Overview
SAGA Truck & Van is the leading Mercedes-Benz distributor in the United Kingdom, with a network of ten dealerships across Kent, Essex, Hertfordshire, and East England, employing over five hundred staff.
The SAGA Mercedes-Benz Story: The journey began in 1971 in western France, initially focused solely on commercial vehicles. Over the years, car and utility vehicle operations were added, and dealerships multiplied—first regionally until 2013, then nationally, before expanding internationally in 2019. In 2024, SAGA Mercedes-Benz expanded to England with the acquisition of 10 dealerships, previously owned by Sparshatt Truck and Van and Motus Truck & Van. Today, SAGA has an international presence (in France, Belgium, England, Switzerland, Liechtenstein, and the Czech Republic) and represents 70% of the RCM group’s revenue.
As Coster at our Witham site you will be responsible for ensuring accurate and efficient billing within the service team. This role works closely with the workshop, parts, and service departments to maintain accurate, timely and consistent processes.
Responsibilities
- Invoice Processing: Accurately prepare and issue invoices for both retail and warranty work, ensuring all documentation meets company and manufacturer standards. Obtain and follow up on purchase order numbers, and resolve invoice-related queries to ensure smooth payment processing.
- Quality Assurance: Review and verify all job cards to ensure compliance with internal policies, manufacturer guidelines, and legal requirements.
- Time Management Oversight: Monitor labour times against allocated hours, taking proactive steps to prevent overruns and ensure operational efficiency.
- Query Resolution: Investigate and resolve invoice queries promptly, maintaining strong communication with customers and internal teams.
- Quotations: Prepare accurate and competitive quotes for additional repair work, securing customer approval before commencement.
- Vehicle Health Check Monitoring: Track and analyse Vehicle Health Check (VHC) recommendations and sales to identify trends, opportunities, and areas for improvement.
- Work in Progress (WIP) Management: Monitor all active jobs from creation to closure, ensuring timely completion and accurate system updates.
Skills and experience
Essential
Strong attention to detail with the ability to maintain accuracy under pressure.
Proficiency in invoicing processes and administrative systems.
Excellent organisational and time-management skills to meet strict deadlines.
Desirable
Experience with dealership or workshop management software (e.g., Kerridge, Keyloop).
Understanding of warranty processes and manufacturer compliance requirements.
Ability to analyse data to identify trends and support process improvements.
Working hours: 45 hours, Monday to Friday, 8:00am - 5:30pm, inclusive of 30-minute lunch break
Joining SAGA Truck and Van means:
- Representing “the star,” an international luxury car brand
- Promoting vehicles with the latest technologies
- Benefiting from career opportunities within a fast-growing group
- Joining a family-owned group with strong values and collaborating with passionate people
- Participating in regular internal events that promote team cohesion (seminars, incentives, parties…)
- Enjoying many other benefits:
-Discretionary bonus scheme
-24 days Annual leave plus bank holidays
-Simply Health
-Staff referral scheme
-Enhanced Maternity and Paternity Leave
-Employee Assistance Programme (EAP)
RCM: SAGA Truck & Van is part of the French RCM group, created and led since 1999 by Ronan Chabot. Strongly attached to its region and values, RCM expanded intensively—first regionally, then across France, before expanding internationally in 2019 with the SAGA Mercedes-Benz network and adding a new activity: boating. Today, the group remains a French family business with a global outlook, distributing iconic brands such as Mercedes-Benz, Toyota, Lexus, Porsche, Beneteau, Azimut, Galeon, and Highfield internationally (in France, Belgium, Switzerland, Liechtenstein, England, and the Czech Republic). Our values have remained the same since day one: Passion, Performance, and Respect. In 2018, RCM was named France’s Distributor of the Year, and in 2021 won the Family Saga award at the French Automotive Distribution Grand Prix.
Pay: From £32,760.00 per year
Work Location: In person
