call handler Work, Jobs in welwyn garden city (with Salaries)

Third Party Claims Handler
marshmallow —London
- Full-time
Founding CSM
Fractional Talent —London
- £70,000 - £80,000 a year
- Hybrid work
Quick apply
Account Handler
Gallagher —London
- Customer service
- Communication skills
- Employee stock purchase plan
- Life insurance
13d
Operational Improvement Admin Officer
London Fire Brigade —London
- £36,723 - £44,085 a year
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
12d
Hire Monitoring Admin Assistant
Vermelo RPO —Uxbridge
- Monday to Friday
- Hybrid work
- Customer service
- Computer literacy
- Phone etiquette
Credit Hire / TPPD Handler
marshmallow —London
- Full-time
- Hybrid work
5d
Talent Manager (Apprenticeships)
London Fire Brigade —London
- £46,941 - £56,071 a year
- Hybrid work
- Project management
- Organisational skills
- Employee discount
12d
Senior Claims Handler
Gallagher —London
- Hybrid work
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Operational Resilience & Control Administrative Officer
London Fire Brigade —London
- £31,132 - £36,723 a year
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Employee discount
5d
Junior Administrator - Planning, Scheduling & Client Liaison
Elevate Everywhere —London
- £28,860 a year
- Customer service
- Microsoft Office
- Communication skills
5d
Professional Lines Claims Handler
Arch Capital Group Ltd. —London
- Full-time
- IT
HR Business Partner
London Fire Brigade —London
- £46,941 - £56,071 a year
- Hybrid work
- Employee discount
6d
Account Director
Pen Underwriting —London
- Remote
- Microsoft Office
- Communication skills
- Employee stock purchase plan
- Life insurance
New Business Project Manager
Gallagher —London
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Life insurance

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Founding CSM
Fractional Talent —London
Feed learnings back into product, sales, and wider company processes. More importantly, you turn those problems into practical, commercially sensible solutions…
£70,000 - £80,000 a year
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Third Party Claims Handler

marshmallow -
London

Apply Now

Job details

Full-time

Benefits

Private medical insurance

Full job description

We’re on a mission to make migration easy.

We started building Marshmallow in 2017. Since then, we’ve grown from 3 to 700+ people, gained unicorn status, raised ~£140M over three funding rounds, turned profitable, insured millions of drivers and lent millions in car loans.

But we’re only just getting started. Our goal is to become one of the largest financial services providers in the world. Over the next 10 years we’ll grow exponentially, not only by scaling our existing products, but also by building new ones.

To achieve our goals we need incredibly ambitious, commercially driven people who never settle for ‘good enough’. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest.

We’ve created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you.

About the team

The Settlement team manages third party damage and credit hire claims and plays a key role in delivering fair, efficient and commercially sound outcomes. We work closely with policyholders, witnesses, third party insurers and wider claims teams to resolve cases quickly and make sharper decisions for customers. Day to day, the team investigates claims, assesses liability and indemnity, and keeps cases moving with clear communication and strong judgement. It’s a team built for people who want more autonomy, more pace and more opportunity to improve how claims work.

What you'll be doing

Manage a portfolio of Third Party Property Damage (TPPD) and Credit Hire claims, progressing them efficiently in line with our processes
Triage and manage inbound communications effectively, routing work to support timely claim resolution
Investigate claims and assess liability and indemnity with policyholders, witnesses and third parties to identify recovery opportunities and make sound decisions
Keep policyholders informed with clear, empathetic communication throughout their claim journey
Set and maintain claim reserves and process payments in line with our reserving approach
Identify intervention opportunities, refer to specialist suppliers, escalate potential fraud or complaints, and support team administration

Your expertise

Experience handling Third Party Property Damage and Credit Hire claims.
Experience assessing liability and indemnity to make accurate claim decisions.
Experience setting and maintaining reserves and processing payments against agreed reserves.
Experience managing claim communications and prioritising a varied caseload effectively.

Who you are

You balance commercial judgement with a customer-focused approach.
You make decisions confidently and know when to escalate for another view.
You stay organised and prioritise well when managing multiple cases at pace.
You look for better ways of working and support wider team goals, not just your own caseload.

Perks & benefits

Bonus scheme designed to reward high performance
Private medical insurance with Vitality, mental health support with Oliva
Personal learning budget and 2 dedicated L&D days a year
Monthly flexible benefits budget to spend as you choose
25 days holiday plus bank holidays
4 weeks Work From Anywhere per year

Our process

Initial call with a member of our Talent Acquisition team, call, 30 minutes.
Interview with two members of the Claims team, 1 hour.

We review every application and will always let you know the outcome, though we're unable to provide individual feedback at application stage.

Diversity of thought

We know the best ideas come from having different perspectives in the room - and we're committed to hiring fairly, regardless of background, identity or experience. If you see yourself in this role, we'd encourage you to apply.

Apply Now

Refine Your Search

call handler jobs in welwyn garden city

Third Party Claims Handler

Founding CSM

Account Handler

Operational Improvement Admin Officer

Hire Monitoring Admin Assistant

Credit Hire / TPPD Handler

Talent Manager (Apprenticeships)

Senior Claims Handler

Operational Resilience & Control Administrative Officer

Junior Administrator - Planning, Scheduling & Client Liaison

Professional Lines Claims Handler

HR Business Partner

Account Director

New Business Project Manager

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