Client services manager Work, Jobs in West Parley, Dor (with Salaries)

Client Service Account Manager
JPMorganChase —Bournemouth
- Full-time
- Management
- Project management
- Continuous improvement
23h
Operations Manager
Churchill Retirement PLC —Ringwood
- English
- IT
- Time management
- Annual leave
- Employee assistance programme
5d
Business Development Manager South-Coast
BauWatch Group —Poole
- £45,000 a year
- Full-time
- Remote
- Microsoft Office
Quick apply
7d
Payment Operations Transformation Project Manager Associate
JPMorganChase —Bournemouth
- Full-time
- Organisational skills
- Financial services
- Communication skills
7d
Client Service Account Manager Associate
JPMorganChase —Bournemouth
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Business Support Manager
M Group —Southampton
- Microsoft Office
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Office Manager
Heritage Investments —Wimborne
- Up to £27,500 a year
- Full-time
- Microsoft Office
- Accounting
- Front desk
- Free parking
- Health & wellbeing programme
Quick apply
13d
Business Development Manager South-Coast
BouWatch —Poole
- £45,000 a year
- Full-time
- Remote
- Sales
- Microsoft Office
7d
Customer Account Manager
Corintech —Fordingbridge
- Up to £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Travel
- Free parking
- Flexible schedule
Quick apply
Project Coordinator
AQ International —Salisbury
- Microsoft Powerpoint
- Travel
Quick apply
Business Development Manager
FASTENER DISTRIBUTION HOLDINGS LLC. —Fordingbridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
B2B Business Development Manager
learndirect Ltd —Bournemouth
- £35,000 - £37,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Business Development Manager - Children's Residential
SGS Care Ltd —Salisbury
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Business development
Quick apply
10d
Business Sales Consultant
DDS MARKETING LIMITED —Bournemouth
- £29,000 - £35,000 a year
- Full-time
- CRM software
- Salesforce
- Analysis skills
- Sick pay
Quick apply
Project Coordinator
Precision Medicine Group —Salisbury
- Microsoft Powerpoint
- Travel
Commercial Account Handler
Howden Group Holdings —Bournemouth
- Full-time
- Hybrid work
- Employee discount
Customer Account Manager
Fibre Telecoms UK —Southampton
- £30,000 - £40,000 a year
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Referral programme
Quick apply
Pharmacy Business Manager
IQVIA —Poole
- Full-time
- Microsoft Powerpoint
- Sales
- Communication skills
- Annual leave
- Employee discount
Project Coordinator
Precision AQ —Salisbury
- Microsoft Powerpoint
- Travel
Quick apply
Lettings Negotiator
Martin & Co Bournemouth —Bournemouth
- £26,500 - £35,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
Quick apply

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Client Service Account Manager

JPMorganChase -
Bournemouth

Apply Now

Job details

Full-time
23 hours ago

Qualifications

Management
Project management
Continuous improvement
Organisational skills
Relationship management
AI
Communication skills

Full job description

JOB DESCRIPTION

Are you a strong communicator and have relationship management experience? Then you found the right position for you.

As a Client Service Account Manager (CSAM) within the JPMorgan Payments department, you will be responsible for delivering best-in-class service, building strong client relationships, and ensuring a seamless end-to-end client experience across all interactions.
You will act as the client's champion, proactively identifying opportunities for service improvement, driving engagement, and ensuring the highest level of client satisfaction.

Job responsibilities

Own the end-to-end client experience across all aspects of the relationship with JPMorgan Payments
Build and maintain strong, trusted relationships with key client stakeholders
Act as the client's advocate, ensuring issues are resolved effectively and risks are escalated appropriately
Lead and deliver service reviews, providing insights and driving continuous improvement
Develop a deep understanding of the client's business to anticipate needs and propose solutions
Coordinate across internal stakeholders (Sales, Product, Operations) to deliver a seamless client experience
Promote adoption of digital tools and strategic initiatives to enhance client servicing
Lead and support projects (e.g., client onboarding initiatives, service improvements, cross-functional programmes) ensuring timely and effective delivery
Engage senior client executives and internal leadership with clear, concise, and impactful communication
Leverage AI tools and digital capabilities to enhance productivity, improve client experience, and drive innovation
Drive curiosity and continuous improvement by challenging the status quo and identifying new opportunities

Required qualifications, capabilities, and skills

Strong client-facing and relationship management experience
Excellent verbal and written communication skills, including executive communication
Ability to mobilise internal networks and stakeholders to resolve client issues
Strong organisational skills with the ability to manage multiple priorities under pressure
Ability to think strategically and deliver operational excellence
High level of accountability and ownership
Demonstrated ownership, resilience, and sound judgement
Client-obsessed and outcome-driven mindset

Preferred qualifications, capabilities, and skills

Project management capability across onboarding, service improvement, and cross-functional delivery
Confidence and credibility engaging senior stakeholders (client and internal)
Strong proficiency and curiosity in using AI and digital tools to drive productivity, client experience improvements, and innovation
Demonstrated curiosity, proactive problem-solving, continuous learning, and a continuous improvement mindset

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

Apply Now

Refine Your Search

client services manager jobs in west parley, dor

Client Service Account Manager

Operations Manager

Business Development Manager South-Coast

Payment Operations Transformation Project Manager Associate

Client Service Account Manager Associate

Business Support Manager

Office Manager

Business Development Manager South-Coast

Customer Account Manager

Project Coordinator

Business Development Manager

B2B Business Development Manager

Business Development Manager - Children's Residential

Business Sales Consultant

Project Coordinator

Commercial Account Handler

Customer Account Manager

Pharmacy Business Manager

Project Coordinator

Lettings Negotiator

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