Trust manager Work, Jobs in West Malling, Ken (with Salaries)

NHS 111 Call Handler
Kent and Medway Mental Health NHS Trust —Maidstone
- £28,392 - £31,157 a year
- Full-time
- Computer literacy
- Patient care
5d
Postperson with Driving
Royal Mail Group —Snodland
- Part-time
- Employee discount
Business Development Manager- 3 roles- Midlands, South West, South East.
Master of Malt —Tonbridge
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Employee discount
Quick apply
Duty Manager- LLC
tmactive (TONBRIDGE AND MALLING LEISURE TRUST) —Aylesford
- £31,017.64 - £32,803.99 a year
- Weekend availability
- Management
- Supervising experience
- First Aid Certification
- Annual leave
Quick apply
7d
Multi-site General Manager - Kent
Junior Adventures Group UK —Sevenoaks
- Full-time
- Travel
- School
- Paid training
Quick apply
9d
Estate Agent
The Property Experts —Maidstone
- £8,400 a month
- Remote
- Sales
- Administrative experience
Group Exercise Coordinator- LLC
tmactive (TONBRIDGE AND MALLING LEISURE TRUST) —Aylesford
- £31,017 - £32,803 a year
Quick apply
2d
Trade Marketing Manager / Trade Marketing Lead
Master of Malt —Tonbridge
- Full-time
- Sales
- Presentation skills
- Leadership
- Employee discount
Quick apply
Student Services Manager
LeighAcademiesTrust —Medway
- £21,543 - £28,142 a year
- School
Senior Programme Manager - Estates
NHS Kent and Medway Integrated Care Board —Maidstone
- £66,582 - £77,368 a year
- Full-time
2d
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Head of Patient Experience Team
NHS Kent and Medway Integrated Care Board —Maidstone
- £49,387 - £56,515 a year
- Full-time
- English
- Leadership
8h
Oral History Project Manager
Sunlight Development Trust —Gillingham
- £28,000 - £30,000 a year
- Part-time
- Management
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
Information Governance Manager
King's College Hospital NHS Foundation Trust —London
- £56,276 - £63,176 a year
- Full-time
- In-person
2d
People Partner
Foodari Limited —Canterbury
- £33,000 - £35,000 a year
- Full-time
- Computer literacy
- Human resources
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Internal Client Project Manager
Actionpoint Group Ltd —Sheerness
- From £34,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Profit sharing
Quick apply
5d
Master of Malt: Head of Trade Sales
Master of Malt —Tonbridge
- Hospitality
- Sales
- Master's degree
- Employee discount
Quick apply
Operations Manager
Morrisons —Maidstone
- Leadership
- Employee discount
Quick apply
Cleaner
Kent and Medway Mental Health NHS Trust —Maidstone
- £25,272 a year
- Part-time
- Hotel
- Communication skills
7d
Depot General Manager
Evri —Maidstone
- Up to £61,750 a year
- Analysis skills
- IT
- Leadership
- Employee assistance programme
- Employee discount

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NHS 111 Call Handler

Kent and Medway Mental Health NHS Trust -
Maidstone

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
5 days ago

Qualifications

Computer literacy
Patient care

Full job description

The NHS 111 line is a national requirement to provide a three-digit emergency number for mental health. The post holder will be required to effectively engage and manage complex calls from young people, parents/carers and other professionals. The post holder will be a valued team member and be supported by clinicians in the management of challenging calls. As the service is exclusively telephone based, due to the nature of calls, there is no remote working.

Calls are received from the geographical locations of Kent & Medway only.

To be primarily responsible for handling incoming NHS 111 mental health calls.

Determine identity of the caller and open referrals to the service.

Demonstrate active listening to accurately record information and provide appropriate advice and signposting.

De-escalate anxiety, tensions and provide solutions to current concerns over seen and supported by trained clinicians.

Clinical Skills

Active listening skills in order to document current concerns.

Demonstrate empathy and understanding.

Be able to de-escalate concerned callers.

Have insight and ability to be able to engage effectively with Children and Young People who may be in acute distress.

Administration

To be computer literate and encourage implementation of the Trust’s IM&T Strategy.

To ensure accurate recording of actions, and updating patient’s records, always maintaining confidentiality.

The post holder will input and maintain, appropriate computer and manual clinical records and statistical data and provide this to the Service Manager/Head of Service when necessary.

The post-holder will engage in relevant computer and IT training as required.

To assist, under the direct supervision of a qualified professionals in the development, design and implementation of relevant projects.

To assist in processing and auditing various types of data concerning service users for the whole team. This may involve maintaining audits files under the guidance of the line manager.

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.

The post-holder will engage in relevant computer and IT training as required.

To assist, under the direct supervision of a qualified professionals in the development, design and implementation of relevant projects.

To assist in processing and auditing various types of data concerning service users for the whole team. This may involve maintaining audits files under the guidance of the line manager.

Communication

To have a wide range of knowledge in approaches to communicating and managing patient care.

To be able to effectively communicate with colleagues, peers, senior managers, and clinical leads within the Trust.

To be able to communicate complex patient related information facilitating positive outcomes and ensuring collaborative working.

Apply Now

Refine Your Search

trust manager jobs in west malling, ken

NHS 111 Call Handler

Postperson with Driving

Business Development Manager- 3 roles- Midlands, South West, South East.

Duty Manager- LLC

Multi-site General Manager - Kent

Estate Agent

Group Exercise Coordinator- LLC

Trade Marketing Manager / Trade Marketing Lead

Student Services Manager

Senior Programme Manager - Estates

Head of CS - Under 18s Services

Head of Patient Experience Team

Oral History Project Manager

Information Governance Manager

People Partner

Internal Client Project Manager

Master of Malt: Head of Trade Sales

Operations Manager

Cleaner

Depot General Manager

I want to receive the latest job alerts for trust manager in west malling, ken

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