Support advisor Work, Jobs in Wath Upon Dearne, Syk (with Salaries)

Customer Support Advisor
Concentrix —Rotherham
- £26,520 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Data Protection Officer
Card Factory —Wakefield
- £65,000 a year
- Management
- Work from home
Warehouse Operative
Gist Limited —Barnsley
- £13.37 - £13.61 an hour
- Overtime
- Warehouse experience
- Free parking
- Paid training
Customer Service Advisor - Doncaster
EE —Doncaster
- £26,116 - £26,738 a year
- Customer service
Sales Advisor
EE —Sheffield
- £26,116 - £26,738 a year
- Sales
Stocktaker - Sheffield
nGeneration —Sheffield
- £26,500 - £28,500 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Personal Assistant
The Money Map(Financial Navigation) LLP —Sheffield
- From £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
Finance Director (Temporary - Maternity Cover)
Bluetree Group —Rotherham
- £100,000 - £130,000 a year
- Temporary
- Accounting
- Leadership
- Tax experience
- Free parking
- Annual leave
Quick apply
Quality Assurance and Control Technical Advisor
My Finance Club LTD —Sheffield
- Up to £32,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
13d
Parts Advisor
T.C. Harrison JCB —Sheffield
- Full-time
- Sales
- Customer service
- Driving
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Mortgage Advisor
The Mortgage Experts —Retford
- £60,000 - £100,000 a year
- Remote
Quick apply
Customer Care Executive (Dealership Support)
Evolution Funding —Chesterfield
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
7d
Service Advisor
Perrys Motor Sales Ltd —Barnsley
- £27,759 - £36,000 a year
- Full-time
- Communication skills
- Employee discount
Multichannel Cx Agent
Vintage.com —Morley
- £26,250 a year
- Full-time
Quick apply
Client Services Advisor
Redbrik Estate Agents —Sheffield
- £25,000 - £27,500 a year
- Full-time
- Salesforce
- Organisational skills
- IT
Quick apply
HR Advisor
Real Life Options —Knottingley
- £33,000 - £35,000 a year
- Full-time
- Travel
- Human resources
- IT
- Annual leave
- Employee assistance programme
Quick apply
Senior HROD Advisor - Resourcing
Sheffield Hallam University —Sheffield
- £39,906 - £44,746 a year
- Part-time
- University
4d
Apprentice Parts/Service Advisor
Thompson Commercials —Sheffield
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
13d
Membership Advisor
Everyone Active —Sheffield
- From £27,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
3d
Housing Officer (Casework & Prevention)
Barnsley Metropolitan Borough Council —Barnsley
- £35,412 - £38,220 a year
- Full-time
- English
- Communication skills
- Employee discount
- Flexible schedule
3d

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support advisor jobs near wath upon dearne, syk

Customer Support Advisor

Concentrix -
Rotherham

Apply Now

Job details

Full-time
£26,520 a year

Benefits

Free parking
Annual leave
Canteen
Referral programme
On-site parking

Qualifications

Customer service
Microsoft Office
Administrative experience
Communication skills

Full job description

Kickstart your career with one of the UK’s fastest-growing customer experience companies. Be a part of our inclusive and friendly team as a Customer Service Advisor for the prestigious BMW brand. If you're passionate, thrive in a fast-paced environment, and excel at delivering exceptional service, we want you!

Salary - £26,520
Location – Dearne Valley Office, Adwick Park, Rotherham S63 5AD
Permanent role – contracted to 40 hours paid production scheduled between 8am-7pm Monday to Friday, Saturdays 9am-2pm.
Full time training & support provided.

What’s in it for you:

Access to a range of employee benefits
Annual leave starting at 28 days/annum (pro-rata)
A vibrant office-based role with a great team
Onsite canteen.
Free onsite parking.
Referral programme – refer friends or family to work with Concentrix & earn up to £600 per referral!

We are looking for a customer-focused professional responsible for providing support and guidance to customers, ensuring compliance with FCA regulations. The role involves delivering tailored advice, prioritizing fair treatment of vulnerable customers, and maintaining high standards in line with FCA guidelines. You will balance customer needs, outcomes, and company values to ensure a positive experience and uphold the brand's reputation.

Key responsibilities:

Verify customer identity and address in line with DPA procedures during all interactions.
Identify and address customer vulnerability by actively listening, showing empathy, and asking relevant questions to understand their needs and provide appropriate support.
Accurately document customer responses and any agreed support, ensuring sensitive information is securely handled.
Address and refer customer complaints in line with FCA guidelines and timescales.
Use product and business knowledge to offer tailored solutions for customers, ensuring the best possible outcomes (training provided).
Resolve objections and conflicts while maintaining professionalism.
Ensure all correspondence is completed within 48 hours to meet service level agreements.
Collaborate with internal and external teams to investigate and resolve contractual issues.
Proactively review and manage customer accounts to identify and prevent potential issues.

Skills to succeed:

Experience in a financial environment (preferred) or the customer service industry.
Strong administrative and communication skills.
Highly organized, with the ability to meet deadlines and strong attention to detail.
Experience supporting vulnerable customers (desirable).
Analytical mindset with an objective approach to problem-solving.
Team-oriented with a collaborative attitude.
Proficient in Microsoft Office applications.
Exceptional organizational abilities.

What are you waiting for? - Apply now - we can't wait to welcome you!

Concentrix is an equal opportunity employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Apply Now

Refine Your Search

support advisor jobs in wath upon dearne, syk

Customer Support Advisor

Data Protection Officer

Warehouse Operative

Customer Service Advisor - Doncaster

Sales Advisor

Stocktaker - Sheffield

Personal Assistant

Finance Director (Temporary - Maternity Cover)

Quality Assurance and Control Technical Advisor

Parts Advisor

Mortgage Advisor

Customer Care Executive (Dealership Support)

Service Advisor

Multichannel Cx Agent

Client Services Advisor

HR Advisor

Senior HROD Advisor - Resourcing

Apprentice Parts/Service Advisor

Membership Advisor

Housing Officer (Casework & Prevention)

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