Hotel receptionist Work, Jobs in Whiteley, Ham (with Salaries)

Hotel Receptionist
Southampton Harbour Hotel —Southampton
- Weekend availability
- Customer service
- Hotel
- Organisational skills
Quick apply
7d
Night Porter/Receptionist
Grand Hotel Excelsior UK —Southampton
- £13.00 - £13.50 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
Quick apply
1d
Receptionist / Bartender (Crew Member) - MOXY Southampton
Hotel Co 51 —Southampton
- £13.62 an hour
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
Night Reception Team Member - Part Time
Travelodge —Eastleigh
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
14d
Casual Receptionist
Doubletree by Hilton Southampton —Southampton
- Part-time
- Bar
- Hotel
- IT
- Free parking
- Employee assistance programme
Quick apply
1d
Hotel Night Receptionist - Part Time
Royal Maritime Hotel —Portsmouth
- £12.88 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
7d
Receptionist
Marwell Hotel —Winchester
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Receptionist Team Member
Warner Leisure Hotels —Hayling West
- £8.00 - £12.71 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
6d
Receptionist
Connaught Care Limited —Bedhampton
- £15.50 an hour
- Hotel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Guest Service Assistant (Casual)
Holiday Inn Express Portsmouth —Portsmouth
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Free parking
- Employee discount
Quick apply
14d
Hotel Receptionist
Elizabeth Hotel —Southampton
- £12.71 - £13.21 an hour
- Part-time
- Hospitality
- Hotel
- IT
Quick apply
Reception Team Member - Part Time
Travelodge —Lyndhurst
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
6d
Hotel Concierge
Southampton Harbour Hotel —Southampton
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
14d
Reception Team Member
Premier Inn —Sandown
- Up to £13.06 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
Hotel Receptionist
AccorHotel —Liphook
- £10.85 - £13.00 an hour
- Customer service
- Hotel
- IT
- Free parking
- Annual leave
Quick apply
1d
Receptionist
Norton Park Hotel, Spa & Manor House —Winchester
- £12.71 - £13.23 an hour
- Bar
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
10d
Casual Night Receptionist
Doubletree by Hilton Southampton —Southampton
- £13.21 an hour
- Full-time
- Bar
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Quick apply
13d
Night Auditor
Leonardo Royal Hotel Southampton Grand Harbour —Southampton
- Night shift
- Hotel
- Referral programme
Quick apply
Full Time Receptionist - Forest Lodge Hotel
New Forest Collection —Lyndhurst
- Up to £26,346.80 a year
- Weekend availability
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Front Office Manager
Doubletree by Hilton Southampton —Southampton
- Full-time
- Bar
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Quick apply
5d

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Hotel Receptionist

Southampton Harbour Hotel -
Southampton

Quick apply

Job details

Full-time
7 days ago

Qualifications

Customer service
Organisational skills
Front desk
IT
Communication skills
Hotel experience

Full job description

Introducing lifestyle luxury to the marina and city, Southampton Harbour Hotel & Spa has transformed Ocean Village with its striking super-yacht inspired design.
Featuring stunning contemporary interiors, alongside the group’s award-winning restaurant and spa brands and the city’s most exciting rooftop destination bar, the hotel’s unique design reflects Southampton’s thriving marine culture and offers a gateway to the beautiful Solent.
On the ground floor, The Jetty restaurant, already an award-winning concept drifts out onto an extensive outdoor terrace, featuring luxury relaxation pods to take in the marina views. A further large open plan lounge provides the perfect setting for informal drinks and dining.
The top floor features ‘HarBAR on 6th’, a spectacular rooftop destination bar, kitchen and club, with outdoor fire pits and a wood fired pizza oven. Head here for great cocktails, relaxed dining and the most stunning sunset views.
The hotel features Southampton’s most impressive events space – perfect for weddings and events with the capacity for up to 250 guests.

As a Hotel Receptionist at Harbour Hotel Southampton, you will be the first point of contact for our guests, delivering exceptional 5-star customer service from arrival through to departure. You will play a key role in creating memorable guest experiences by providing a warm welcome, anticipating guest needs, and ensuring every interaction reflects the luxury standards of the hotel.

Key Responsibilities

Welcome guests professionally and efficiently, ensuring a seamless check-in and check-out experience.
Provide exceptional 5-star customer service, exceeding guest expectations at every opportunity.
Handle reservations, room allocations, and guest requests accurately using the hotel management system.
Respond promptly and professionally to guest enquiries, complaints, and special requests.
Maintain detailed knowledge of hotel facilities, local attractions, dining options, and events to assist guests effectively.
Coordinate with housekeeping, maintenance, food & beverage, and other departments to ensure guest satisfaction.
Process payments, invoices, and cash handling procedures in accordance with company policies.
Answer telephone calls and email enquiries in a professional and courteous manner.
Uphold confidentiality and data protection standards at all times.
Ensure the reception area remains clean, organised, and representative of a luxury hospitality environment.

5-Star Service Standards

Demonstrate exceptional attention to detail and a genuine passion for hospitality.
Anticipate guest needs before they arise and proactively offer assistance.
Maintain a polished and professional appearance in line with hotel standards.
Deliver personalised service to create memorable guest experiences.
Consistently represent the Harbour Hotels brand values and commitment to excellence.

Skills & Experience

Previous experience in a hotel reception, front office, or customer service role is preferred.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to multitask in a fast-paced environment.
Professional, friendly, and approachable manner.
Competent IT skills and experience using hotel reservation systems 'Opera'.
Flexible approach to working shifts, including evenings, weekends, and bank holidays.
Strong problem-solving abilities and attention to detail.

What We Look For

We are seeking individuals who are passionate about delivering outstanding guest experiences and who understand the importance of luxury hospitality. The ideal candidate will be confident, enthusiastic, and committed to maintaining the highest standards expected within a 5-star hotel environment.

INDFOH

Quick apply

Refine Your Search

hotel receptionist jobs in whiteley, ham

Hotel Receptionist

Night Porter/Receptionist

Receptionist / Bartender (Crew Member) - MOXY Southampton

Night Reception Team Member - Part Time

Casual Receptionist

Hotel Night Receptionist - Part Time

Receptionist

Receptionist Team Member

Receptionist

Guest Service Assistant (Casual)

Hotel Receptionist

Reception Team Member - Part Time

Hotel Concierge

Reception Team Member

Hotel Receptionist

Receptionist

Casual Night Receptionist

Night Auditor

Full Time Receptionist - Forest Lodge Hotel

Front Office Manager

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