Market leader Work, Jobs in Whitchurch, Bst (with Salaries)

Customer Service Advisor
Roper Rhodes —Bath
- £30,133.08 a year
- Full-time
- Bilingual
- Customer service
- English
- Health & wellbeing programme
- Employee assistance programme
Quick apply
12d
Assistant General Manager
Nisbets —Bristol
- Full-time
- Management
- Organisational skills
- Leadership
9d
Delegate Sales & Marketing Communications Executive
Fortem Expo —Bristol
- £26,500 - £28,000 a year
- Full-time
- Marketing
- In-person
- Leadership
- Gym membership
Quick apply
Talent Acquisition Partner
Sanderson —Bristol
- Full-time
Quick apply
Business Development Manager (Maritime)
CGI —Chippenham
- Full-time
- Sales
- Business development
- Presentation skills
Quick apply
Head of Global Sales
Great Walls Global Trading Ltd —Newport
- £100,234.46 - £140,706.09 a year
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
Director of Development and Regeneration
Walsall Housing Group —Street
- £120,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
5d
Short-term Temporary Team Member
NEXT —Bristol
- £8.28 - £14.53 an hour
- Part-time
- Employee discount
6d
Project Manager (Medical Support Services)
Leidos —Bristol
- £44,700 - £57,300 a year
- Full-time
- Management
- Project management
- Organisational skills
- Annual leave
- Work from home
Regional Manager
BidvestNoonan —Bristol
- Full-time
- Travel
- Contracts
- Leadership
Quick apply
12h
Junior Buyer
Nisbets —Bristol
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Work from home
10d
Assistant Project Manager (12-Month Secondment)
EDF Energy —Bristol
- From £50,000 a year
- Hybrid work
- Microsoft Excel
- English
- Project management
- Work from home
4d
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Senior Analytical Services Scientist
eXmoor Pharma Concepts Ltd. —Patchway
- £39,000 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Relocation assistance
Quick apply
10d
Maintenance Operative
Collegiate AC Ltd —Bristol
- £27,000 an hour
- Weekend availability
- Carpentry
- Maintenance
- English
Quick apply
3d
Senior Project Manager
Equans —Bristol
- Full-time
- Annual leave
- Employee assistance programme
Sales Development Representative
Hybrid News Limited —Bristol
- Full-time
- Sales
- Business development
- Communication skills
Quick apply
Service Advisor
Nisbets —Bristol
- £26,388 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Work from home
- Employee assistance programme
Universal Banker
HSBC Global Services Limited —Bristol
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
5d
Paint Sprayer
Rotork —Bath
- Full-time
Quick apply
13d

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Customer Service Advisor

Roper Rhodes
Bath

Quick apply

Job details

Permanent | Full-time
£30,133.08 a year
12 days ago

Benefits

Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Company events
Employee assistance programme
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Bilingual
Customer service
English
Data entry
Phone etiquette

Full job description

Job Summary
Roper Rhodes are a supplier of bathroom products with an excellent reputation of over 40 years. We are leaders in the bathroom furniture market with a share of around 33% of the total UK market. The company employs circa 250 people across our Bath office/Bristol warehouse. Our customers include major national retailers, national/regional builder’s merchants and a nationwide network of independent bathroom retailers. Products are manufactured to our own in-house designs from sources all over the world.

We have an exciting new opportunity to join our busy and friendly customer service team in our stylish Bath offices.

We are looking for someone who enjoys a busy environment, working as part of a team, prides themselves on providing good customer service and has excellent attention to detail.

Responsibilities

To deliver excellent service in all interactions with our customers.

To ensure that all communications, verbal or written, are clear and appropriate.

Through an effective telephone manner you will:

· Take orders from Customers over the telephone.

· Assist Customers with queries.

· Provide first-line technical advice.

Using our internal IT systems you will:

· Process orders.

· Answer queries and provide status updates.

· Organise and process product returns.

Maintain internal record keeping processes which link to tasks and activities.

Perform general administration tasks.

Learn to apply all Customer service processes and internal procedures.

Liaise with customers and couriers on the phone, email and through system interaction.

Perform any other reasonable task as requested by management.

KPIs

Incoming call-answering targets to be maintained.

Order accuracy targets to be maintained.

All pricing to be accurately processed.

Skills & Qualifications

Customer Service professional.

Confident and efficient telephone skills.

Energetic and positive approach.

Committed and loyal.

Team player.

Looking for a role where they make a real difference.

Behaviours & Competencies

Professional

· Demonstrating a professional approach to work.

· By being punctual for work and appointments.

· Being prepared and organised for all meetings and training sessions.

· Being appropriately presented in a professional environment .

· Using appropriate professional language – both verbal and written.

Team Work

· Being an active member of the team in order to achieve the shared objectives.

· Completing work on time and according to deadlines.

· Being helpful and supportive to other members of the team.

· Building effective relationships with other departments.

· Demonstrating an understanding of the goals and objectives of the greater team.

Organised

· Able to organise own workload and prioritize appropriately.

· Can demonstrate initiative and the ability to work unsupervised.

· Can maintain composure under pressure.

Learning

· Consistently demonstrate a desire to learn and achieve personal objectives.

· Identify areas of personal development and seek help to improve.

· Successfully acquire new knowledge and apply this practically.

Communication

· To be able to communicate clearly and effectively both verbally and in writing.

· Demonstrate listening skills with customers and colleagues.

Adaptable

· Be flexible and open to new tasks and requests.

Customer Service

· Demonstrate an understanding of the Customer service values of Roper Rhodes.

Deliver the required standards of service in all interactions with Customers.

Hours of work

39 hours per week

Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm (plus one additional day a week you will finish at 5pm by prior arrangement with your Manager)

Salary & Benefits

· 25 days holiday per year rising with length of service

· Option to purchase up to 5 more

· Annual bonus up to £1000 per year payable in Jan.

· Pension: 1% employee contribution 7% employer contribution

· X4 life assurance

· Employee Assistance programme

· Private GP service

· Cycle and tech schemes

· Employee product discount

· Paid volunteer time

· On-site parking

· Discounted electric car charging

Job Types: Full-time, Permanent

Pay: £30,133.08 per year

Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Application question(s):

Are you able to reliably commute to Bath, BA1 3JF

Language:

English (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

market leader jobs in whitchurch, bst

Customer Service Advisor

Assistant General Manager

Delegate Sales & Marketing Communications Executive

Talent Acquisition Partner

Business Development Manager (Maritime)

Head of Global Sales

Director of Development and Regeneration

Short-term Temporary Team Member

Project Manager (Medical Support Services)

Regional Manager

Junior Buyer

Assistant Project Manager (12-Month Secondment)

Manager of Dedicated Implementations - EMEA

Senior Analytical Services Scientist

Maintenance Operative

Senior Project Manager

Sales Development Representative

Service Advisor

Universal Banker

Paint Sprayer

I want to receive the latest job alerts for market leader in whitchurch, bst

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