Global services specialist Work, Jobs in West London, Gtl (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Service/Triage Specialist
Workplace Options —London
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
13d
Senior Mobility Specialist - UK
Remote —London
- £54,900 - £61,750 a year
- Remote
- English
- Relocation assistance
- Annual leave
Global IT Project Senior Specialist - Meetings & Events
Boston Consulting Group —London
- Full-time
- Analysis skills
- Project management
- Travel
Customer Service Specialist
United Legwear and Apparel Company —London
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
Quick apply
6d
Service Delivery Senior Manager – Software Publisher Services - anywhere in Europe
Connor Consulting —London
- Full-time
- Remote
- PMP
- Project management
- No degree
Quick apply
Technical Specialist, Claude Code
Anthropic —London
- £180,000 - £225,000 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
- Flexible schedule
Junior Insurance Specialist - Multinational Client Services
AXA —London
- Microsoft Excel
- Microsoft Office
- Analysis skills
Facilities Manager
NATIVE Communities —Woking
- £55,000 - £60,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
11d
Customer Success Specialist
Malt —London
- Hybrid work
- Sales
- English
- Communication skills
- Annual leave
Junior Implementation Specialist
Navro —London
- Full-time
- Hybrid work
- Salesforce
- APIs
- Financial services
- Annual leave
Quick apply
Education Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Office experience
- Annual leave
- Employee assistance programme
2d
Research Support Officer (Pre-Award)
Kew Gardens —Kew Gardens
- £34,216 - £37,966 a year
- Full-time
- No degree
- Annual leave
- Employee assistance programme
5d
Technical Documentation Specialist
vServices —London
- Remote
- Microsoft Powerpoint
- English
- Microsoft Office
Facilities Operations Senior Specialist
Vertex Pharmaceuticals —Paddington
- Full-time
- Travel
- Organisational skills
- In-person
INTL CX Ops Support Specialist - London
Skims —London
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- English
Quick apply
Team Leader, Global Contact Centre
Dorchester Collection —London
- Management
- Customer service
- English
- Referral programme
6d
People Services Specialist
Everest Group, Ltd. —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Success Executive, Financial Services - EMEA
Oxford Economics —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Education Administrator (PGT) (0.4 FTE)
University College London —London
- £36,433 - £41,833 a year
- Part-time
- Hybrid work
- Administrative experience
- University
- Communication skills
- Annual leave
- Employee assistance programme
5d

I want to receive the latest job alerts for global services specialist in west london, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

global services specialist jobs near west london, gtl

Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

global services specialist jobs in west london, gtl

Client Engagement Manager

Customer Service/Triage Specialist

Senior Mobility Specialist - UK

Global IT Project Senior Specialist - Meetings & Events

Customer Service Specialist

Service Delivery Senior Manager – Software Publisher Services - anywhere in Europe

Technical Specialist, Claude Code

Junior Insurance Specialist - Multinational Client Services

Facilities Manager

Customer Success Specialist

Junior Implementation Specialist

Education Administrator

Research Support Officer (Pre-Award)

Technical Documentation Specialist

Facilities Operations Senior Specialist

INTL CX Ops Support Specialist - London

Team Leader, Global Contact Centre

People Services Specialist

Customer Success Executive, Financial Services - EMEA

Education Administrator (PGT) (0.4 FTE)

I want to receive the latest job alerts for global services specialist in west london, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected