Quality assurance analyst, london Work, Jobs in West Horndon, Ess (with Salaries)

Software Tester / Support Analyst
Sendtek —Wickford North
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- English
- SQL
- JavaScript
- Free parking
Quick apply
16h
Research Analyst
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Due Diligence Analyst (Remote or Hybrid)
Avantia Law —London
- £30,000 - £40,000 a year
- Full-time
- Remote
- Bachelor's degree
- Business
- Communication skills
Quick apply
Quality Assurance Analyst, London
Air Apps —London
- £20,000 - £25,000 a year
- Full-time
- Project management
- In-person
- Communication skills
- Life insurance
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme
Trainee Financial Advisor
Humboldt Financial —London
- £37,500 - £45,000 a year
- Full-time
- Bachelor's degree
- Financial services
- In-person
- Work from home
Quick apply
HR People Partner
Breen & Associates - Results Through People —Bishop's Stortford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- English
- Master's degree
- Free parking
- Sick pay
Quick apply
8d
IT Support Engineer
VITS Ltd —London
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Azure
- Up to 50% travel
- Travel
- Bereavement leave
- Sick pay
Quick apply
Children's Residential Support Worker-Learning Disability
Heartwood Care Group-Learning disability —Romford
- £13.90 - £14.70 an hour
- Full-time
- Medication administration
- Care experience
- In-person
- Free parking
- Store discount
Quick apply
Employment Specialist (Individual Placement and Support)
Change Grow Live —Romford
- £30,268.05 - £32,802.41 a year
- Team management
- No degree
- Communication skills
- Annual leave
- Employee discount
14d
Hourly Paid Lecturer - English for Academic Purposes (EAP)
Malvern International Plc —London
- £30.75 an hour
- Part-time
- English
- Master's degree
- University
- Employee assistance programme
Quick apply
People Operations Manager (Part-Time / Fully Remote)
GlobalConnect Europe Ltd. —London
- £500 a month
- Part-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
1d
Team Coordinator Romford & Shoeburyness
Outlook Care —Romford
- IT
- Communication skills
- Annual leave
- Flexible schedule
Data Operations Analyst
Janus Henderson —London
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
14d
Travel Consultant
Trailfinders —Chelmsford
- £44,000 - £49,000 a year
- Sales
Outreach Support Worker
Southwark Irish Pensioners Project —London
- £19,302 a year
- Part-time
- Hybrid work
- Microsoft Word
- Travel
- Mentoring
- Health & wellbeing programme
Quick apply
Local Communications Officer – North – East London
Metropolitan Police —Newham
- £40,519 a year
- Full-time
- English
- Communication skills
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- English
- SQL
- Flexitime
- Work from home
Quick apply
9d
Communications Advisor
Offshore Energies UK —London
- Up to £35,000 a year
- Full-time
- Hybrid work
- Writing skills
- Microsoft Office
- No degree
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Project Coordinator / Administrator – New Lifts & Modernisation
Acute New Elevators Ltd —Rochester
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply

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Software Tester / Support Analyst

Sendtek
Wickford North

Quick apply

Job details

Permanent | Graduate | Full-time | Self-employed
£32,000 - £37,000 a year
16 hours ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Jira
CSS
XML
Kanban
Trello
Selenium
Git
English
Technical support
SOAP
SQL
PHP
Software quality assurance
JavaScript
PostgreSQL
REST
Software development
GitHub
APIs
Software testing
Agile
Test cases
Application support
HTML
MySQL

Full job description

Software Tester / Support Analyst

Location: Battlesbridge / Hybrid

Salary: £32,000 - £37,000 per annum (depending on experience)

Department: Development

Reporting to: Head of Technical

Role type: Permanent

About Sendtek

Sendtek is an all-in-one shipping management platform built for UK and Cross Border businesses. We make domestic and international shipping simpler by bringing carrier services, parcel booking, label generation, live tracking and returns management together in one place.

Our platform connects online stores and carrier networks, automates routing decisions and supports the full shipping journey. This includes e-commerce order sync, customs and duties, billing and invoicing, hub operations, customer support and analytics and scale their logistics.

The Role

We are looking for a QA Tester / Support Analyst to join our Technical team. You will help protect the quality of our core shipping platform while providing responsive, practical support to customers and internal users across e-commerce integrations, carrier APIs and bill management.

This blended role suits someone who enjoys investigating problems, testing software methodically and communicating clearly. You will work closely with developers and operations colleagues, taking ownership from initial report or test finding through to verified resolution.

What You'll Be Doing

· Manually testing new features, fixes and integrations across our web-based shipping platform before release

· Creating and maintaining clear test cases, checklists and regression suites based on requirements and real customer workflows

· Carrying out functional, regression, exploratory and end-to-end testing across supported desktop and mobile browsers

· Testing REST and SOAP API integrations using tools such as Postman, including JSON/XML requests, responses and error handling

· Logging high-quality defects with reproducible steps, evidence, severity and expected outcomes, then retesting and verifying fixes

· Triaging support queries, reproducing issues and distinguishing between user, configuration, data, integration and product faults

· Communicating clearly with customers and internal teams, owning cases through to resolution and keeping stakeholders updated

· Working with developers and operations to improve product quality, support documentation and release readiness

About You

You'll thrive in this role if you:

· Have at least one year's experience in software testing, application support, technical support or a similar role

· Enjoy investigating issues methodically and can turn unclear reports into reliable, reproducible steps

· Communicate calmly and clearly with technical and non-technical users, both in writing and verbally

· Are organised, comfortable prioritising competing tickets and able to manage your own workload

· Have strong attention to detail while keeping sight of customer impact and business priority

· Are comfortable learning complex workflows, including shipping, carrier and e-commerce processes

· Work collaboratively with developers, product, operations and customer-facing colleagues

· Take ownership, follow through on commitments and look for ways to prevent repeat issues

Why Sendtek

Sendtek's mission is to make global shipping accessible and affordable for UK businesses. We give growing companies access to enterprise-grade shipping technology and competitive carrier services without the complexity of managing multiple systems.

You will join a customer-first team that values practical innovation, collaboration and continuous improvement. Your work will directly shape the quality of the platform and the support experience our customers receive.

This is a UK-based role with 5 days a week in the office. Attendance at our Battlesbridge office for key meetings, release planning and team collaboration is mandatory, with flexibility supported where the role allows.

The Perks

23 days' holiday plus bank holidays, with additional holiday awarded for each completed year of service from year two (up to five additional days)
An extra day off for your birthday
Learning and development support and CPD Scheme
Enhanced family-friendly policies

Requirements

· At least one year's experience in software QA, application support or technical support

· Hands-on experience testing browser-based business applications

· Ability to write test cases and perform functional, regression and exploratory testing

· Experience logging, prioritising and retesting defects in an issue-tracking system

· Experience handling support tickets from triage through to resolution

· Confidence using browser developer tools and interpreting logs and network requests

· Working knowledge of REST APIs and Postman, with the ability to read JSON and XML

· Basic SQL skills for safely querying and validating PostgreSQL or MySQL data

· Excellent English and the ability to explain technical issues in plain language

· Understanding of software development lifecycles, release testing and Agile delivery

Nice to Have:

· Experience with e-commerce platforms, shipping, logistics or carrier systems

· Exposure to automated testing tools such as Playwright, Cypress or Selenium

· Familiarity with Git, GitHub and basic version-control workflows

· Familiarity with Jira, Trello or other development Kanban Boards

· Basic understanding of HTML, CSS, JavaScript or PHP

· Experience with service-desk tools, SLAs and knowledge bases

· Experience testing integrations, webhooks, PDF labels or commercial invoices

Pay: £32,000.00-£37,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

quality assurance analyst, london jobs in west horndon, ess

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