Hybrid working customer service Work, Jobs in West Bromwich, West Midlands (with Salaries)

Customer Service Advisor - 12 Month Fixed Term Contract
West Brom —West Bromwich
- £24,923 a year
- Full-time
- Customer service
- Employee discount
13d
Supporter Services Officer
Sense —Birmingham
- £30,206 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Customer Care Agent (Hybrid)
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
Timetabling and Room Booking Coordinator
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- University
10d
Customer Service Representative
Aggreko —Cannock
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Annual leave
- Employee assistance programme
3d
Customer Service Representative - Customer Care
Homeserve —Walsall
- £28,000 a year
- Weekend availability
- Customer service
- Plumbing
- Free parking
- Employee assistance programme
Quick apply
5d
Manual Billing Administrator
Rentokil Initial Group —Dudley
- £24,991 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Relocation assistance
- Annual leave
Quick apply
Customer Service Administrator (TRA)
The Right Advice —Solihull
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Referral programme
- Sick pay
Quick apply
Telesales Executive
DPD Group UK —Smethwick
- £26,400 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Free parking
Quick apply
Membership Support Advisor - 6 MONTH FTC
RICS —Birmingham
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
Customer Services Call Handler
Children and Family Court Advisory and Support Service —Coventry
- £27,240 - £27,703 a year
- Full-time
- Hybrid work
- Customer service
- English
- Presentation skills
7d
Housing Manager
Pinnacle Group —Birmingham
- £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Administrative Support Officer
Civic Recruitment Limited —Redditch
- £16.51 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- Customer service
- Communication skills
Quick apply
Service Desk Analyst
University of Wolverhampton —Wolverhampton
- £26,707 - £28,778 a year
- Hybrid work
- Doctoral degree
- University
- IT
- Free parking
- Annual leave
12h
Financial Crime Investigator
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Banking
- Employee discount
4d
Employee Relations Advisor
Poundland —Walsall
- Up to £35,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
Claims Advisor - Walsall
Homeserve —Walsall
- £28,000 a year
- 12 hour shift
- Hybrid work
- Customer service
- Plumbing
- Free parking
- Employee assistance programme
Quick apply
5d
Customer Experience Representative
LegalAndGeneral —Solihull
- £24,720 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
Quick apply
4d

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hybrid working customer service jobs near west bromwich, west midlands

Customer Service Advisor - 12 Month Fixed Term Contract

West Brom -
West Bromwich

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Job details

Full-time | Fixed term contract
£24,923 a year
13 days ago

Benefits

Company pension
Private medical insurance
Employee discount
Paid volunteer time
Enhanced paternity leave
Car scheme

Qualifications

Customer service

Full job description

Customer Service Advisor - 12 Month Fixed Term Contract

Location: New Square Branch

Salary: £24,923 per annum

Contract: 12 Month Fixed Term

Hours: 35 hours per week (09.00 18.00 Monday Saturday)

We’re made for each other

At the West Brom, we know solid futures don’t happen overnight. So, whether our customers are looking to own their first home or have savings they can rely on, we’ll do everything we can to help them build the life they want bit by bit. We’re all about customer experience, which means we do the right thing, not just the easy thing. Whatever your role, you’ll put the customer at the heart of everything you do and make a positive lifelong impression.

What you’ll be doing:

Providing a service so good that our customers tell their friends and family about us.
Be there when our customers need us in a way which suits them.
Handling queries with confidence whether it’s about our products, services, or anything else customers need.
Whether someone’s looking for their first home or to build up savings they can rely on, you’ll be there with a positive attitude, ready to help.
Staying up to date on all our products and services so you’re always ready to share your knowledge and support with our customers.
Keeping things safe and sound in branch, especially when we’re opening and closing for the day.
Supporting our local branches and embedding deep roots in our local communities.
You’ll be supporting our Customer Contact Centre over the phone, on emails or live chat.
Keeping our customers updated on their accounts

What we’re looking for:

Someone who shows up every day with a positive, helpful, and supportive attitude and makes a heartfelt impression on our customers.
Someone with an infectious team spirit who’s ready to collaborate and share ideas.
A customer centric person who holds a genuine interest in customers and their needs.
A calm, clear, and confident communicator who can get their point across, as well as making other people feel heard.
Empathy, we want you to put yourself in others’ shoes. You’ll need to listen, understand, and offer support to all our customers, as well as your colleagues.
Flexibility, they’ll be times when we’ll need you to step up to help your team and other teams, especially during our busy times.
Tech-savvy you’ll need to be able to use a computer and work your way around our systems once we’ve shown you the ropes.
Previous experience delivering great customer service
A curious mindset, you’ll be ready to learn and grow, open to challenges and developing new skills.

We Value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply.

What's in it for you:

We pride ourselves on our development opportunities and always look to promote from within wherever possible,
Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year,
2 paid volunteering days a year,
Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and we’ll match your further contributions up to 10.6%
Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave,
Life assurance provided by the Society at 4 times your salary,
Yearly performance related pay scheme and pay review,
Private medical insurance that’s discounted when your time with us grows, with the option to include family members,
Salary Sacrifice Electric/Hybrid Car Scheme,
A Perkbox account giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more!
And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness.

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We’re proud of our heritage and absolutely believe that the West Brom is a great place to work. Our employees are the heart of bringing our new vision to life- where our customers and communities own a more secure future.

We’re a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for. If you need any support with applying to one of our roles, get in touch at [email protected].

Do it today and click apply!

*Please note We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible*

Head Office: 2 Providence Place West Bromwich B70 8AF. www.westbrom.co.uk The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. ‘the West Brom’ is a trading name of West Bromwich Building Society.

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Refine Your Search

hybrid working customer service jobs in west bromwich, west midlands

Customer Service Advisor - 12 Month Fixed Term Contract

Supporter Services Officer

Customer Care Agent (Hybrid)

Helpdesk Coordinator - FTC 12 months

Timetabling and Room Booking Coordinator

Customer Service Representative

Customer Service Representative - Customer Care

Manual Billing Administrator

Customer Service Administrator (TRA)

Telesales Executive

Membership Support Advisor - 6 MONTH FTC

Customer Services Call Handler

Housing Manager

Administrative Support Officer

Customer Support Coordinator

Service Desk Analyst

Financial Crime Investigator

Employee Relations Advisor

Claims Advisor - Walsall

Customer Experience Representative

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