Key account manager Work, Jobs in West Wickham, Gtl (with Salaries)

Client Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
PR Account Manager
Spa Communications —Royal Tunbridge Wells
- From £35,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
Key Account Manager
Bionic Services Ltd —London
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Account Manager - Facade Systems
Licata Building Systems Ltd/Builders Merchant —London
- £55,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Annual leave
Quick apply
10d
Collections Account Manager
Recoverable Solutions Ltd —Chislehurst
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Data entry
- Financial services
Quick apply
Key Account Manager
Allianz —Croydon
- Full-time
- Hybrid work
- Machine learning
Strategic Account Manager
UniTrust —London
- £62,000 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Employee assistance programme
- Sick pay
Quick apply
Senior Account Manager
DOOH.com —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Sick pay
Quick apply
5d
Field Sales Account Manager
Origin Fitness UK —London
- £30,000 - £37,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
Junior Account Manager
TransPerfect —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Strategic Account Director NHS
Creative Car Park Ltd —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Organisational skills
Quick apply
11d
London - Out Of Home Key Account Manager– Ethical Food & Drink Brands - WFH/Field
Windfall Brands —London
- £35,000 - £42,000 a year
- Full-time
- CRM software
- Sales
- Hotel
- Work from home
Quick apply
2d
Sales Manager
Living Rooms —Maida Vale
- £40,000 - £50,000 a year
- Full-time
- Sales
- Hotel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Account Manager
Precor, Incorporated —London
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Senior Manager, Account Management
Vena Solutions —London
- £93,797 - £126,902 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Account Manager
OCS Group —London
- Microsoft Excel
- Management
- IT
Quick apply
Key Account Administrator
Kentec Training Ltd —Tonbridge
- £13.45 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
3d
Senior Key Account Manager, Enterprise
Famly —London
- Full-time
- Sales
- IT
- Communication skills
Quick apply
9d
Key Account Manager
Standout Field Marketing —South West London
- Up to £35,000 a year
- Full-time
- Sales
- Negotiation
- Annual leave
- Employee assistance programme
4d
Account Manager
ABM UK —London
- £75,000 - £80,000 a year
- Full-time
- Microsoft Powerpoint
- Management
- Microsoft Office
- Employee discount
Quick apply
5d

I want to receive the latest job alerts for key account manager in west wickham, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Retention Manager

Hackstons
London

Quick apply

Job details

Permanent | Full-time
Up to £50,000 a year

Benefits

Store discount
Company pension
Employee discount

Qualifications

Content creation
Organisational skills
Financial services
Account management
Leadership
Communication skills

Full job description

Client Retention Manager: Alternative Assets / Private Clients / Unregulated Investments

Location: The Gherkin Building, London (Office‑Based)

Salary: Up to £50,000 Depending on Experience

Contract: Full-time, Permanent

About Hackstons

Hackstons is a London-based luxury asset firm specialising in fine wine, rare whisky and alternative investments. We support private clients in building long‑term wealth through premium asset ownership, backed by education, secure storage and a curated retail experience.

With a growing base of private cask clients, we are investing in strengthening our client engagement, retention, and long-term value delivery.

The Role

We are seeking an experienced and commercially focused Client Retention Manager to take ownership of client engagement and long-term value across our growing client base. This role is central to how we retain clients, increase lifetime value, and influence client behaviour over time. You will be responsible for ensuring clients remain engaged, informed, and aligned with long-term holding strategies, while maximising repeat investment and reducing attrition. You will act as a key voice of the business, delivering market insight, investment context, and strategic guidance, while reinforcing Hackstons’ position as the trusted partner in managing and ultimately exiting client assets.

This is not a passive relationship management role. It requires someone who can actively shape client thinking, drive retention strategies, and take ownership of client outcomes.

Key Responsibilities

· Manage ongoing relationships with cask investors via phone, Zoom and in-person meetings and host clients at our Knightsbridge retail space when required.

· Deliver the client retention strategy and increase lifetime value

· Identify and address attrition risks early

· Provide market updates and educate clients on long‑term holding strategies

· Support clients through their full journey, ensuring a premium experience

· Produce written/video content for client updates

· Track and report on retention metrics (LTV, repeat investment, engagement)

What We’re Looking For

Essential:

· 3–5 years’ experience in customer retention, account management or similar role

· Background in financial services, investments or alternative assets

· Strong communication skills with high‑value clients

· Proven success managing high value client relationships and ability to explain complex investment concepts clearly

· Strong organisational skills and ability to manage a large client base.

Desirable:

· Personal interest or experience in investing (traditional or alternative).

· Content creation experience (written or video).

· Credible and confident with high-net-worth clients.

· Commercially minded with strong understanding of investor behaviour

What We Offer

· Ownership of a high‑value, growing client base

· Central role in shaping retention strategy and client experience

· Exposure to alternative investments and HNW clients

· Collaborative, ambitious environment

· Company pension

· Eligibility for our Cask Loyalty Programme (gifted casks at 3, 5 and 10 years)

· Staff discount in our Knightsbridge retail experience

Job Types: Full-time, Permanent

Pay: Up to £50,000.00 per year

Benefits:

Company pension
Employee discount
Store discount

Application question(s):

Are you comfortable educating clients on long‑term investment strategies and guiding them away from premature exit?
Do you have experience explaining financial or investment‑related concepts to clients? (market conditions, asset performance)
Do you have experience working with private clients, HNW individuals or in a investment environment?
Have you managed a portfolio of clients where you were responsible for retention, engagement, or influencing client decisions?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

key account manager jobs in west wickham, gtl

Client Retention Manager

PR Account Manager

Key Account Manager

Account Manager - Facade Systems

Collections Account Manager

Key Account Manager

Strategic Account Manager

Senior Account Manager

Field Sales Account Manager

Junior Account Manager

Strategic Account Director NHS

London - Out Of Home Key Account Manager– Ethical Food & Drink Brands - WFH/Field

Sales Manager

Account Manager

Senior Manager, Account Management

Account Manager

Key Account Administrator

Senior Key Account Manager, Enterprise

Key Account Manager

Account Manager

I want to receive the latest job alerts for key account manager in west wickham, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected