Customer care specialist Work, Jobs in Wellingborough, Nth (with Salaries)

Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
7d
Admissions Adviser
The Bedford College Group —Wellingborough
- £25,585 - £30,915 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
5d
Tesco Colleague Nights - Kettering Extra
Tesco UK —Kettering
- £13.28 - £14.55 an hour
- Full-time
- School
7d
Housing Officer
Amplius —Rushden
- £38,746.40 a year
- Full-time
- Hybrid work
- Travel
- IT
3d
Lloyds Banking Group Customer Support - Northampton
Lloyds Banking Group —Northampton
- £20,960 - £26,200 a year
- Part-time
- Customer service
- Financial services
- Banking
Pensions Support Clerk
West Northamptonshire Council —Northampton
- £26,914 - £27,781 a year
- Customer service
- Administrative experience
- Organisational skills
8d
Retrofit Administrator
Amplius —Rushden
- £27,661.20 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
19h
Housing Solutions Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £41,771 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Warehouse Customer Assistant
Willen Hospice —Milton Keynes
- £12.76 an hour
- Weekend availability
- Customer service
- IT
- Hospice
- Free parking
- Employee assistance programme
5d
Warehouse Customer Assistant – Weekends
Willen Hospice —Milton Keynes
- £12.76 an hour
- Weekend availability
- Customer service
- IT
- Hospice
- Free parking
- Employee assistance programme
5d
Libraries, Resources & Study Skills Assistant
The Bedford College Group —Kettering
- £24,552 - £26,754 a year
- Weekend availability
- Windows
- Microsoft Office
- IT
2d
Cleaner
ISS Facility Services —Northampton
- £14.26 an hour
- Monday to Friday
- Free parking
- Gym membership
8d
Licensing Enforcement Team Leader
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Computer literacy
- English
- Communication skills
- Employee assistance programme
Amazon Organic Growth Specialist
F&F Stores Ltd. —Milton Keynes
- £30,000 - £32,000 a year
- Full-time
- Analysis skills
- Mentoring
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Client Support Advisor
Atlantic Data Ltd —Milton Keynes
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Life insurance
Quick apply
6d
Customer Service Assistant
Dental Direct UK Ltd —Huntingdon
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
14d
Accounts Assistant
Adara Group Ltd —Northampton
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
- Free parking
- Flexible schedule
Quick apply
13d
Customer Insight, Voice and Influence Manager
Amplius —Rushden
- £53,200 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
19h
Customer Experience Specialist (Automotive)
Percepta —Daventry
- £26,691 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Paid training
- Annual leave
Quick apply
1d
Customer Service Team Leader
DFDS UK & Ireland —Kettering
- Monday to Friday
- Supervising experience
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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Customer Contact Administrator

Amplius -
Rushden

Apply Now

Job details

Full-time
£29,318.80 a year
7 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
NVQ
Communication skills
A Level

Full job description

Are you a great communicator with a passion for customer service?

Join Amplius as a Customer Contact Administrator and be part of a supportive team that delivers positive customer experiences through responsive support, accurate administration, and effective problem-solving.

Salary: £29,318.80 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am - 5pm

Location: Office based - Rushden

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Respond to customer enquiries by phone, email, social media, online channels and in person, meeting agreed service standards.
Take ownership of customer enquiries and complaints, working to resolve them quickly and fairly.
Manage repair enquiries, including reporting repairs and booking appointments for work in customers’ homes and communal areas.
Monitor customer contact and repairs work queues, allocating tasks and highlighting any risks to service delivery.
Keep customer records up to date by accurately recording information and case notes on internal systems.
Provide administrative support across the business, including document management, data entry, mail handling and purchase order processing.
Carry out customer satisfaction follow-up calls, support reception services and help improve the customer experience.

What you’ll need to thrive in this role

A Level 3 qualification (such as A-Levels or an NVQ) or equivalent experience.
Experience in a customer service or administrative role within a busy environment.
Experience handling customer enquiries through different channels, including phone, email and online platforms.
Good organisational skills and the ability to manage competing priorities and meet deadlines.
Experience maintaining accurate records and updating customer or case management systems.
Strong communication skills, with the ability to build positive relationships with customers and colleagues.
An understanding of good customer service, data protection and confidentiality requirements.
Good IT skills, including Microsoft Office, and the ability to learn new systems quickly while remaining calm under pressure.

Important - Right to work in the UK is an essential requirement for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 28 July

Interviews in Rushden: Week commencing 3 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

customer care specialist jobs in wellingborough, nth

Customer Contact Administrator

Admissions Adviser

Tesco Colleague Nights - Kettering Extra

Housing Officer

Lloyds Banking Group Customer Support - Northampton

Pensions Support Clerk

Retrofit Administrator

Housing Solutions Officer

Warehouse Customer Assistant

Warehouse Customer Assistant – Weekends

Libraries, Resources & Study Skills Assistant

Cleaner

Licensing Enforcement Team Leader

Amazon Organic Growth Specialist

Client Support Advisor

Customer Service Assistant

Accounts Assistant

Customer Insight, Voice and Influence Manager

Customer Experience Specialist (Automotive)

Customer Service Team Leader

I want to receive the latest job alerts for customer care specialist in wellingborough, nth

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