 - £23,300 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- English
- Store discount
- Work from home
Quick apply
HR Helpdesk Administrator (6-Month Contract)
DLL Group —Watford
- Full-time
- Hybrid work
- Oracle
- English
- Administrative experience
- Health & wellbeing programme
- Work from home
Shift Lead - Food - Rickmansworth Simply Food
Marks & Spencer —Rickmansworth
- £14.47 an hour
- Part-time
- Employee discount
14d
Site Escort
Equans —Westminster
- £13.45 an hour
- Part-time
- Communication skills
- Employee assistance programme
Hall Porter
Aramark —Northwood
- £13.45 an hour
- Weekend availability
- Microsoft Word
- Free parking
4d
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
8d
Helpdesk Administrator
CBRE Local UK —London
8d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
2d
Senior Facilities Manager (Branches), North London & East Anglia
National Westminster Bank PLC —London
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Annual leave
3d
Estates Helpdesk CAFM Coordinator
SOAS University of London —London
- £31,543.19 - £35,214.19 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
6d
Facilities Assistant
Flatpay —London
- English
Quick apply
8d
Client Services Manager
Rapport —London
- £50,000 - £52,000 a year
- Full-time
- Data analysis skills
- Hotel
- Project management
- Employee assistance programme
FM Helpdesk Operator
Bellrock Property and Facilities Management —London
- £27,007.05 a year
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Occupier Facilities Manager - Finsbury Circus House, London
Savills Management Resources —London
- Organisational skills
- Leadership
- Time management
8d
Workforce Systems Officer
Hertfordshire Community NHS Trust —Welwyn Garden City
- £25,760 - £27,476 a year
- Full-time
3d
Customer Operations Specialist
GlobalData Plc. —London
- £35,000 a year
- Full-time
Senior Operations Manager - Soft FM
Equans —London
- Full-time
- Customer service
- University
- Leadership
- Annual leave
- Employee assistance programme
IT Apprentice
North Hertfordshire District Council —Letchworth
- £25,033 a year
- Customer service
- IT
- Communication skills
3d
Facilities Manager
Cushman & Wakefield —London
- Travel
- Contracts
- Communication skills
Quick apply
2d
Deskside Support Engineer
7IM —London
- Azure
- Customer service
- Microsoft Office

I want to receive the latest job alerts for helpdesk manager in watford, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk manager jobs near watford, hrt

Technical Customer Service Advisor

ArtiCAD Ltd
Watford

Quick apply

Job details

Full-time
£19,000 - £23,300 a year

Benefits

Store discount
Private dental insurance
Cycle to work scheme
Company pension
Work from home
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Software troubleshooting
Customer service
English
Technical support
IT support
A Level

Full job description

At ArtiCAD (part of the SHD Group), we’re proud to be a fast-growing, multi-award-winning software company based in the heart of Watford. Our innovative CAD software, VR solutions, and online applications for kitchens, bedrooms, and bathrooms empower designers, retailers, and manufacturers to drive sales, manage installations, and deliver world-class customer experiences—online, in-store, and in the home.

We’re big on culture, passionate about delivering results, and always looking for fresh ideas. If you're enthusiastic, eager to learn, and thrive in a team environment, this could be the perfect next step for your career.

The Role: Customer Success Specialist

You’ll join our Customer Success Team, acting as a frontline ambassador for ArtiCAD users across the UK. From answering customer queries to delivering personalised software training, you’ll help ensure every customer gets the very best from our technology.

No software experience? No problem! We're looking for someone with a genuine interest in tech, a proactive attitude, and outstanding customer service skills—we’ll teach you the rest.

What You'll Be Doing

Process inbound enquiries from customers and suppliers via telephone and email
Provide first line technical support to ArtiCAD software users, helping to identify and resolve common issues
Raising helpdesk tickets (2nd line support) for complex or more time consuming issues
Resolving 2nd line tickets when up-skilled
Conduct 1:1 online training on our software with customers
Perform sales and office administration, update customer records, and confirm training bookings
Daily use of our ArtiCAD design software
Meet and greet visitors as required
Contact customers periodically to assess satisfaction and process any queries
Assist your Manager in evaluating and improving ArtiCAD’s Customer Success activities and processes

What We're Looking For

A confident and friendly communicator (verbal, written, and online)
Previous experience in customer service (desirable)
Passion for tech, design, or the KBB (kitchen, bedroom, bathroom) industry
Ability to thrive in a fast-paced, team-oriented environment
Strong academic background (A-level or equivalent)
Ambitious, adaptable, and eager to learn

What It’s Like to Work at ArtiCAD

We’re collaborative and inclusive – you’ll always feel part of the team
We care about community, regularly supporting charity initiatives and work experience schemes
We champion innovation and bold ideas – your voice matters here
We're committed to delivering an exceptional customer journey
We encourage every team member to strive for their best self

Job Type: Full-time

Pay: £19,000.00-£23,300.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
On-site parking
Private dental insurance
Private medical insurance
Store discount
Work from home

Ability to commute/relocate:

Watford WD18: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

Customer Service: 1 year (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Watford WD18

Quick apply

Refine Your Search

helpdesk manager jobs in watford, hrt

Technical Customer Service Advisor

HR Helpdesk Administrator (6-Month Contract)

Shift Lead - Food - Rickmansworth Simply Food

Site Escort

Hall Porter

Helpdesk Administrator

Helpdesk Administrator

Customer Experience Manager

Senior Facilities Manager (Branches), North London & East Anglia

Estates Helpdesk CAFM Coordinator

Facilities Assistant

Client Services Manager

FM Helpdesk Operator

Occupier Facilities Manager - Finsbury Circus House, London

Workforce Systems Officer

Customer Operations Specialist

Senior Operations Manager - Soft FM

IT Apprentice

Facilities Manager

Deskside Support Engineer

I want to receive the latest job alerts for helpdesk manager in watford, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected