Guest Services Coordinator
Moonfleet Manor Hotel —Weymouth
- £12.71 an hour
- Weekend availability
- Hotel
- Front desk
- In-person
- Employee discount
Quick apply
4d
Seasonal Customer Service Assistant
Bandai Namco Amusement Europe Ltd. —Weymouth
- Temporary
- Customer service
- Cleaning
- Cash handling
Quick apply
Food and Beverage Assistant
Moonfleet Manor Hotel —Weymouth
- £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Food service experience
Quick apply
Touring Warden
Haven —Weymouth
- Up to £12.71 an hour
- Part-time
- Cleaning
- Communication skills
- Employee discount
Quick apply
10d
Seasonal Ride Attendant
Waterside Holiday Group —Weymouth
- Up to £12.71 an hour
- Temporary
- Customer service
- Cleaning
- Communication skills
- Employee discount
Quick apply
Supermarket Team Member
Haven —Weymouth
- Up to £12.71 an hour
- Part-time
- Guest services
- Cash handling
- Communication skills
- Employee discount
Quick apply
11d
Receptionist
Daish's Group —Weymouth
- £9.27 - £12.88 an hour
- Weekend availability
- Hotel
- Front desk
- Resort
- Employee discount
- Referral programme
Quick apply
3d
Bar and Waiting Staff
The Three Chimneys Smokehouse —Weymouth
- From £12.75 an hour
- Part-time
- Bar
- Basic maths
- Maths
- Employee discount
Quick apply
9d
Barista/Waitress
FIKA —Weymouth
- From £12.71 an hour
- Part-time
- Customer service
- Basic maths
- Maths
Quick apply
14d
Seasonal Customer Service Assistant - Weymouth Bay
Bandai Namco Amusement Europe Ltd. —Weymouth
- Temporary
- Customer service
- Cleaning
- Cash handling
Quick apply
Delivery Driver and General Assistant
The Three Chimneys Smokehouse —Weymouth
- From £12.71 an hour
- Temporary
- Sales
- Customer service
- Hotel
Quick apply
Waiting Team Member - Full Time
Prezzo Italian —Weymouth
- £9.25 - £12.71 an hour
- Full-time
- Serving
- Guest services
- Employee discount
- Referral programme
Quick apply
1h
Bar Team Member
Haven —Weymouth
- Up to £12.71 an hour
- Part-time
- Bar
- Customer service
- Cleaning
- Employee discount
Quick apply
Ground Floor - Team Member
Premier Inn —Dorchester
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Front desk
- Employee discount
Quick apply
2d
Fast Food Delivery Driver
Haven —Weymouth
- Up to £12.71 an hour
- Part-time
- Quick service & fast food restaurant
- Guest services
- Time management
- Employee discount
Quick apply
Senior Barista / Front of the house
Peppina Sicilian Bakery —Dorchester
- From £13 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Free parking
- Store discount
Quick apply
Part Time Waiting Staff
Harvester - Spyglass —Weymouth
- Part-time
- Serving
- Annual leave
- Employee discount
Quick apply
1h
Front of House Team Member
Butcombe Group —Wareham
- £12.71 - £14.00 an hour
- Full-time
- Serving
- Bar
- Guest services
- Employee assistance programme
- Employee discount
Bartender
Prezzo Italian —Weymouth
- Up to £12.71 an hour
- Part-time
- Serving
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
19h
Kitchen Porter
Moonfleet Manor Hotel —Weymouth
- £12.71 an hour
- Weekend availability
- Hotel
- Cleaning
- Guest services
Quick apply

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Guest Services Coordinator

Moonfleet Manor Hotel -
Weymouth

Quick apply

Job details

Permanent
£12.71 an hour
4 days ago

Benefits

Cycle to work scheme
Discounted or free food
Employee discount
Paid volunteer time

Qualifications

Guest check-in and check-out
Guest relations
Events and banqueting support
Hotel and accommodations experience
Internal department liaison
Event management experience
Hotel guest services experience
Front desk
Event planning assistance
Events management
Communication skills
Hotel front office operations

Full job description

Guest Services Coordinator

Front of House - Moonfleet Manor Hotel

Contract: Permanent
Salary: £12.71 per hour plus generous service charge and great benefits

Moonfleet Manor Hotel, nestled along the picturesque Jurassic Coast, is renowned for its elegance and warm hospitality. We are seeking an enthusiastic Guest Services Coordinator to join our team and create memorable experiences for our guests and ensure smooth operations behind the scenes.

Job Summary:

This role combines exceptional guest service with the coordination of on-site events and providing vital administrative support to the reception/front desk team. The ideal candidate is a detail-oriented multitasker with a passion for hospitality and creating memorable guest experiences.

This is a permanent position at 32 hours per week - flexibility will be required to work varying shifts and to include weekend working.

Key Responsibilities:

**Guest Services & Front Desk Support**

Welcome and assist guests in a friendly, professional manner, ensuring a seamless check-in/check-out process.
Provide concierge-style service by offering information about local attractions, dining, and hotel amenities.
Assist with managing guest requests, special occasions, and resolving issues promptly to ensure satisfaction.
Support the reception team with administrative duties.

**Event Coordination**

Working with the Group Events Manager to coordinate in-house events including meetings, private functions, wakes, children’s parties, and residential groups.
Liaise with clients to understand event requirements and ensure all needs are met, from setup to breakdown.
Coordinate with internal departments, to ensure adequate communication and organisation prior to an event.
Ensure all event spaces are prepared according to client specifications and hotel standards.
Assist with invoicing and billing related to events and front office needs.

Qualifications & Skills:

Previous experience in hospitality, guest services, or event coordination preferred.
Excellent communication and interpersonal skills.
Strong organisational and multitasking abilities with keen attention to detail.
Proficiency in MS Office and hotel PMS systems (e.g., Opera, Delphi, and Resdiary) is a plus but not essential as training will be provided.
Flexibility to work evenings, weekends, and holidays as needed.

Ready to create memorable experiences for our guests and ensure smooth operations behind the scenes? Apply now and become part of our dedicated hospitality team.

Why work with us?

Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
An extra day’s holiday for your birthday
EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
Cycle to work scheme
Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
Life Assurance Benefit for peace of mind for your loved ones.
Enhanced Maternity and Paternity packages
Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year
The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers
50% off Food and Beverage and the Spa across Luxury Family Hotels.
Incredible discounted hotel stays for you, friends and family

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

Part of the Luxury Family Hotel Group, Moonfleet Manor Hotel is set overlooking the incredible Jurassic coastline offering our guests the perfect location for a coastal family getaway.

We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.

Quick apply

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