Business support specialist Work, Jobs in Whitefield, Gtm (with Salaries)

Development and Skills Coordinator
Emmaus Bolton —Bolton
- £26,500 - £28,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
6d
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Business Support Manager
Quest Legal Advocates Ltd —Salford
- £30,000 - £32,000 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
Quick apply
10h
Planner/Scheduler
Bid Group ltd —Bolton
- From £12.75 an hour
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Cruise Sales Specialist
Jobflex —Prestwich
- From £30,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
Quick apply
11h
CRM Functional Lead
mydentist —Radcliffe
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
High Risk Recoveries Agent
Clear Business —Sale
- £25,870 - £33,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Quick apply
Executive Assistant & Business Support Specialist
WHL Group —Manchester
- From £24,420 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Operations Manager
Outerform Fabrications LTD —Bolton
- £50,000 - £60,000 a year
- Full-time
- Management
- ERP systems
- Continuous improvement
Quick apply
Account Manager
Crown Oil —Bury
- Customer service
- Communication skills
Quick apply
11d
Live Chat Specialist
Street Group —Manchester
- £25,500 - £27,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
Customer Assistant
Lidl —Manchester
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
18h
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
8d
Commercial Manager
Northridge Care Group —Preston
- Up to £60,000 a year
- Full-time
- Business development
- Analysis skills
- In-person
- Free parking
- Annual leave
Quick apply
Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
5h
Sales Assistant
Topps Tiles —Bury
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
- No experience needed
- Employee discount
14d
Talent Acquisition Specialist
Thwaites —Blackburn
- £37,000 a year
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
Service Technician
Volksmaster Ltd —Bury
- £32,000 - £38,000 a year
- Full-time
- Schematics
- Maintenance
- Construction
Quick apply
Head of New Business Mobilisation
Absolute Taste —Manchester
- Weekend availability
- Hospitality
- Project management
- Presentation skills
Quick apply
Tech Onboarding & Support Specialist
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Organisational skills
3d

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Development and Skills Coordinator

Emmaus Bolton
Bolton

Quick apply

Job details

Full-time
£26,500 - £28,000 a year
6 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
On-site parking

Qualifications

GCSE
First aid
Communication skills

Full job description

The key task for this role is to manage a caseload of up to 22 companions and to ensure that new companions receive the information and support they need to help them settle quickly and easily into our community and actively contribute to Emmaus Bolton Social Enterprise.

The development and skills co-ordinator role is central to the Emmaus Bolton team and close effective teamwork is essential.

The development and skills co-ordinator will undertake direct support work with Companions, developing personal support and development plans to help achievement of their personal goals and ambitions.

Ensuring compliance with Bolton Emmaus ethos, strategic aims, organisational objectives, policies and procedures is essential to the success of this role.

Principal accountabilities

1. Companions:

a. Assist the Community Manager with administration of the companion referral process.

b. Manage a caseload of up to 22 companions to reach their potential through both practical and emotional support, acknowledging they may be struggling with addictions, mental health and wider health and wellbeing issues.

c. Tailor plans to meet individual needs – setting goals, assigning actions and taking a holistic view of each person and their aspirations.

d. Facilitate and encourage in-house and external training and development for companions.

e. Guide induction and exit processes for companions – to ensure that they understand the core principles of the offer at Emmaus with a view to move onto long term, sustainable accommodation.

f. Support companions in making and attending appointments (e.g. health, legal, housing, training, benefit-related).

g. Assist with incident response, including responding to risk, e.g. anti-social behaviour, mental health concerns etc.

h. Liaise with external providers to ensure that specialist advice and guidance is sought where needed.

2. Operational:

a. Use Inform (CRM) to maintain accurate records in line with internal policy and with consideration for GDPR principles.

b. Assist in the effective running of the community.

c. In the absence of the Community Manager provide companion updates at the weekly staff meetings.

d. Ensure activities meet and integrate with organisational requirements for quality management, health and safety, legislation, best practice standards, policies and general duty of care and professional boundaries

3. Staff and Volunteers:

a. Be flexible and willing to carry out any reasonable duties needed to assist the community and business operations, including assisting in business operations, holiday/sickness cover and on-call duties, participation in team meetings, attending 1:1’s and appraisals

b. Assist with the effective implementation and ongoing compliance with Emmaus Bolton’s policies and procedures.

4. General Requirements

a. Act as a representative of Emmaus Bolton and maintaining a positive the Community reputation.

b. Act in accordance with Emmaus Boltons ethos on reuse and environmental policy.

c. Adopt a flexible approach to occasionally undertake tasks requested by the management team.

d. A willingness to work flexible hours when needed.

Person Specification

Essential Experience

Recent proven experience supporting vulnerable adults with varying complex needs (which may include drug, alcohol or other addiction; mental health issues) to achieve their goals, using a person-centred approach.

Ability to deliver effective support sessions and deal effectively with challenging behaviours.

Knowledge of legislation and best practice standards relating to homelessness, housing and social inclusion and their application within the charity sector.

Experience of building strong interagency relationships.

Essential Skills and Knowledge

Excellent communication skills, including written, verbal and listening skills.

Willingness to work flexibly within a team environment.

Conflict resolution and de-escalation knowledge, skills and competence.

Experience to include some/all of the following - counselling, support work, social work, healthcare, mental health, housing.

Evidence of Continuing Professional Development, e.g., drug and alcohol awareness, safeguarding, health and safety, first aid, managing challenging behaviour.

Information technology skills to include word, excel, email and use of websites.

Personal Attributes

Proven experience of effective team working.

Commitment to attending training and progressing personal development opportunities.

Experience of maintaining professional boundaries and confidentiality

Can demonstrate ability to identify and manage own priorities and conflicting schedule demands

Flexible and adaptable to meet the ongoing need of the community and business.

Enthusiastic, with the ability to recognise, respond and adapt to change

Strong emotional resilience and able to identify when external support is needed for self and others

Pay: £26,500.00-£28,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Free parking
On-site parking

Application question(s):

Do you have recent experience supporting vulnerable adults?
Do you have experience or understanding of supporting people with complex needs eg neurodiverity?

Work Location: In person

Quick apply

Refine Your Search

business support specialist jobs in whitefield, gtm

Development and Skills Coordinator

Customer Support Specialist

Business Support Manager

Planner/Scheduler

Cruise Sales Specialist

CRM Functional Lead

High Risk Recoveries Agent

Executive Assistant & Business Support Specialist

Operations Manager

Account Manager

Live Chat Specialist

Customer Assistant

Customer Support – Technical Support Specialist

Commercial Manager

Helpdesk Team Leader

Sales Assistant

Talent Acquisition Specialist

Service Technician

Head of New Business Mobilisation

Tech Onboarding & Support Specialist

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