Operations lead Work, Jobs in West Drayton, Greater London (with Salaries)

Fundraising Operations Lead
Scope —London
- £50,133 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Work from home
- Employee discount
1d
Governance, Compliance and Scrutiny Lead
Office of the Police and Crime Commissioner for Hertfordshire —Welwyn Garden City
- £40,383 - £50,944 a year
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- Free parking
- Sick pay
Quick apply
8d
Service Operations Lead
NPL —Middlesex
Fuel Lead & Operations Analyst
Harvest Energy Retail Limited —Weybridge
- £40,000 a year
- Temporary
- Microsoft Excel
- ERP systems
- Data analysis skills
- Free parking
- Work from home
Quick apply
People Operations Lead
Wise Australia Investments —London
- £61,000 - £80,000 a year
- Human resources
- Financial services
- Leadership
Small Works Project Lead - Fire & Restoration
BELFOR UK Ltd —South London
- Up to £48,000 a year
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
People & Operations Lead
Gaff —London
- £33,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
- Employee discount
Quick apply
4d
Partnership Strategy & Operations Lead, International
Anthropic —London
- £195,000 - £225,000 a year
- Hybrid work
- SQL
- Bachelor's degree
- Communication skills
- Flexible schedule
Regional Revenue Operations Lead
NetApp —Windsor
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Salesforce
- Employee stock purchase plan
- Annual leave
Project Lead
Absolute Taste —London
- Full-time
- Hospitality
Quick apply
Lead Specialist, Compliance & Operations
Pearson —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- English
- Project management
MGA Operations Lead - EMEA
SCOR —London
- Bachelor's degree
Engagement Lead
Scrumconnect Consulting —Staines-upon-Thames
- £450 - £550 a day
- Organisational skills
- Communication skills
Operations and Integration Lead
Transformations Community —London
- Part-time
- Remote
- Bachelor's degree
- AI
- Communication skills
Quick apply
Workflow Optimisation Lead
Attest —London
- £100,000 - £115,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
Operations Team Leader
UPS —London
- Full-time
- Warehouse experience
Consulting Lead: Healthcare Evidence Generation & Strategy
Aquarius Population Health —London
- £70,000 - £80,000 a year
- Hybrid work
- Doctoral degree
- English
- Master's degree
16h
Business Process Lead
Cynergy Bank —London
- £80,000 - £110,000 a year
- Hybrid work
- Employee assistance programme
Lead Campaign Operations Manager
Native —London
- £40,000 a year
- Hybrid work
- Management
- Salesforce
- Team management
- Work from home
Workplace & Operations Lead - EMEA
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
8d

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Fundraising Operations Lead

Scope -
London

Apply Now

Job details

Full-time
£50,133 a year
1 day ago

Benefits

Company pension
Work from home
Discounted gym membership
Employee discount

Qualifications

Customer service
Leadership

Full job description

Job details

Job reference

REQ004860

Date posted

15/06/2026

Application closing date

Location

London Office/Remote Worker

Salary

£50,133 a year

Package

27 days holiday a year (full time equivalent) plus bank holidays, Excellent training and career development, Flexible, remote and hybrid working options, Pay progression at 6 months and 2 years Discounts at gyms, restaurants and more

Contractual hours

Job category/type

Full time

Fundraising Operations Lead

Job description

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information go to www.scope.org.uk.

The Fundraising Operations Lead role is an exciting opportunity for an experienced operational leader to help deliver excellent supporter experiences and drive fundraising performance. We are looking for someone who can lead a high-performing team, oversee supporter care and compliance, and ensure the systems, processes and partnerships that support fundraising activity run effectively.

Permanent, full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

Closing date for applications: 11:59pm GMT, Thursday 16 July 2026.

The role

In this role, you will:

Lead and develop a team delivering supporter care and compliance across fundraising activity.
Ensure supporters receive a high-quality service, including effective handling of enquiries, feedback and complaints.
Lead compliance across fundraising operations, ensuring activity meets regulatory and organisational requirements.
Oversee operational processes including income processing, data handling and reconciliation.
Identify and deliver improvements to systems, processes and ways of working.
Manage relationships with key suppliers and partners, ensuring high standards of service and supporter experience.
Use data, insight and reporting to identify opportunities, solve problems and improve performance.
Work closely with teams across fundraising and the wider organisation to support successful fundraising campaigns and long-term growth.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

We are looking for someone who enjoys improving services, leading people and making things work smoothly. You are a confident communicator who can build strong relationships, solve problems and use data to make informed decisions.

You will bring experience of operational leadership and will be passionate about delivering excellent supporter or customer experiences.

You are someone who:

Has experience managing teams and delivering high-quality supporter or customer service.
Has experience managing compliance within a regulated environment.
Is confident working with CRM systems and data-driven processes.
Has experience managing suppliers and external partners.
Has strong organisational, analytical and problem-solving skills.
Can manage competing priorities and deliver work to deadlines.
Builds positive relationships and works effectively with a wide range of stakeholders.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email [email protected].
You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

You can also find more details about asking for adjustments at interview on our website.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

27 days holiday and bank holidays
Flexible, hybrid, and remote working options
Pay progression at 6 months and 2 years
Company pension
Excellent training and career development
Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
Discounted gym membership, cycle-to-work scheme, and more

How to apply

#IND

Apply Now

Refine Your Search

operations lead jobs in west drayton, greater london

Fundraising Operations Lead

Governance, Compliance and Scrutiny Lead

Service Operations Lead

Fuel Lead & Operations Analyst

People Operations Lead

Small Works Project Lead - Fire & Restoration

People & Operations Lead

Partnership Strategy & Operations Lead, International

Regional Revenue Operations Lead

Project Lead

Lead Specialist, Compliance & Operations

MGA Operations Lead - EMEA

Engagement Lead

Operations and Integration Lead

Workflow Optimisation Lead

Operations Team Leader

Consulting Lead: Healthcare Evidence Generation & Strategy

Business Process Lead

Lead Campaign Operations Manager

Workplace & Operations Lead - EMEA

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Fundraising Operations Lead

Permanent, full time (35 hours a week)

The role

About you

Additional information

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