Service desk support Work, Jobs in West Malling, Ken (with Salaries)

Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
1d
Wholesale Service Desk Incident Coordinator/Scheduler
South East Water —Snodland
- £31,758 a year
- Weekend availability
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
10d
Receptionist
Mercure Maidstone Great Danes —Maidstone
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
1st Line Support Engineer
wavenet —Sevenoaks
- Full-time
- Remote
- Computer networking
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- Annual leave
Quick apply
Receptionist in GP Surgery
South Park Medical Practice —Sevenoaks
- £13 - £14 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Flexitime
Quick apply
Facilities Service Desk & Compliance Co-Ordinator
Poyntell —Cranbrook
- £26,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
Quick apply
Warehouse Operative - Checker
gategroup —Barking
- £14.03 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Annual leave
Quick apply
1d
Smart Meter Coordinator
South East Water —Snodland
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Annual leave
Property Executive/Co-Ordinator and Admin Support
The Montreal Estate —Sevenoaks
- From £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
E-Commerce Customer Support Associate (Full Time)
MadFun Ltd —Lingfield
- £25,000 - £30,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
- Profit sharing
Quick apply
4d
Service Desk Analyst
Formula 1 —Biggin Hill
- Full-time
- Azure
- Microsoft Office
- IT
- Store discount
- Annual leave
1d
Patient Care/Reception Team Member
Dentaprime UK plc —London
- Full-time
- Customer service
- English
- Accounting
- Annual leave
Quick apply
3d
IT Service Desk Technician (1st Line)
Gravesham Borough Council —Gravesend
- £25,575 - £28,532 a year
- Full-time
- English
- Windows
- Communication skills
- Free parking
- Annual leave
IT Service Desk Engineer (Apprenticeship)
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- IT
- Annual leave
Quick apply
2d
Passenger Experience Assistant - 14hrs per week - FTC expiring 31st October 2026
London Southend Airport —Southend-on-Sea
- £13 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14h
Service Desk Assistant
Primech Building Services —Gillingham
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick apply
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
3d
Community Host / Leisure Assistant..
Vivify Venues —Maidstone
- £10.00 - £12.21 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply

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service desk support jobs near west malling, ken

Facilities Helpdesk Administrator

Oakwood Construction Services
Maidstone

Quick apply

Job details

Full-time
£24,000 - £28,500 a year
1 day ago

Benefits

Cycle to work scheme
Company pension
On-site parking

Qualifications

GCSE
Maintenance
English
Microsoft Office
IT
Typing
Communication skills
Help desk
Office experience

Full job description

Oakwood Construction Services are looking to add an experienced Maintenance / Facilities Helpdesk Administrator to our growing team.

Oakwood have a proven track record for delivering maintenance and projects to a great standard with customer satisfaction. We are based in maidstone and work across southern England.

We undertake a variety of works for commercial clients including hotels, pubs, restaurants, care homes, schools and insurance works.

This role would suit somebody who has office / admin / helpdesk experience within this field and is looking for a role where they can develop skills in a professional working environment.

As a Maintenance Helpdesk Administrator you will provide support by ensuring you issue, receive, and record information accurately and timely for all jobs received. Ensure that all appointments are met for the day, this will include booking appointments, engaging with clients, workers and managers of the business.

KEY RESPONSIBILITIEs

· Checking RAM tracker every morning and email engineer attendance to accounts assisting.

· Adding invoices to job logic, making sure it goes on the right job, checking / chasing engineers for correct job numbers.

· Closing jobs on job logic and client’s portal.

· Closing complete jobs to request invoicing, this includes, gathering hours on site, materials used on the job, any equipment hired and used on the job, checking completion sheet and communicating with the client, the status of the job.

· To close jobs on client portals, update client portals as necessary.

· Produce Uplifts for jobs that exceed their approved limits

· You are responsible for checking the following areas on Job Logic: Completed, Awaiting Parts, attended and allocated.

· Support the reactive help desk team member with attended jobs to close.

· Answering phone calls and passing information appropriately.

· Cover other team members where and when necessary.

· Update boards in office with relevant information.

SKILLS REQUIRED
Have a clear and concise approach to verbal communication, able to use the phone to communicate effectively, and have good typing skills.
Able to deal with lots of activity, remain focused on the call you are dealing with, and the information that needs to be recorded or transferred by completing the task you are on before moving on to the next.
Have a reasonable proficiency in MS Office
Understand what it is to be part of a team and ensure that learning is shared within the team.
Be able to take direction and be happy to respond to managers instructions.
Be flexible in your working hours to be able to support the delivery of the service; be reliable and dependable; identify issues and record them, along with other measures as necessary.
Out of hours call rota

QUALIFICATIONS REQUIRED

GCSE or Equivalent in Qualification in Maths and English.

Package:

Salary £26k- £28.5k

20 days holiday + 8 Bank Holidays

Pension

Job Type: Full-time

Pay: £24,000.00-£28,500.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Do you have experience within an office environment

Education:

GCSE or equivalent (required)

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in west malling, ken

Facilities Helpdesk Administrator

Wholesale Service Desk Incident Coordinator/Scheduler

Receptionist

1st Line Support Engineer

Service Desk Engineer - 1st Line

Receptionist in GP Surgery

Facilities Service Desk & Compliance Co-Ordinator

Warehouse Operative - Checker

Smart Meter Coordinator

Property Executive/Co-Ordinator and Admin Support

E-Commerce Customer Support Associate (Full Time)

Service Desk Analyst

Patient Care/Reception Team Member

IT Service Desk Technician (1st Line)

IT Service Desk Engineer (Apprenticeship)

Passenger Experience Assistant - 14hrs per week - FTC expiring 31st October 2026

Service Desk Assistant

2nd Line Support Technician

Community Host / Leisure Assistant..

Analyst, Enterprise Service Desk

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