Customer service manager Work, Jobs in Wedmore, Som (with Salaries)

Customer Service / Account Manager
Carly Press —Wellington
- £26,702 - £33,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
Quick apply
9d
Head of Operations
Berrys Coaches (Taunton) Ltd —Taunton
- £65,000 - £80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Service Manager (Maternity Cover, Fixed Term)
Hello Bio Ltd —Bristol
- £32,000 - £37,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Flexitime
Quick apply
3d
Territory Manager
AkzoNobel —Cardiff
- £33,000 - £44,000 a year
- Sales
- Organisational skills
- Communication skills
Quick apply
10d
Deputy Head of Venues - Events
Cardiff Students Union —Cardiff
- £42,939 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Employee discount
- Life insurance
Quick apply
5d
Assistant Service Manager
Vertu Motors —Bridgwater
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee discount
Quick apply
Operations Manager
Hotel Indigo Bath —Bath
- £45,000 - £50,000 a year
- Full-time
- Hotel
- Restaurant
- Hotel experience
- Employee assistance programme
- Referral programme
Quick apply
Club Steward / Clubhouse Manager
Chew Valley RFC —Bristol
- £28,000 - £32,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Free parking
- Annual leave
Quick apply
5d
Guest Services Manager
Aztec Hotel & Spa —Bristol
- Full-time
- Hotel
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Manager
Leonardo UK Ltd —Yeovil
- £59,000 - £66,000 a year
- Full-time
- Hybrid work
- Military
- Flexible schedule
- Referral programme
8d
Conference & Events Manager
Apex Hotels Ltd —Bath
- Weekend availability
- Hospitality
- Bar
- Management
- Employee assistance programme
- Employee discount
Quick apply
Customer Liaison Manager
Keepmoat Homes —Bristol
- Full-time
- Customer service
- Organisational skills
- Employee discount
Assistant Customer & Technical Support Manager EPOS
Eposbuddy —Bristol
- £30,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
8d
Customer Relations Manager
Hamberley Care Homes —Keynsham
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Assistant Store Manager
Lovisa —Cardiff
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
4d
Customer Operations Manager
Transport for Wales —Cardiff
- £46,620 a year
- Weekend availability
- Customer service
- Driving
- Classroom experience
- Employee discount
1d
Store Leader
Carbase —Weston-super-Mare
- Up to £70,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Annual leave
- Employee discount
Quick apply
Deputy Head of Venues - Food & Beverage
Cardiff Students Union —Cardiff
- £42,939 a year
- Full-time
- Hospitality
- Supervising experience
- Team management
- Employee discount
- Life insurance
Quick apply
5d
Project Manager (for Global Events company)
Sector Global —Clevedon
- £30,000 - £35,000 a year
- Full-time
- Project management
- Presentation skills
- Organisational skills
- Free parking
- Work from home
Quick apply
1d

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Customer Service / Account Manager

Carly Press
Wellington

Quick apply

Job details

Full-time
£26,702 - £33,000 a year
9 days ago

Benefits

Free parking
On-site parking

Qualifications

CRM software
Sales support
Customer service
Salesforce
Sales administration
Computer skills
Communication skills

Full job description

About Carly Press

Carly Press is a long established print, signage and branded display company based in Wellington, Somerset. We work with businesses, schools, councils, charities, events, clubs and organisations across the country, producing everything from business stationery and brochures through to large format graphics, signage, exhibition displays, vehicle graphics and promotional print.

We are a busy, growing family run business with a strong reputation for quality, reliability and customer service. Our customers trust us to guide them through the print process, solve problems, meet deadlines and deliver work to a high standard.

We are now looking for a proactive, organised and customer focused person to join our team in a Customer Service and Sales Support role.

The Role

This is a key role within the business, supporting customers from initial enquiry through to quote, order confirmation, production and delivery. You will be one of the main points of contact for customers and will work closely with our account managers, studio team, production team and management.

The right person will be confident speaking to customers, highly organised, accurate with details and able to keep multiple jobs moving in a busy print environment.

What You’ll Be Doing

You will be responsible for:

Handling customer enquiries by phone and email in a professional and helpful manner

Gathering the correct information from customers so quotes and orders can be processed accurately

Preparing or supporting the preparation of quotes using our internal systems

Following up quotes and helping convert enquiries into confirmed orders

Entering and checking order details before jobs are passed to studio and production

Keeping customers updated on the progress of their work

Liaising with internal teams to make sure deadlines, specifications and expectations are clear

Helping customers with basic advice on print, materials, finishes and options

Escalating technical queries to the right person when needed

Helping resolve customer queries quickly and professionally

Maintaining accurate customer and job information within our systems

Supporting improvements to the customer journey and internal workflow

What We’re Looking For

We are looking for someone who enjoys dealing with people, takes pride in being organised and wants to be part of a busy, ambitious team.

You do not need to come from a print background, although experience in print, signage, customer service, sales support, admin or estimating would be a strong advantage.

The most important qualities are accuracy, communication, confidence and a willingness to learn.

Key Skills and Attributes

Excellent communication skills by phone and email

Strong attention to detail

Highly organised and able to manage several tasks at once

Confident working to deadlines

Positive, proactive and willing to help

Good computer skills, including email and basic spreadsheets and management systems

Comfortable learning new systems

Able to stay calm and professional in a busy environment

Good at asking the right questions to get clear information

A team player who wants to contribute to the wider business

Experience That Would Help

Experience in customer service, sales support, administration, print, signage, marketing, design, production or estimating would be useful.

Experience using order management systems, CRM systems or print MIS software would also be beneficial, but full training will be provided.

Why Join Carly Press?

You will be joining a growing, well established local business with a strong team and a varied customer base. No two days are exactly the same, and you will quickly become involved in a wide range of interesting projects across print, signage and display work.

This is a great opportunity for someone who wants a proper long term role, where they can learn, develop and become an important part of the customer service and sales process.

Benefits

Full time, permanent role

Monday to Friday

NHS Top Up Healthcare Scheme

No weekend working

Free on site parking

Supportive team environment

Training provided

Opportunity to develop within a growing business

Working Hours

Monday to Thursday
9 am to 5.30 pm

Friday
9 am to 5.00 pm

Location

Carly Press, Unit 7C - 7D Castle Road, Chelston Business Park, Wellington, Somerset, TA21 9JQ

This is an office based role. Applicants should be able to reliably commute to Wellington, Somerset on a daily basis.

Job Type

Full time, Permanent

Pay: £26,702.00-£33,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in wedmore, som

Customer Service / Account Manager

Head of Operations

Customer Service Manager (Maternity Cover, Fixed Term)

Territory Manager

Deputy Head of Venues - Events

Assistant Service Manager

Operations Manager

Club Steward / Clubhouse Manager

Guest Services Manager

Customer Service Manager

Conference & Events Manager

Customer Liaison Manager

Assistant Customer & Technical Support Manager EPOS

Customer Experience Manager

Customer Relations Manager

Assistant Store Manager

Customer Operations Manager

Store Leader

Deputy Head of Venues - Food & Beverage

Project Manager (for Global Events company)

I want to receive the latest job alerts for customer service manager in wedmore, som

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