Customer care administrator Work, Jobs in Wattisham, Sfk (with Salaries)

Customer Care Administrator
Anchor Safety LLP —Great Blakenham
- £26,500 - £27,500 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Employee discount
Quick apply
Clinical Team Administrator
NHS Professionals —Bury St. Edmunds
- £14.05 an hour
- Temporary
- Management
- Customer service
- Word processing
Quick apply
8d
Contract Administrator
Sureserve —Stowmarket
- £27,976 a year
- Monday to Friday
- Databases
- Administrative experience
- IT
- Annual leave
Quick apply
HR Administrator
Sureserve —Stowmarket
- £14,352 a year
- Hybrid work
- Customer service
- Microsoft Office
- Databases
- Annual leave
Quick apply
HR Administrator
BUUK Infrastructure —Bury St. Edmunds
- £28,896 a year
- Hybrid work
- Writing skills
- Microsoft Office
- Databases
Customer Service & Export Administrator
Muntons —Stowmarket
- £27,500 - £29,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Time management
- Annual leave
Clinical Administrator
Hedingham Medical Centre —Halstead
- £12.97 - £13.46 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Dental Receptionist
Suffolk Orthodontics —Ipswich
- £12.71 - £13.55 an hour
- Full-time
- Microsoft Office
- In-person
- Epic
- Free parking
- Annual leave
Quick apply
1d
Office Administrator
Bucklesham Primary School —Ipswich
- £26,402 - £28,142 a year
- Part-time
- Customer service
- Databases
- Administrative experience
13d
Lettings Administrator
The Online Letting Agents —Diss
- £25,350 a year
- Full-time
- Google Suite
- Computer literacy
- Administrative experience
- Free parking
Quick apply
13d
Sales Office Administrator
Decco Ltd —Ipswich
- £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Store discount
Quick apply
12d
Receptionist – Accountancy Practice
MST Recruitment —Gainsborough
- £15,000 - £20,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
Customer Administration Coordinator - Export
Ocean Network Express —Ipswich
- Full-time
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
2h
Contract Administrator
Aaron Services —Stowmarket
- £27,976 a year
- Full-time
- Databases
- Administrative experience
- IT
- Annual leave
Lettings Administrator (12-Month Maternity Cover)
Whittley Parish Estate Agents —Diss
- Temporary
- Customer service
- English
- Microsoft Office
Quick apply
8d
Receptionist Administrator
Pushforward Secondary Education —Bury St. Edmunds
- £20,000 - £25,000 a year
- Monday to Friday
- Administrative experience
- Front desk
10h
Receptionist/Administrator
PrimaryCareCareers —Colchester
- Front desk
- Communication skills
- Annual leave
2d
HR Administrator
Aaron Services —Stowmarket
- £14,352 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Databases
- Annual leave
Customer Administration Coordinator - Intra
Ocean Network Express —Ipswich
- Full-time
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
2h
Operations Administrator
ATE Fire Protection —Colchester
- £27,000 - £32,000 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
- Free parking
Quick apply

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Customer Care Administrator

Anchor Safety LLP
Great Blakenham

Quick apply

Job details

Full-time
£26,500 - £27,500 a year

Benefits

Company pension
Employee discount
On-site parking

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Returns processing
Ticket management
Internal department liaison
Microsoft Office Suite
Complaint handling
B2B
Customer interaction
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE) and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE, has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

Primary Job Purpose

The overriding goal of the Customer Care Team is to contribute to an exceptional end-to-end Customer Experience for our valued business to business Customers.

As Customer Care Administrator you'll be part of a close-knit team, handling inbound Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Support – Provide efficient and friendly customer support via phone, email, web-chat or WhatsApp to address inquiries, concerns and issues and in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Order processing – processing customer orders, returns and exchanges accurately and in a timely manner
Issue resolution – Investigate and resolve customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Feedback Collection – Gather customer feedback via surveys and other channels . collating suggestions, feedback and concerns to achieve continuous improvement.
Administrative Tasks – handle administrative duties such as maintaining customer accounts and other administrative work. Maintain accurate and detailed records of customer interactions, inquiries and resolutions in a central system as well as managing tickets.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

IMPORTANT - APPLICATION PROCESS:

Please submit an up to date CV and brief covering note outlining briefly: how your background and experience meets our needs; your current and desired salary levels; and desired hours so that we can assess your application quickly.

CLOSING DATE FOR APPLICATIONS - 21 AUGUST 2026

Thank you.

Job Type: Full-time

Pay: £26,500.00-£27,500.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Application question(s):

Are you within daily commutable distance of Ipswich?

Experience:

B2B Customer Service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care administrator jobs in wattisham, sfk

Customer Care Administrator

Clinical Team Administrator

Contract Administrator

HR Administrator

HR Administrator

Customer Service & Export Administrator

Clinical Administrator

Dental Receptionist

Office Administrator

Lettings Administrator

Sales Office Administrator

Receptionist – Accountancy Practice

Customer Administration Coordinator - Export

Contract Administrator

Lettings Administrator (12-Month Maternity Cover)

Receptionist Administrator

Receptionist/Administrator

HR Administrator

Customer Administration Coordinator - Intra

Operations Administrator

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