it support Work, Jobs in west malling, ken (with Salaries)

Helpdesk Engineer
Commercial Services Group —West Malling
- £25,949.96 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- SharePoint
Quick apply
13d
IT Support Apprentice
QA Apprenticeships —Maidstone
- £27,000 a year
- Full-time
- Windows
- Computer skills
- Employee assistance programme
- Life insurance
2nd Line IT Engineer
Akita Systems Limited —Wrotham
- Azure
- Customer service
- Windows
- Sick pay
IT Service Desk Technician (1st Line)
Gravesham Borough Council —Gravesend
- £25,575 - £28,532 a year
- Full-time
- English
- Windows
- Communication skills
- Free parking
- Annual leave
Remote Software Support Technician
Clark Dental Equipment Systems Ltd —Wickford
- £21,000 - £23,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
2d
Wholesale Service Desk Incident Coordinator/Scheduler
South East Water —Snodland
- £31,758 a year
- Weekend availability
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
3d
IT, Design and E-Commerce Administrator
Chatham Glyn Fabrics Ltd —Rochford
- £28,089.10 a year
- Full-time
- CRM software
- Social media management
- Organisational skills
Quick apply
7d
Electrical Installation Technician (IT Comms Cabinets)
South East Water —Snodland
- Up to £45,000 a year
- Full-time
- Travel
- Annual leave
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Part-time
- Driving
- Travel
- Computer networking
Quick apply
3d
1st Line Support Technician
Henry Schein One —Gillingham
- Hybrid work
- Communication skills
- School
Level 1 Technical Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Computer networking
- Communication skills
- Work from home
- Employee assistance programme
Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
6h
Digital & Technology Apprentice (Level 6)
Moove Lubricants —Gravesend
- £18,000 - £19,000 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
Quick apply
7d
M365 IT Trainer
Tunbridge Wells Borough Council —Royal Tunbridge Wells
- £39,148 a year
- Full-time
- Hybrid work
- SharePoint
- Communication skills
- Free parking
- Annual leave
14d
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Azure
- Customer service
- Windows
- Employee discount
- Life insurance
Quick apply
Level 3 Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
- Customer service
- SQL
- Analysis skills
- Employee assistance programme
- Employee discount
1st Line Support Engineer
wavenet —Sevenoaks
- Full-time
- Remote
- Computer networking
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Document Controller
MWHTreatment —Chatham
- Hybrid work
- SharePoint
- In-person
Customer Support - ERP Software
Robosol Software UK Limited —Basildon
- £35,000 - £65,000 a year
- Full-time
- ERP systems
- Bachelor's degree
- In-person
- Free parking
Quick apply
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
2d

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it support jobs near west malling, ken

Helpdesk Engineer

Commercial Services Group -
West Malling

Quick apply

Job details

Permanent | Full-time
£25,949.96 a year
13 days ago

Benefits

Company pension

Qualifications

Microsoft Outlook
Customer service
IT support
SharePoint
Communication skills
Help desk

Full job description

Location: Kings Hill / Hybrid

Salary/package: £25,949.96 per annum

Contract type: Permanent

Hours: Full time, 37 hours per week

The Help Desk Engineer role sits at the heart of our support service, providing day-to-day IT support to schools and education customers. You will play a key role in resolving technical issues quickly and keeping systems running smoothly.

This position would suit someone with around 1+ years of IT support experience who is looking to build their skills across Microsoft 365, devices and core IT systems within a supportive team.

Who we are

EiS, part of Commercial Services Group, is a leading digital services provider specialising in IT and digital transformation for the education and public sectors. We help organisations adapt and thrive through innovative technologies, deep sector expertise, and a commitment to reinvesting in frontline services.

Why this role matters

The Help Desk Engineer plays a key role in supporting schools with reliable IT services, ensuring users can access the systems they need to teach and learn effectively.

This is a practical, customer-facing role where problem solving and communication are essential, with responsibility for resolving technical issues and delivering a consistent support experience.

What you’ll be doing

Managing incoming requests as a Help Desk Engineer (Education) via phone, email and chat.
Providing support for Microsoft 365 including Outlook, Teams, SharePoint and Office applications.
Troubleshooting issues across laptops, desktops and mobile devices.
Supporting user accounts, passwords and access within Microsoft 365.
Resolving incidents remotely in line with service level targets.
Working with senior engineers to escalate and resolve more complex issues.
Supporting schools with general IT systems including basic server and network issues.
Maintaining accurate records of tickets, actions and resolutions.
Building strong relationships with school staff and internal teams.
Sharing knowledge and supporting less experienced colleagues when needed.

What we’re looking for

Proven experience in an IT support or Help Desk role.
Strong understanding of Windows and Microsoft 365.
The ability to diagnose and resolve technical issues.
Excellent communication and customer service skills.
A proactive and solutions-focused approach.
The ability to prioritise workload in a busy environment.

What you’ll get in return

Salary of £25,948 per annum.
25 days annual leave, rising to 27 after 4 years.
Birthday Day Off.
One concessionary day during the Christmas period.
Pension scheme with 4% employer contribution.
Life assurance cover.
Access to Learning & Development opportunities via our CSG Academy.

Why CSG?

CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £800 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.

We are growing through a combination of organic development, acquisitions and strategic partnerships. Our businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.

As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

As a member of Inclusive Employers and a Working Families Employer, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.

Quick apply

Refine Your Search

it support jobs in west malling, ken

Helpdesk Engineer

IT Support Apprentice

2nd Line IT Engineer

IT Service Desk Technician (1st Line)

Remote Software Support Technician

Wholesale Service Desk Incident Coordinator/Scheduler

IT, Design and E-Commerce Administrator

Electrical Installation Technician (IT Comms Cabinets)

IT Technician

1st Line Support Technician

Level 1 Technical Helpdesk Technician

Helpdesk Support Officer

Digital & Technology Apprentice (Level 6)

M365 IT Trainer

Analyst, Enterprise Service Desk

Level 3 Helpdesk Technician

1st Line Support Engineer

Document Controller

Customer Support - ERP Software

Level 3 Support Technician

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