contract coordinator Work, Jobs in weston super mare, som (with Salaries)

Service Delivery Manager
Serco Group —Bristol
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
10d
Rental Property & Operations Coordinator (Self-Employed)
Bright Green Futures Ltd —Bristol
- £20 an hour
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Communication skills
- Flexitime
- Work from home
Quick apply
9d
Customer Service Representative
Onward Travel Solutions Ltd —Cheddar
- From £13 an hour
- Weekend availability
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
11d
Project Coordinator
RHEINMETALL —Bristol
- Full-time
2d
Works Coordinator/ Administrator
AmcoGiffen —Highbridge
- £27,500 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
Quick apply
3d
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Pension Coordinator
BBC —Cardiff
- £32,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- IT
5d
Young Peoples Move-on Accommodation Coordinator
Bristol City Council —Bristol
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Flexitime
Workforce Planning Coordinator
Practice Plus Group IUC —Bristol
- £29,267 a year
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Annual leave
Operations Manager
Clevedon Medical Centre —Clevedon
- Full-time
- Management
- GP surgery experience
- Master's degree
Quick apply
4d
Waste Operations Coordinator
S Roberts and Son ltd —Bridgwater
- From £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Team Member (Stock)
NEXT —Weston-super-Mare
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
10d
ISFL Recovery Coordinator
Change Grow Live —Bristol
- £27,861.26 - £32,002.35 a year
- IT
- Time management
- Annual leave
- Employee discount
Settlements Coordinator
Smart Metering Systems —Cardiff
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Life insurance
Access Coordinator
Leonardo UK Ltd —Bristol
- £31,253 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Travel
- Employee discount
- Flexible schedule
12d
Administration & Bookings Assistant
Casa Environmental Services Ltd —Bristol
- £26,800 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Wales Programme Coordinator
Futures For All —Cardiff
- £29,580 - £32,016 a year
- Temporary
- Remote
- Management
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
5d
Business Engagement Coordinator
Bristol City Council —Bristol
- £42,869 - £46,142 a year
- Full-time
- Hybrid work
- Flexitime
10d
Retrofit Coordinator
Ridge & Partners LLP —Bristol
- Full-time
- Microsoft Word
- Microsoft Excel
Package Engineer
Sir Robert McAlpine —Weston-super-Mare
- Engineering

I want to receive the latest job alerts for contract coordinator in weston super mare, som

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Delivery Manager

Serco Group -
Bristol

Apply Now

Job details

Full-time
10 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance

Qualifications

Pension

Full job description

Job title: Service Delivery Manager - WCA

Band: 4

Contract: Perm

Location: Homebased with travel required based on buisness needs

Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP).

Our extensive experience supporting complex case management services across the globe and experience of working with the DWP, enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture.

Key purpose

The Service Delivery Manager (SDM) is a leadership role within operations who leads a team of functional assessors and site coordinators. The SDM is the single point of accountability for delivery of volume, quality and customer service within their team.
They will work collaboratively with the Regional Quality & Performance Manager, Area Quality Assurance Leads and support services facilitating a smooth running of the assessment operation that supports delivery of a quality service for customers and staff by using management information to drive performance in line with individual objectives
The role is responsible for leadership & oversight of operations, assessments, admin, customer services, facilities, and health & safety.

Reason for the role

The Clinical Operational Services requires an impressive performance driven, and customer focused culture that supports our values in delivering consistent, robust, and quality assessments whilst developing and protecting our reputation. Using management information to drive performance.

Structure and reporting relationship

The Service Delivery Manager will report directly into the Regional Quality & Performance Manager within Clinical Operations
The SDM will have line management responsibility of the Functional Assessors, Clinical Standards Leads and an administrative team of Site Coordinators.

Key accountabilities

Ensure that the volumes, quality, and applicable service levels are delivered to agreed target levels.
Deliver team objectives and performance against targets through robust performance management methods.
Facilitate communications which support delivery.
Monitor high level administrative workflow to ensure administrative teams have all processes in place to ensure assessment delivery.
Work with Regional Manager to drive continuous improvement and disseminate though team.
Investigate and resolve customer complaints and escalate serious complaints as required.
Communicate changes in assessment procedures and best practices (healthcare-based and administrative) to teams (with support of Clinical Standards Lead(s) if required).
Ensure Clinical Standards Lead(s) have in place appropriate healthcare-related mentorship and coaching to support delivery of quality targets.
Ensure Clinical Standards Lead(s) follow appropriate processes to escalate clinical questions and communicate resolution.
Support the continuous professional development of staff and encourage shared learning.
Responsible for effectively and proactively managing absences to minimise ad hoc and ongoing absence.
Other ad hoc duties as required.

Essential technical and professional skills, knowledge, and qualifications

Experience leading and developing teams.
Experience of delivering challenging performance targets.
Health Assessment experience helpful but not essential.
Ability to engage and support remote teams.

What we offer

Up to 6% contributory pension scheme
Life insurance
25 days annual leave plus bank holidays. Options for annual leave purchase
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health cash plans, Bupa anytime helpline, free flu vaccines, eye tests and more.
A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
Interesting and enjoyable work.
Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact [email protected]

#haascareers

Apply Now

Refine Your Search

contract coordinator jobs in weston super mare, som

Service Delivery Manager

Rental Property & Operations Coordinator (Self-Employed)

Customer Service Representative

Project Coordinator

Works Coordinator/ Administrator

Contract Coordinator

Pension Coordinator

Young Peoples Move-on Accommodation Coordinator

Workforce Planning Coordinator

Operations Manager

Waste Operations Coordinator

Team Member (Stock)

ISFL Recovery Coordinator

Settlements Coordinator

Access Coordinator

Administration & Bookings Assistant

Wales Programme Coordinator

Business Engagement Coordinator

Retrofit Coordinator

Package Engineer

I want to receive the latest job alerts for contract coordinator in weston super mare, som

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected