Customer experience specialist Work, Jobs in Whickham, Twr (with Salaries)

Client Experience and Sales Specialist
Therapie Clinic —Newcastle upon Tyne
- £12.85 - £14.50 an hour
- Sales
- Customer service
- Analysis skills
- Paid training
- Annual leave
Client Experience Host
The Watches of Switzerland Group —Newcastle upon Tyne
- Part-time
- Hospitality
- Sales
- Organisational skills
- Employee assistance programme
Technical Admin Assistant
Origin —Newcastle upon Tyne
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Work from home
- Sick pay
Quick apply
3d
Sales - Sales Advisor - UK
New Look —Metrocentre
- Part-time
- Microsoft Word
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Gateshead
- Temporary
- Customer service
Customer Services Specialist
Nuby UK —Birtley
- £23,000 - £25,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Store discount
Quick apply
Technical Support Specialist
Eque2 —Newcastle upon Tyne
- Hybrid work
- Customer service
- SQL
- Travel
Customer Support Specialist
ExpenseIn —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
20h
Sales Advisor
Bodypower Sports plc Fitness Superstore —Gateshead
- £12.75 an hour
- Part-time
- Sales
- Customer service
- Driving
- Free parking
- Employee discount
Quick apply
Student Records Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- English
- Annual leave
- Employee assistance programme
11d
Facilities Team Member
The Glasshouse International Centre for Music —Gateshead
- Part-time
- Customer service
- Communication skills
- Time management
- Annual leave
4d
Arrears Executive
Tandem Bank —Durham
- Up to £29,000 a year
- Customer service
- Financial services
- Annual leave
- Employee discount
Quick apply
9d
Customer Service Expert - Gateshead onsite (Government Contract)
Teleperformance —Gateshead
- £24,784.50 a year
- Full-time
- Customer service
- Contracts
- Typing
- Employee discount
- Referral programme
Data Centre and Connectivity Technician
Newcastle Building Society —Newcastle upon Tyne
- £33,709 - £43,783 a year
- Full-time
- Analysis skills
- Continuous improvement
- Computer networking
14d
Associate Product Usage Analyst (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Analysis skills
- Annual leave
- Flexitime
Quick apply
Apprentice Operational Support Officer (Band 6/AO)
Health and Safety Executive —Newcastle upon Tyne
- £28,499 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- IT
11d
Project Support Officer
North Tyneside Council —North Tyneside
- £26,253 - £27,254 a year
- Full-time
- Customer service
- Contracts
- IT
3d
Property Sales Consultant
iamproperty & iamsold —Newcastle upon Tyne
- £28,000 a year
- Full-time
- Sales
- Computer literacy
- Organisational skills
- Annual leave
Quick apply
Casual Library Officer
Tyne Coast College —South Shields
- £13.21 an hour
- Part-time
- Customer service
- Travel
- Communication skills
Product Specialist - Theory Test Content
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £35,663 a year
- Part-time
- Hybrid work
- Microsoft Excel
- English
- Presentation skills
- Annual leave
- Employee assistance programme
10d

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customer experience specialist jobs near whickham, twr

Client Experience and Sales Specialist

Therapie Clinic -
Newcastle upon Tyne

Apply Now

Job details

£12.85 - £14.50 an hour

Benefits

Paid training
Annual leave
Employee discount

Qualifications

Sales
Customer service
Analysis skills
Communication skills

Full job description

About the Role

Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are delighted to be hiring for a Client Experience and Sales Specialist in our Newcastle, Eldon Square Clinic. In this very exciting new role at Thérapie Clinic, you will be responsible for ensuring an exceptional client journey by supporting client satisfaction, revenue goals and salesperformance.

We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits, which are listed at the end of the job specification!

Key Responsibilities

Client Satisfaction

Deliver outstanding client service from first contact to follow-up
Proactively manage online reviews and resolve complaints efficiently

Revenue Growth

Maximise clinic efficiency through smart diary and booking management
Manage stock accurately, including AWI deductions

Sales Performance

Drive and convert consultations with strong upselling and cross-selling
Meet KPIs for consultation success, walk-in conversions, and average spend
Ensure a seamless check-in/out journey for every client

AWI Performance & Growth

Promote skin consultations and identify upsell opportunities via forms
Track AWI stock, ensure clinical room standards, and handle client retention calls

Qualifications and Skills

Qualified Beauty Therapist
Proven experience in client experience management, customer service, or a similar role.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to manage multiple tasks and priorities in a fast-paced environment.

INDHP

Over to the best part, the Perks!

Uncapped Earnings
With our uncapped commission structure, the sky's the limit!
Treat Yourself
Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.
Share the Love
Avail spouse and family discounts, spreading the joy of Thérapie.
Sisterly Love
10% off Thérapie Fertility & Optilase treatments – because family helps family.
Thérapie Fertility
We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.
Optilase Eye Clinic
We offer free laser eye surgery to all team members after they have been with us for 2 years.
Skin Royalty
Discounts on leading skin brands & treatments (Murad, Skin Theory).
Career Pathways
Embark on a journey of career progression & management training – we believe in promoting from within!
Knowledge Oasis
Immerse yourself in a full week of paid training in our academy, where knowledge is power.
Big Birthday Bash Leave
Enjoy an extra day off on your landmark birthdays to celebrate in style!
Longevity Bonus
Earn extra annual leave days after 2 years of dedicated service.
Employee Assistance Scheme
Access confidential support services for personal and professional well-being.

Application Process

STEP 1

Explore Opportunities: Start by finding the role that excites you.

STEP 2

Submit Your Application: Apply by uploading your CV.

STEP 3

Application Review: Our Talent Acquisition Partners will carefully review your application.

STEP 4

Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.

STEP 5

Interview Stage: Complete the interview process with our team.

STEP 6

Offer & Onboarding: If successful, you'll receive your offer along with onboarding details.

STEP 7

Begin Your Journey: Attend our state-of-the-art training facility to kickstart your career with us.

Apply Now

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customer experience specialist jobs in whickham, twr

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Explore jobs in more locations

About the Role

Key Responsibilities

Qualifications and Skills

Over to the best part, the Perks!

Uncapped Earnings

Treat Yourself

Share the Love

Sisterly Love

Thérapie Fertility

Optilase Eye Clinic

Skin Royalty

Career Pathways

Knowledge Oasis

Big Birthday Bash Leave

Longevity Bonus

Employee Assistance Scheme

Application Process