Department head Work, Jobs in West Thurrock, Ken (with Salaries)

Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Customer service
- English
- Data entry
- Profit sharing
- Employee discount
Quick apply
1d
Talent Acquisition Partner
PrepWorld —Northfleet
- £36,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d
Quality Assurance Technologist
Storefast Solutions —Northfleet
- £32,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Free parking
Quick apply
1d
Group Head of PMO
Advania UK —London
- £70,000 - £90,000 a year
- Hybrid work
- Azure
- Accounting
6d
Multi-Skilled Maintenance Engineer
PrepWorld —Northfleet
- £49,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Maintenance
Quick apply
EA to the COO
Wellcome Trust —London
- £47,040 - £58,800 a year
- Oracle
- Microsoft Office
- IT
2d
Treatment Coordinator
Invisiblebraces4u —Mottingham
- £300 - £450 a day
- Sales
- Free parking
Quick apply
7d
VP and Head of Operational Effectiveness
GlaxoSmithKline —London
- £190,500 - £317,500 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Business
3d
Administrator
MJP Solutions Group —Grays
- £28,000 - £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
2d
Head of Clinical Systems
Circle Health Group —London
- Up to £90,000 a year
- Full-time
- Patient care
- Contracts
- Leadership
- Employee discount
- Life insurance
Quick apply
Production Manager
Energy Solutions —Aylesford
- From £45,000 a year
- Full-time
- Engineering
- ERP systems
- Bachelor's degree
Quick apply
14d
Team Member
KFC —Dartford
- Up to £11.44 an hour
- Part-time
- Cash handling
- Restaurant
- Employee assistance programme
- Employee discount
6d
Store Manager - Lakeside
PURESEOUL RETAIL LTD —Lakeside Shopping Centre
- £14.30 an hour
- Part-time
- Management
- Customer service
- In-person
- Store discount
- Annual leave
Quick apply
Curriculum Manager - Plumbing
Barking & Dagenham College —London
- £54,669 - £56,214 a year
- Full-time
- Management
- Education
- Plumbing
- Free parking
Quick apply
Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
3d
Head of Operations - Event Traffic & Crowd Management
The Last Mile —London
- £60,000 a year
- 12 hour shift
- Management
- Microsoft Office
- Supervising experience
Quick apply
6d
Head of Special Projects
NextStep —London
- £90,000 - £115,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
Quick apply
11d
Business Continuity Manager
Bell Integration —London
- Analysis skills
- Project management
- Organisational skills
- Annual leave
Head of Enforcement
Hozah —Croydon
- From £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- In-person
- Work from home
Quick apply
15h
Event Manager (Temporary Maternity cover)
LaingBuisson —London
- £45,000 - £50,000 a year
- Temporary
- Hybrid work
- Administrative experience
- Project management
- Bachelor's degree
- Health & wellbeing programme
- Employee assistance programme
Quick apply

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Customer Service Coordinator

BLOUNT SHUTTERS LIMITED
Thurrock

Quick apply

Job details

Permanent | Full-time
£28,000 - £38,000 a year
1 day ago

Benefits

Profit sharing
Canteen
Employee discount
On-site parking

Qualifications

Customer service
GCSE
English
Data entry
Phone etiquette

Full job description

Blount Shutters is a large independent roller shutter and industrial door company, operating for over 40 years.

Due to recent growth we are looking to recruit a further dedicated account coordinator. Our head office is based in West Thurrock (Essex) with offices in Bovey Tracey (Devon) and Bolton. We provide our clients with a maintenance and 24hr emergency repair service, nationwide as well as manufacturing all door systems in-house. We are seeking a Customer Service Coordinator to join our service desk in providing dedicated support to nominated customers.

This is on a full-time, permanent basis. Starting salary £25,000.00 + per annum following successful completion of probationary period. (PLUS monthly departmental bonus, half-yearly corporate bonus and reward schemes).

Areas of responsibility:

To provide dedicated support to nominated customers, including the collation and maintenance of any reports or documents relating to these accounts.
Raising jobs in Jobwatch system.
Assist the department in preparation of engineer’s daily workload.
Issue job information to engineers.
Make sure jobs are closed down by engineers, appertaining to your accounts, while on site.
Raise purchase orders to subcontractors.
Issue jobs to subcontractors.
Answer incoming calls in a timely manner.
Processing information uploaded by engineer's via their tablets.
Updating asset registers.
To be aware of all quotations and enquiries and ensure they are followed up in a timely manner, including the booking of jobs, keeping the customer fully informed of progress, dealing and accurately recording all telephone queries and ensuring all information is documented in JobWatch.
Maintain a high level of communication with nominated accounts, agree preferred frequency and type of reporting and ensure this is adhered to.
To ensure all customers are offered the Company after sales and maintenance support at all stages and levels within their contract.
All invoices to be accurately collated within agreed timeframes, ensuring disputes are resolved or communicated to the correct department for investigation and followed up.
All correspondence (both internal and external) must be accurately recorded and actioned on JobWatch where appropriate. All filing systems must be maintained with the aim of accuracy and ease of retrieval.
To carry out any other reasonable tasks as requested by your Line Manager or Director, ensuring all specific duties are completed accurately and punctually or within agreed deadlines.
Collate and check all paperwork for completed jobs and invoice, final inspection and post.
Run lists of outstanding calls/jobs, general housekeeping in system.
Bring to the attention of your Line Manager or Director any issues or problems relating to your accounts, if you have been unable to resolve. Key Performance Indicators
Respond to customer queries within 24 hours of receipt.
To adhere to and exceed SLA’s as agreed with customer.
To be aware of level of outstanding enquiries and quotations with no action.
Ensure quotation conversion rates are above 80%
No more than five disputes or complaints in any one month for all Key Accounts managed by National Accounts Co-ordinator.

This is a fantastic opportunity, a great starting package, ongoing training and additional benefits to the successful candidate.

Job Types: Full-time, Permanent

Pay: £28,000.00-£38,000.00 per year

Benefits:

Canteen
Employee discount
On-site parking
Profit sharing

Education:

GCSE or equivalent (preferred)

Experience:

customer service office enviroment: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

department head jobs in west thurrock, ken

Customer Service Coordinator

Talent Acquisition Partner

Quality Assurance Technologist

Group Head of PMO

Multi-Skilled Maintenance Engineer

EA to the COO

Treatment Coordinator

VP and Head of Operational Effectiveness

Administrator

Head of Clinical Systems

Production Manager

Team Member

Store Manager - Lakeside

Curriculum Manager - Plumbing

Change Manager

Head of Operations - Event Traffic & Crowd Management

Head of Special Projects

Business Continuity Manager

Head of Enforcement

Event Manager (Temporary Maternity cover)

I want to receive the latest job alerts for department head in west thurrock, ken

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