Customer care specialist Work, Jobs in West Parley, Dor (with Salaries)

NHS 111 Health Advisor
Dorset HealthCare University NHS Foundation Trust —Ferndown
- £25,760 - £27,476 a year
- Full-time
- English
- IT
- Communication skills
8d
Supported Housing Officer
SNG (Sovereign Network Group) —Hurn
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Communication skills
6d
Case Management Claims Administrator
Vitality —Bournemouth
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee discount
4h
Mortgage Case Manager
Marwell Recruitment —Bournemouth
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Case management
- Organisational skills
- Employee discount
Quick apply
2d
Water Hygiene Technician
Pennon Group —Bournemouth
- £27,000 - £29,000 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
Duty Pharmacy Manager - Ferndown P/T
Tesco UK —Ferndown
- Up to £52,000 a year
- Full-time
- IT
Recruitment Coordinator
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
2d
Business Support Manager
M Group —Southampton
- Microsoft Office
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
Practice Manager
Dr Helen Allergy / Dr Helen Medical —St. Leonards and St. Ives West
- £45,000 - £55,000 a year
- Full-time
- Management
- Administrative experience
- Human resources
- Free parking
- Annual leave
Quick apply
10d
Fire and security engineer – installation or service (local area, no call-outs)
EVOTEC Fire & Security —Salisbury
- £32,000 - £45,000 a year
- Overtime
- Customer service
- Mentoring
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1h
Referral Pathway Coordinator
University of Southampton —Southampton
- £27,319 - £30,378 a year
- Full-time
- Maintenance
- Administrative experience
- University
10d
Lettings Negotiator
Churchill Retirement PLC —Ringwood
- Full-time
- English
- Microsoft Office
- Computer skills
- Employee assistance programme
Account Manager Glenigan
Hubexo —Bournemouth
- Full-time
- Hybrid work
- Negotiation
- Employee assistance programme
Quick apply
Window and Exterior Cleaning Technician
Diamond Window Cleaning —Southampton
- £120 - £150 a day
- Full-time
- Supervising experience
- Driving
- In-person
Quick apply
Turbine Specialist
Callen-Lenz —Wimborne
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Free parking
- Annual leave
4d
Field Service & Technical Sales Specialist - Medical Equipment
Prescott's, Inc —Salisbury
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- CRM software
- Schematics
- Sales
- Annual leave
Quick apply
3h
DIUCS Urgent Care Assistant
Dorset HealthCare University NHS Foundation Trust —Saint Leonards
- £11,288 a year
- Part-time
- Customer service
- Communication skills
7d
Sales - Sales Advisor - UK
New Look —Poole
- Part-time
- Microsoft Word
Switchboard Operator
Salisbury NHS Foundation Trust —Salisbury
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Annual leave
- Employee discount
2d
Admin Co Ordinator Public Health Nursing 5-19
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Totton
- £25,760 - £27,476 a year
- Part-time
- Customer service
- Driving
- IT
14d

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NHS 111 Health Advisor

Dorset HealthCare University NHS Foundation Trust -
Ferndown

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
8 days ago

Qualifications

English
IT
Communication skills

Full job description

Are you a resilient individual who thrives in a busy customer or patient focused environment? This is your chance to come and join us as a Health Advisor for NHS 111.

You will have a great opportunity to make a real difference by working for an organisation dedicated to delivering a responsive service to people across the Dorset community requiring healthcare advice and assistance.

Our Health Advisors are the very first point of contact for all who use the 111 service. Joining us in this role, you will find a busy, friendly environment of likeminded people, dedicated to providing excellent patient care. You will be fully supported with structured training at our Hub in St Leonards.

We offer a variety of rotas to suit your lifestyle- please see attached documents for rota examples. Availability of rotas changes dependent on the needs of the service, the exact rotas available will be discussed at interview.

We are passionate about the support and training we provide; you will have a period of supervised practise with our supportive team.

Training course information

Full time course : 37.5 hours per week

4 weeks (21/09 – 16/10 inclusive)

Mon - Fri 9.00-17.00

Part time course : 23.5 hours per week

6 weeks (14/09 – 23/10 inclusive)

Mon - Fri 9.30 -14.30

Please note: 100% attendance at all training is a requirement of the role.

Your start date will be agreed after all pre-employment checks are confirmed as complete by HR services.

Interviews will be held week starting 3rd August and will include a face to face interview and an assessment.

We are not able to offer virtual interviews , if you have a disability or health condition, we will be happy to discuss reasonable adjustments.

You must have demonstrable skills in written and spoken English, adequate to carry out the role effectively and a passion for providing excellent customer service. You do not need to have worked in healthcare before but have good communication skills as a Health Advisor.

Receive telephone calls and other contacts from members of the public and healthcare professionals requiring assistance and information.

Handle all calls and contacts courteously, efficiently and in a way that best meets the immediate needs of the patient.

Have excellent telephony and IT skills and be able to record all information accurately and take appropriate action where required.

Always maintain the integrity and confidentiality of all patient and Trust information.

Participate in all audit and quality of service improvement processes. Undertake other reasonable duties as required by the Clinical Hub Manager.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]

Apply Now

Refine Your Search

customer care specialist jobs in west parley, dor

NHS 111 Health Advisor

Supported Housing Officer

Case Management Claims Administrator

Mortgage Case Manager

Water Hygiene Technician

Duty Pharmacy Manager - Ferndown P/T

Recruitment Coordinator

Business Support Manager

Practice Manager

Fire and security engineer – installation or service (local area, no call-outs)

Referral Pathway Coordinator

Lettings Negotiator

Account Manager Glenigan

Window and Exterior Cleaning Technician

Turbine Specialist

Field Service & Technical Sales Specialist - Medical Equipment

DIUCS Urgent Care Assistant

Sales - Sales Advisor - UK

Switchboard Operator

Admin Co Ordinator Public Health Nursing 5-19

I want to receive the latest job alerts for customer care specialist in west parley, dor

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