Information technology managers Work, Jobs in Whatton, Ntt (with Salaries)

ICT Service Delivery Manager
Civic Recruitment Limited —Loughborough
- £29.40 an hour
- Full-time
- Hybrid work
- In-person
Quick apply
IT Manager
Integrity Software —Lincoln
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Scripting
- Annual leave
- Work from home
Quick apply
IT Support Operations Manager
DG Cars —Nottingham
- £30,000 - £42,500 a year
- Full-time
- Continuous improvement
- In-person
Quick apply
3d
IT Service Integration Lead
NHS Supply Chain —Nottingham
- £71,193 - £83,757 a year
- Hybrid work
- Continuous improvement
- Leadership
- Employee assistance programme
- Life insurance
14d
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Leadership
- Communication skills
Service Delivery Manager
Mitel —Nottingham
- Full-time
- Customer service
- Presentation skills
- Continuous improvement
Server and Storage Manager
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £66,582 - £77,368 a year
- Full-time
4d
IT Project Manager - Digital
Boots —Nottingham
- Full-time
- Employee assistance programme
- Employee discount
Manager, Service Operations
Thrive —Mansfield
- Full-time
- Hybrid work
- Team management
- Training & development
- Leadership
Quick apply
1d
IT Project Manager
Boots —Nottingham
- Full-time
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
IT Site Manager
Steris —Derby
- Full-time
- Management
- Bachelor's degree
- Travel
Problem Manager
Microlise —Nottingham
- From £40,000 a year
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
3d
Technical Support Team Leader
Mid-Devon District Council —Phoenix
- £31,537 - £34,434 a year
- Full-time
- Supervising experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
8d
Technical Lead - Device Management
Managed Services —Nottingham
- Full-time
- Analysis skills
- Mentoring
- Scripting
- Free parking
Quick apply
11d
Senior End User Device Engineer
Sherwood Forest Hospitals NHS Foundation Trust —Ilkeston
- £39,959 - £48,117 a year
- Full-time
- Team management
8d

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ICT Service Delivery Manager

Civic Recruitment Limited
Loughborough

Quick apply

Job details

Full-time | Fixed term contract
£29.40 an hour

Qualifications

ITIL Certification
IT service management
IT support
IT strategy alignment
Project progress tracking
Progress tracking

Full job description

17 months contract with a local authority

Rate: £29.40 per hour Umbrella

Summary

The ICT Service Delivery Manager is tasked with leading the operational delivery of ICT services for a local authority on a 17-month contract. This role is crucial in ensuring that systems, infrastructure, support services, and technology solutions align with organizational needs, providing a high-quality, customer-focused experience. The position offers a rate of £29.40 per hour under an umbrella arrangement.

Responsibilities

Lead the operational delivery of ICT services, ensuring high levels of system availability, performance, reliability, and customer satisfaction.
Monitor and manage service performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Ensure the effective operation and continuous improvement of ICT Service Desk, Information Governance, Security, Infrastructure, and support services.
Drive a customer-focused culture across ICT services and support functions.
Manage and deliver ICT projects and programmes within agreed timescales, budgets, and quality standards.
Support the implementation of corporate strategies, service plans, digital transformation initiatives, and technology improvements.
Contribute to business transformation projects by ensuring ICT solutions effectively support organisational objectives.
Monitor project progress, identify risks, and implement corrective actions where necessary.

Requirements:

Significant experience managing ICT service delivery or ICT operations within a complex organisation.
Demonstrable experience leading customer-focused ICT services and support functions.
Degree-level qualification in ICT, Information Systems, Computer Science, Business Technology, or a related discipline, or equivalent relevant experience.
ITIL Foundation (v3 or v4) qualification or higher.
Evidence of ongoing Continuing Professional Development (CPD) relevant to ICT, digital services, cyber security, or public sector transformation.

Additional Information

Working hours: 37 hours per week
Location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom
Work pattern: 2 days remote, 3 days in the office
Payment schedule: Bi-weekly
Application deadline: 28th August 2026, apply ASAP.

The ICT Service Delivery Manager is responsible for leading the effective operational delivery of ICT services, ensuring systems, infrastructure, support services, and technology solutions meet organisational needs and provide a high-quality, customer-focused experience.

Quick apply

Refine Your Search

information technology managers jobs in whatton, ntt

ICT Service Delivery Manager

IT Manager

IT Support Operations Manager

IT Service Integration Lead

IT Support Manager

Service Delivery Manager

Server and Storage Manager

IT Project Manager - Digital

Manager, Service Operations

IT Project Manager

IT Site Manager

Problem Manager

Technical Support Team Leader

Technical Lead - Device Management

Senior End User Device Engineer

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17 months contract with a local authority

Rate: £29.40 per hour Umbrella

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