Customer service Work, Jobs in Watlington, Oxf (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Customer Care Agent
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Customer Service Assistant
Royal Casino Slots —High Wycombe
- From £12.71 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
Customer Care Specialist
Return on Investment Ltd —Maidenhead
- Up to £28,000 a year
- 8 hour shift
- CRM software
- Customer service
- English
- Annual leave
- Gym membership
Quick apply
Merchandising Admin Assistant
Mint Velvet —High Wycombe
- Full-time
- Microsoft Excel
- Merchandising
- Communication skills
- Employee discount
Quick apply
Client Services Assistant
Parfitt Cresswell —Windsor
- From £27,000 a year
- Full-time
- Organisational skills
- IT
- In-person
Quick apply
6d
Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
11d
Medical Receptionist/Administrator
Islip Medical Practice —Kidlington
- £12.99 an hour
- Part-time
- Administrative experience
- Organisational skills
- Typing
- Free parking
- Employee discount
Quick apply
12d
Operations & Customer Service Assistant
Lenses For Hire Ltd —Maidenhead
- £21,000 - £22,000 a year
- Temporary
- Free parking
- Employee discount
Quick apply
5d
Customer Service Advisor
Valda Energy —Bicester
- Up to £26,000 a year
- Customer service
- Negotiation
- Annual leave
- Employee assistance programme
Customer Services & Administration Coordinator
S4A Group Ltd —Buckingham
- £23,220 - £28,080 a year
- Full-time
- Childcare
- Customer service
- Organisational skills
Quick apply
5d
Sales Assistant - UNIQLO Oxford Westgate
Fast Retailing —Oxford
- £14.80 an hour
- Weekend availability
- Customer service
- Employee discount
Project Coordinator
Walton Street Cycles —Kidlington
- £25,000 - £30,000 a year
- Part-time
- Hybrid work
- Social media management
- Customer service
- Microsoft Office
- Store discount
- Employee discount
Quick apply
5d
Sales Executive
Stoneworld Oxfordshire Ltd —Great Milton
- £30,000 - £35,000 a year
- Full-time
- Sales
- In-person
- Employee discount
Quick apply
Temporary Call Centre Assistant
UPP Ltd —Reading
- £12.98 an hour
- Part-time
- Customer service
- Computer literacy
- University
- Paid training
7d
Night Receptionist
George Street Hotel —Oxford
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
Quick apply
Customer Service Advisor
MotorEasy —Reading
- From £26,000 a year
- Full-time
- Customer service
- English
- In-person
- Referral programme
Quick apply
12d
Mobile Cover Receptionist
LAH Property Marketing —Oxford
- £14.24 an hour
- Customer service
- Front desk
- Communication skills
- Referral programme
Quick apply
Room Attendant
Hotelcare —Marlow
- £13.50 - £14.00 an hour
- Weekend availability
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
Retail Assistant
EG On The Move Ltd —Didcot
- £10.95 - £12.90 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
4d

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customer service jobs near watlington, oxf

Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

customer service jobs in watlington, oxf

Customer Services Executive

Customer Care Agent

Customer Service Assistant

Customer Care Specialist

Merchandising Admin Assistant

Client Services Assistant

Team Lead - Customer Service

Medical Receptionist/Administrator

Operations & Customer Service Assistant

Customer Service Advisor

Customer Services & Administration Coordinator

Sales Assistant - UNIQLO Oxford Westgate

Project Coordinator

Sales Executive

Temporary Call Centre Assistant

Night Receptionist

Customer Service Advisor

Mobile Cover Receptionist

Room Attendant

Retail Assistant

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