Platform manager Work, Jobs in West Berkshire, Brk (with Salaries)

Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Databases
- Bachelor's degree
- Mentoring
Insights Manager
Powerforce —Winnersh
- £50,000 - £60,000 a year
- Full-time
- Team management
- Leadership
- Communication skills
- Annual leave
- Life insurance
11d
MSP, Partner Account Manager - Recruitment
Egnyte —Reading
- £54,000 - £60,000 a year
- Full-time
- Remote
- Communication skills
- Employee assistance programme
- Gym membership
Major Incident Manager | Berkshire | Contract £285 per day
Incite Insight —Reading
- £285 a day
- Continuous improvement
- Communication skills
Quick apply
Manager, Implementation Services
Loftware —Reading
- £85,000 - £110,000 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
Quick apply
2d
Service Improvement Manager - Property Management
LRG —Camberley
- Hybrid work
- Customer service
- Data analysis skills
- Analysis skills
Quick apply
Workday Platform Manager
SNG (Sovereign Network Group) —Basingstoke
- £68,000 - £79,000 a year
- Full-time
- Continuous improvement
- SDLC
5d
Project Manager - Optical Communications
Archangel Lightworks —Oxford
- Full-time
- Agile
- Annual leave
Quick apply
Sales Development Coach / Team Leader
MotorEasy —Reading
- £38,000 - £55,000 a year
- Full-time
- CRM software
- Mentoring
- Financial services
- Health & wellbeing programme
Quick apply
12h
Marketing, Fundraising and Events Manager
The Loddon School® —Hook
- £32,155 - £36,172 a year
- Full-time
- Organisational skills
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
10d
IT Product Delivery Manager
Biffa Waste Services —High Wycombe
- £65,000 - £74,000 a year
- Full-time
- Remote
- Continuous improvement
- Communication skills
Quick apply
9d
Senior Project Manager - FTC 12 months
Beyond Sports —Basingstoke
- Hybrid work
- Continuous improvement
- Mentoring
- Agile
Senior Manager, Platform Operations
Wiley —Oxford
- £46,000.00 - £65,866.66 a year
- Full-time
- Management
- Presentation skills
- Bachelor's degree
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Part-time HR Manager (Learning & Development/ Organisational Development)
Reading Students' Union —Reading
- £26,139.74 a year
- Hybrid work
- Project management
- University
- Human resources
- Annual leave
Quick apply
Senior Brand Manager – DEWALT Tools & Solutions
Stanley Black & Decker —Maidenhead
- Full-time
- Remote
- Travel
- Employee discount
Business Operations & Expansion Manager
Open Cosmos —Didcot
- Hybrid work
- English
- AI
- Analytics
Head of Data & Analytics
Practice Plus Group IUC —Reading
- Up to £90,000 a year
- Remote
- No degree
- AI
4d
Senior Manager, UK – Defense Systems & Ecosystem Development
Analog Devices —Newbury
- Full-time
- Travel
- Leadership
- Up to 25% travel

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Senior Customer Experience Manager

Novuna -
Newbury

Apply Now

Job details

Qualifications

Stakeholder collaboration
Process improvement
Change management
Change leadership
Team motivation leadership

Full job description

Excited by the power of technology to simplify, improve and innovate? Love turning great ideas into smarter digital experiences? Ready to redefine the vehicle leasing experience for thousands of customers and play a key role in shaping a customer-first strategy that drives real impact?

If your answer is 'yes' then, keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

You'll join our Customer Experience team at Novuna Vehicle Solutions, where you'll play a pivotal role in shaping how customers experience our brand. Working at the heart of our customer strategy, you'll turn insight into action, drive meaningful improvements, and help deliver outstanding customer outcomes while supporting commercial success.

Reporting to our Head of Customer Experience Insight, you'll influence strategy, lead change, and champion initiatives that enhance the customer experience. You'll work as part of our broader Customer Experience team and will manage a team of two dedicated to transforming the customer experience through digital innovation, driving progress, and delivering tangible outcomes.

You'll also:

Drive customer service performance improvements through actionable insight and data-led decision making
Champion digital transformation, leveraging technology to create seamless customer journeys and smarter processes
Lead and develop a high-performing team, empowering colleagues to deliver their best work every day
Be the voice of the customer, influencing senior stakeholders and shaping decisions that improve customer outcomes and business performance

What you'll bring.

You're passionate about creating exceptional customer experiences and driven by the opportunity to make a real impact. Combining strategic thinking with a customer-first mindset, you can turn insight into action and identify opportunities that deliver meaningful improvements.

A natural collaborator and influencer, you're confident building relationships with senior stakeholders, bringing people together around a shared vision and driving positive change across the organisation. You thrive in a fast-paced environment, balancing big-picture thinking with a practical focus on delivery, outcomes and continuous improvement.

You'll be a great fit if you:

Have deep expertise in customer experience, service excellence and customer-centric strategy
Embrace digital innovation and have experience leveraging automation, Power Platform, Power BI and Copilot to transform customer journeys and business processes
Excel at building relationships, influencing stakeholders and driving change across complex organisations
Are an inspiring leader who develops talent, builds engagement and creates high-performing teams that deliver results

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Company car or cash alternative - with fantastic EV incentives
Flexible hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

platform manager jobs in west berkshire, brk

Senior Customer Experience Manager

Senior Customer Success Manager

Insights Manager

MSP, Partner Account Manager - Recruitment

Major Incident Manager | Berkshire | Contract £285 per day

Manager, Implementation Services

Service Improvement Manager - Property Management

Workday Platform Manager

Project Manager - Optical Communications

Sales Development Coach / Team Leader

Marketing, Fundraising and Events Manager

IT Product Delivery Manager

Senior Project Manager - FTC 12 months

Senior Manager, Platform Operations

Senior Customer Success Manager

Part-time HR Manager (Learning & Development/ Organisational Development)

Senior Brand Manager – DEWALT Tools & Solutions

Business Operations & Expansion Manager

Head of Data & Analytics

Senior Manager, UK – Defense Systems & Ecosystem Development

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