Business to business technical support Work, Jobs in Westfield, Gls (with Salaries)

Marketing, Styling & Customer Experience Manager
Shibumi —Stroud
- £30,000 - £36,000 a year
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
1h
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
Marketing Assistant
Cotswold Farm Park —Cheltenham
- £13.50 an hour
- Weekend availability
- Sales
- English
- Project management
- Free parking
- Employee discount
Quick apply
1st Line Team Leader
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Work from home
- Employee assistance programme
Quick apply
Technical Product Manager
JEBACO Global limited —Swindon
- £38,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexitime
Quick apply
Product Owner
Ecotricity —Stroud
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Free parking
- Employee discount
Quick apply
Full Stack Software Developer - Junior to Mid Level (Full time)
FleetCheck —Cirencester
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
- Free parking
- Work from home
Quick apply
5d
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Work from home
- Employee assistance programme
Quick apply
13d
Data Science and AI Trainer (Government)
QA Limited —Cheltenham
- Azure
- Doctoral degree
- Computer Science
- Annual leave
- Employee assistance programme
Risk Analyst Corporate Insurance
NFU Mutual —Stratford-upon-Avon
- Up to £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
10d
IT Support Administrator - Second Tier
Plumbworld (Online Home Retail Ltd.) —Evesham
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
14d
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Linux
- Employee assistance programme
- Sick pay
IT Technical Consultant
Bluespires IT Solutions —Witney
- £30,000 - £50,000 a year
- Full-time
- Azure
- English
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Digital Installation Engineer
Commercial —Cheltenham
- £28,463 - £32,032 a year
- Weekend availability
- Assembly
- Driving
- Travel
- Employee assistance programme
Quick apply
Assistant Technician
PoloWorks —Cheltenham
- £24,787 a year
- Hybrid work
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Parts & Workshop Controller
Cotswold Porsche Specialists Ltd —Cheltenham
- £35,000 a year
- Full-time
- Computer literacy
- Driving
- Organisational skills
- Free parking
Quick apply
11d
Desk Investigator - Counter Fraud
AmTrust International —Bishops Cleeve
- £38,000 - £43,781 a year
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Gym membership
Data Centre Operator
Barclays —Gloucester
- Maintenance
- Administrative experience
- Computer networking
Business Development Executive
Chromalox —Cheltenham
- Microsoft Powerpoint
- Sales
- Engineering
Account Handler Finpro 19 Month FTC
NFU Mutual —Stratford-upon-Avon
- Up to £40,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee discount

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business to business technical support jobs near westfield, gls

Marketing, Styling & Customer Experience Manager

Shibumi
Stroud

Quick apply

Job details

Full-time
£30,000 - £36,000 a year
1 hour ago

Benefits

Free parking
Employee discount
Sick pay

Qualifications

Adobe Photoshop
Facebook Advertising
Sales
Customer service
Fashion retail
Bachelor's degree
Google Analytics
Marketing

Full job description

Marketing, Styling & Customer Experience Manager

Shibumi | Gloucestershire | Full-time, 5 days a week | £30,000 - £36,000 depending on experience, plus commission on showroom sales

About Shibumi

Shibumi has been designing distinctive silk and cashmere occasion wear since 2004, natural fabrics have always been at the heart of what we do. We're a small business, which means every customer interaction actually matters, a social post, an email, a phone call, a fitting in the showroom.

Our founder designs every collection, with one other person handling dispatch and orders. We're looking for a third person to take real ownership of marketing and customer experience, so our founder can dedicate more time to design.

The Role

This job has two halves that need to sit comfortably in the same person: running our marketing (strategy, content, email, ads, the website) and being the main point of contact for our customers, both online and in the showroom.

You'll need to be a strong planner. A short weekly catch-up with the founder covers performance and priorities, but within that, it's down to you to structure your own week, knowing when you'll be needed in the showroom, when you'll be handling admin and enquiries, and when you'll carve out time for marketing.

Here's the honest bit, so there are no surprises: some weeks are strategy and content and campaigns. Other weeks, especially when the showroom's busy, it's admin, order queries, and customer emails from start to finish. Occasional complaints come with running any small business, and every customer interaction, easy or difficult, needs the same level of care.

Key Responsibilities

Develop, own, and deliver our marketing strategy, plan it, run it, adjust it when it's not working
Style and sell to clients who've booked showroom appointments, earning commission on top of your salary for sales you make
Create content yourself, ideas through to filming and shooting video and photos, not just directing someone else
Manage Klaviyo, which is both our email platform and our CRM, no enquiry or lead should be left unlogged or unfollowed-up; you'll analyse conversion, not just send campaigns
Manage and improve our Shopify website, including product and collection pages
Edit images with Adobe Suite, good knowledge of photoshop is essential
Plan and run Facebook Ads campaigns and report on performance
Write blogs in your own voice (not AI-generated) that support SEO
Manage on-page SEO ,our agency handles technical SEO separately
Grow our presence on Etsy and Pinterest
Organise our presence at trade shows and events, planning logistics and stock, not just attending and selling
Respond to customer emails and calls personally and warmly, never AI-generated, always a real reply from a real person
Handle order, delivery, and return queries, and occasional complaints, calmly and professionally
Keep the showroom and our digital files properly organised, comfortable on a Mac, tidy digital filing included
Use AI tools to support research, planning, and admin efficiency

What We're Looking For

A genuine eye for style, dressing a styling customers
Confidence creating content yourself, from idea through to filming
Marketing strategy experience, you'll own the "why" as well as the "how," not just execute a brief
Excellent organisation and forward planning, you'll need to structure your own time across a genuinely varied workload
Exceptional customer service, including confidence handling occasional complaints calmly and professionally
A strong work ethic, can-do attitude, and positive demeanour, essential in a small team
Strong working knowledge of Klaviyo, ideally, plus Shopify, Google Analytics, and Facebook Ads
Comfortable on a Mac and naturally well organised digitally
Comfortable working independently with real autonomy, rather than needing frequent direction, is resourceful and has initiative
Experience in fashion, retail, or another style-led brand is an advantage

What Success Will Look Like

Within the first 3 months : a clear marketing strategy in place, stronger email and retention activity, growth on Social Media, Pinterest, and Etsy, excellent customer service and styling delivered consistently, reliable systems for managing the workload and, most importantly, growth in sales across the business.

This is a rare opportunity to take genuine ownership of marketing and customer experience within a small, established independent brand, where your ideas and instincts will have a direct and visible impact.

How to Apply

Please send your CV and a cover letter explaining why you're suited to this varied role . We'd also like you to answer:

What attracted you to the Shibumi brand, and why do you feel your style and marketing instincts would be a good fit for us?

Pay: £30,000.00-£36,000.00 per year

Benefits:

Employee discount
Free parking
Sick pay

Ability to commute/relocate:

Stroud GL6 0PT: reliably commute or plan to relocate before starting work (preferred)

Education:

Bachelor's (required)

Experience:

Marketing : 5 years (required)
Customer service: 7 years (required)

Work Location: In person

Quick apply

Refine Your Search

business to business technical support jobs in westfield, gls

Marketing, Styling & Customer Experience Manager

1st Line Engineer

Marketing Assistant

1st Line Team Leader

Technical Product Manager

Product Owner

Full Stack Software Developer - Junior to Mid Level (Full time)

Business Development Manager (IT)

Data Science and AI Trainer (Government)

Risk Analyst Corporate Insurance

IT Support Administrator - Second Tier

Technical Support Specialist

IT Technical Consultant

Digital Installation Engineer

Assistant Technician

Parts & Workshop Controller

Desk Investigator - Counter Fraud

Data Centre Operator

Business Development Executive

Account Handler Finpro 19 Month FTC

I want to receive the latest job alerts for business to business technical support in westfield, gls

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