Customer service advisor Work, Jobs in West Yorkshire (with Salaries)

Customer Services Advisor
ACCENT housing —Bradford
- £14 an hour
- Full-time
- Hybrid work
- CRM software
Quick apply
10d
Client Services Administrator
My Law Solicitors —Wakefield
- £21,500 - £28,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Computer skills
- Free parking
- Annual leave
Quick apply
9d
Customer Service Field Representative
Resolvecall —Wakefield
- £26,689.78 - £37,769.78 a year
- Full-time
- Financial services
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Customer Support Associate
Nationwide Building Society —Leeds
- From £26,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
3d
Customer Service Representative
Conduent Public Sector UK Limited —Leeds
- £24,784.50 - £25,272.00 a year
- Full-time
- Communication skills
- Annual leave
One Stop - Customer Service Assistant
One Stop —Normanton
- £12.81 an hour
- Full-time
Customer Service Advisor
Zuno Tech Group —Leeds
- Full-time
- English
- Communication skills
- Annual leave
AO Customer Service Advisor
Insolvency Service —Leeds
- £26,670 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Customer Service Sales Advisor
Gallagher —Wakefield
- £23,000 - £25,000 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Flexible schedule
- Life insurance
9d
Customer Service Representative
CCL Computers —Bradford
- Full-time
- Continuous improvement
- Time management
Customer Service Assistant
Highgrove Beds Ltd —Liversedge
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Employee discount
Quick apply
10d
Weekend Customer Service Assistant
Elior UK —Leeds
- £12.75 an hour
- Part-time
- Communication skills
Quick apply
Customer Service Assistant
IKEA —Leeds
- £13.45 an hour
- Part-time
- Computer literacy
- Computer skills
- Annual leave
1h
Call Centre Agent
Fortrea —Leeds
- Full-time
- Computer literacy
- Data entry
- Communication skills
- Employee discount
Customer Service Advisor
Aon Corporation —Sheffield
- Monday to Friday
- No experience needed
- Communication skills
- School
Customer Service Advisor
CBRE —Doncaster
- Full-time
- Employee discount
Call Centre Advisor
BW Legal —Leeds
- £20,800 - £22,000 a year
- Overtime
- Free parking
- Annual leave
Quick apply
Customer Service Representative
Chillblast Limited —Bradford
- £24,784.56 a year
- Microsoft Word
- Continuous improvement
- In-person
Quick apply
Remote Customer Service Representative (Kitchen Manufacturer)
DIY Kitchens —Featherstone
- £13.50 an hour
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Computer skills
Quick apply
Customer Service Representative
High River Partners —Sheffield
- £14 - £16 an hour
- Full-time
- Microsoft Word
- In-person
- Leadership
- Free parking
- Paid training
Quick apply
1d

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Customer Services Advisor

ACCENT housing -
Bradford

Quick apply

Job details

Full-time
£14 an hour
10 days ago

Benefits

Company pension
Discounted gym membership
Paid volunteer time

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction

Full job description

A place to make a difference

Salary: £25,468 per annum (£14 per hour)

Location: Hybrid, Bradford (3 days in the office)

Permanent, 35 hours per week between 8am and 6pm, Monday - Friday.

With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.

We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do improves lives and creates vibrant communities where people of all backgrounds can thrive.

If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.

About the role

As a Customer Services Advisor, you’ll play a key role in helping our customers with a variety of housing-related matters, from rent queries to more complex issues like anti-social behaviour. We understand that when people have problems related to their home, it can be a stressful time. That’s where you come in – offering professional, empathetic, and resilient support to ensure customers feel heard and supported.

What’s in it for you?

Work-life balance: We operate Monday to Friday, 8am – 6pm, so your weekends and evenings are free to enjoy time with friends, family, or hobbies.
Real Impact: You'll have the satisfaction of knowing you’ve helped resolve important issues and made a real difference to someone's home and well-being.
Training and Support: We'll equip you with all the knowledge and tools you need to handle queries efficiently. For more complex cases, you’ll work closely with our internal teams to deliver the best solution.
Team Collaboration: While you’ll often resolve issues independently, you’ll also be part of a supportive, collaborative team focused on delivering top-notch service.

If you're looking for a job that offers more than just taking calls, apply now and be part of a team that helps create a positive impact on our customers' lives and their homes!

To view/download the Customer Services Advisor job description please click here.

Salary

The Customer Services Advisor spot salary is £25,468 per annum (£14 per hour) for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

We’re looking for confident communicators with a talent for delivering clear, accurate information - both over the phone and in writing. You’ll bring experience of delivering excellent customer service in a fast-paced contact centre environment and thrive under pressure, handling high volumes of calls and emails without compromising on quality.

Strong problem-solving skills are a must, as is the ability to navigate difficult conversations with empathy and professionalism. You'll need a keen eye for detail, especially when logging information in CRM systems, and be comfortable using Microsoft Office and other digital tools.

A good grasp of numeracy and literacy will help you explain housing policies and services clearly. Above all, we value resilience, a calm approach under pressure, and a genuine commitment to excellent customer service - even when things get tough.

The successful applicant will be subject to pre‑employment checks, such as DBS and social media screening, before an offer is confirmed.

Customer Services Advisor Interview Process

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect
A teams interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Stage 2: A Place to Show Your Strengths
A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

At Accent, we value diversity and want every candidate to feel comfortable and confident during the interview process. If there’s anything we can do to support, you – such as reasonable adjustments to help you showcase your best self, please let us know in advance.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role, please email: [email protected]".

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Quick apply

Refine Your Search

customer service advisor jobs in west yorkshire

Customer Services Advisor

Client Services Administrator

Customer Service Field Representative

Customer Support Associate

Customer Service Representative

One Stop - Customer Service Assistant