Mortgage administrator Work, Jobs in West Hallam, Dby (with Salaries)

Administration Officer
Unique Financial Services —Nottingham
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
15h
Sales Negotiator/Administrator
Seths Estate Agents —Leicester
- £25,775.88 - £30,000.00 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
6d
Operations Administrator
DHL —Leicester
- £25,900 a year
- Microsoft Office
Class2 Driver
BM Steel —Nottingham
- £12.21 - £14.28 an hour
- Full-time
- Customer service
- Driving
- In-person
- Referral programme

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Administration Officer

Unique Financial Services -
Nottingham

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
15 hours ago

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Organisational skills
Financial services
Communication skills
Time management

Full job description

Job Summary

We are seeking a highly organised and detail-oriented Mortgage Administrator to join our growing team. The successful candidate will provide comprehensive administrative support to Mortgage Advisers, ensuring mortgage applications are processed efficiently from initial enquiry through to completion. The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple cases while delivering exceptional customer service.

Key Responsibilities
Mortgage Case Management

Process new mortgage applications accurately and efficiently.
Prepare and submit mortgage applications to lenders.
Monitor the progress of applications from submission through to completion.
Liaise with lenders, solicitors, estate agents, valuers, and clients to obtain updates and resolve outstanding queries.
Ensure all case files are maintained accurately and in accordance with regulatory requirements.
Chase outstanding documentation and keep all parties informed of case progress.

Client Support

Act as the primary administrative point of contact for clients throughout the mortgage process.
Request and verify client documentation, including proof of income, identification, bank statements, and supporting evidence.
Provide regular updates to clients regarding the status of their applications.
Deliver a professional and high standard of customer service at all times.
Communication & Coordination
Build and maintain strong relationships with lenders, solicitors, surveyors, and other third parties.General Administrative Duties
Manage incoming calls, emails, and correspondence.
Maintain organised electronic and paper filing systems.
Produce reports and assist with management information when required.

Skills & Experience
Essential

Previous experience in a mortgage administration or financial services administration role.
Excellent organisational and time management skills.
Strong attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to manage multiple cases simultaneously.
Competent in Microsoft Office, including Word, Excel, and Outlook.
Ability to work independently and as part of a team.
Strong customer service skills.

Desirable

Knowledge of the UK mortgage market and mortgage application process.
Experience using mortgage sourcing systems and CRM software.
Understanding of FCA regulations and mortgage compliance.
Experience working within a mortgage brokerage or financial advisory firm.

Personal Attributes

Professional and trustworthy.
Proactive with a positive attitude.
Strong problem-solving skills.
Ability to work under pressure and meet deadlines.
Excellent interpersonal skills.
Adaptable and willing to learn.
Committed to delivering outstanding customer service.

Performance Measures

Accuracy and quality of submitted applications.
Case turnaround times.
Customer satisfaction.
Compliance with FCA and company procedures.
Effective management of mortgage pipelines.
Timely completion of administrative tasks.
Coordinate appointments for Mortgage Advisers where required.
Escalate complex cases or issues to the appropriate adviser or manager promptly.
Support advisers with pipeline management to ensure service level agreements are met.

Pay: £25,000.00-£30,000.00 per year

Work Location: In person

Quick apply

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mortgage administrator jobs in west hallam, dby

Administration Officer

Sales Negotiator/Administrator

Operations Administrator

Class2 Driver

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