Service manager Work, Jobs in West Sussex (with Salaries)

Service Deliver Manager (SC Cleared)
CGI —Leatherhead
- Full-time
- Hybrid work
- Travel
- Organisational skills
- IT
Quick apply
Area Manager
Lidl —Brighton
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
4d
Operations Manager
Popeyes UK —Brighton
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Membership Manager
The Association of British Riding Schools —Horsham
- £20 - £25 an hour
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
4d
Training Manager
Tigerlily Training —Hassocks
- Up to £45,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
- Free parking
- Employee discount
Quick apply
Operational Resilience and Readiness Manager
AXA —Redhill
- £60,000 - £75,000 a year
- Leadership
- Communication skills
- Employee discount
14d
Airport Manager
VIP First Limited —Gatwick Airport
- From £45,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Regional Manager
Lanes Group —Crawley
- £65,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Estate Services Manager - Ground Maintenance
Southern Housing —Horsham
- £45,385 a year
- Full-time
- Hybrid work
- Driving
- IT
- In-person
- Annual leave
11d
Duty Manager
Places for People —Billingshurst
- £30,160.04 a year
- Weekend availability
- Customer service
- IT
- Leadership
- Employee discount
4d
PA / Office Manager
Prospectus —Horsham
- £17.50 - £20.00 an hour
- Temporary
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
1h
General Manager
Places for People —Haywards Heath
- £45,000 a year
- Hospitality
- Customer service
- Employee discount
Service Manager
Leonard Cheshire —Worthing
- £37,000 - £41,000 a year
- Weekend availability
- Travel
- Organisational skills
- Leadership
- Employee assistance programme
Quick apply
Operations Manager
Jiva Healthcare Ltd —Hove
- £45,000 - £50,000 a year
- Full-time
- Management
- Continuous improvement
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
13d
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Management
- Customer service
- AI
- Free parking
- Employee discount
Quick apply
Sales/Service Manager
Equitogs —Loxwood
- £28,000 - £34,000 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
5d
Service Advisor - Harwoods Five Oaks Audi
Harwoods Group —Billingshurst
- £28,571 - £38,171 a year
- Overtime
- Customer service
- Driving
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Divisional Compliance Manager
Mountjoy —Horsham
- £52,500.55 a year
- Full-time
- Engineering
- Maintenance
- Travel
- Annual leave
- Life insurance
4d
Operations Manager
Lanes Group —Crawley
- £45,000 a year
- Full-time
- Microsoft Office
Quick apply
Workspace Operations Officer
Allianz —Guildford
- £60,000 a year
- Full-time
- Hybrid work
- Management
- AI
- Communication skills
- Employee discount
3d

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Service Deliver Manager (SC Cleared)

CGI -
Leatherhead

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

ITIL Certification
ITIL
Organisational skills
IT
Communication skills

Full job description

At CGI, we deliver innovative technology solutions that help our clients achieve mission-critical outcomes. As a Service Delivery Manager, you will play a pivotal role in supporting the transition of a new on-premises cloud platform into live service for the Client.

Working across project and operational teams, you will help establish the processes, governance, and service management capabilities required to ensure a secure, reliable, and high-performing service. This is an exciting opportunity to take ownership of service delivery, influence operational readiness, and contribute to the success of a strategically important programme.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

This is a hybrid position with remote working available and occasional travel to Leatherhead.

Your future duties and responsibilities

In this role, you will be responsible for managing the live service for a new on-premises cloud solution being delivered to the Client. Working closely with technical, project, and customer stakeholders, you will help define, implement, and continuously improve the processes, procedures, and documentation required to support operational service delivery.

You will take ownership of service management activities, ensuring support arrangements are effective, well-documented, and aligned with customer expectations. As the service transitions into operation, you will play a key role in driving service excellence, maintaining stakeholder confidence, and ensuring the platform is supported through robust governance and operational processes.

Key responsibilities:

Lead & Manage live service delivery activities across the programme
Define & Maintain operational processes, procedures, and support documentation
Collaborate & Coordinate with project, engineering, and customer stakeholders
Monitor & Improve service performance and operational effectiveness
Establish & Mature service management governance and reporting
Support & Facilitate service transition and operational readiness activities
Manage & Communicate service issues, risks, and escalations
Drive & Enhance continuous service improvement initiatives

Required qualifications to be successful in this role

To be successful in this role, you will have experience delivering and managing IT services within complex environments. You will possess strong organisational and stakeholder management skills, with the ability to develop effective service processes and documentation. Experience supporting defence or government customers would be highly beneficial.
Essential qualifications and experience:

Proven experience in Service Delivery Management or IT Service Management roles
Strong documentation and process development skills
Experience managing operational services and support functions
Ability to engage effectively with technical and non-technical stakeholders
Strong communication, organisational, and problem-solving skills
Experience working with Ministry of Defence (MOD) customers or programmes
Ability to drive service improvements and operational best practice
UK Security Clearance or eligibility to obtain clearance

Desirable qualifications and experience:

ITIL certification or practical ITIL experience
Experience supporting cloud-based or hybrid infrastructure environments
Knowledge of service transition and operational readiness activities
Experience within defence, government, or highly regulated environments

Location: Remote with occasional travel to Leatherhead

#LI-RB8

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

service manager jobs in west sussex

Service Deliver Manager (SC Cleared)

Area Manager

Operations Manager

Membership Manager

Training Manager

Operational Resilience and Readiness Manager

Airport Manager

Regional Manager

Estate Services Manager - Ground Maintenance

Duty Manager

PA / Office Manager

General Manager

Service Manager

Operations Manager

Operations / Service Director

Sales/Service Manager

Service Advisor - Harwoods Five Oaks Audi

Divisional Compliance Manager

Operations Manager

Workspace Operations Officer

I want to receive the latest job alerts for service manager in west sussex

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