Customer care team leader Work, Jobs in Whitton, Gtl (with Salaries)

Team Leader (Swim Centre, Café & Administration)
First Swim —Twickenham
- £30,000 - £31,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Team Leader/Supervisor
The Fox —Twickenham
- From £13.50 an hour
- Part-time
- Serving
- Hospitality
- Culinary experience
- Employee discount
Quick apply
Service Desk Team Leader
Invincible Drain Care Ltd —Sunbury
- £34,000 - £37,500 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
9d
Customer Engagement Lead
RHP —Teddington
- £38,062 a year
- Full-time
- Project management
- IT
- Communication skills
- Annual leave
5d
Customer Experience Lead
Parker Car Service —Feltham
- £38,000 - £42,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
5d
LEAD BRAND AMBASSADOR & RETAIL TEAM LEADER
SJ9 Events —London
- £3,750 - £5,750 a month
- Weekend availability
- Microsoft Excel
- Sales
- Hair styling
Quick apply
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
Team and Customer Experience Manager
House of CB —London
- £15.75 - £20.19 an hour
- Part-time
- Customer service
- Bachelor's degree
- In-person
- Employee discount
Quick apply
14d
Store Lead
AkzoNobel —London
- £24,420.00 - £49,831.97 a year
- Sales
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Service Team Manager
B&Q —London
- £36,500 - £41,500 a year
- Part-time
- Driving
- Annual leave
- Employee assistance programme
UK Team Leader (Chain 2 & 3)
Mountain Warehouse —Richmond upon Thames
- £13.77 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Team Leader
Leyland SDM —Acton
- £14.09 an hour
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
Canvassing Team Manager – Milk & More- Residential
Milk & More —Hanworth
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Restaurant Team Leader
Eat Right Group —London
- £12.21 - £16.03 an hour
- Part-time
- Hospitality
- Culinary experience
- Cooking
Quick apply
1d
Fundraising Operations Lead
Scope —London
- £50,133 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Work from home
- Employee discount
13d
Customer Resolutions Team Manager
ArvatoConnect —Datchet
- £34,696 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Financial services
1d
Founding Customer Experience Lead
Odin —London
- £75,000 - £102,000 a year
- Full-time
- Remote
- AI
- Annual leave
- Sick pay
Lead Nightshift Manager
Sainsbury's —London
- From £40,000 a year
- Night shift
- Management
- Leadership
- Employee discount
Sales & Service Team Manager
B&Q —Feltham
- £30,000 - £33,000 a year
- Part-time
- Sales
- Driving
- Annual leave
- Employee assistance programme
8d
Lead Beauty Sales Advisor
Precision —London
- £3,750 - £4,750 a month
- Temporary
- Bilingual
- Sales
- Social media management
Quick apply
13d

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customer care team leader jobs near whitton, gtl

Team Leader (Swim Centre, Café & Administration)

First Swim
Twickenham

Quick apply

Job details

Full-time
£30,000 - £31,000 a year

Qualifications

Hospitality
Management
Customer service
Supervising experience
Leadership
Teaching

Full job description

Team Leader (Swim Centre, Café & Administration)

Locations: TW1 (Twickenham) & W4 (Chiswick)
Full-time: 40 hours per week (including weekends)

We are looking for a proactive, hands-on Team Leader to support the smooth running of our busy swim centres and café operations across Twickenham and Chiswick.

This is a varied role combining front-of-house leadership, customer service, administration, and operational support.

You will play a key role in maintaining high standards across both sites, ensuring an excellent customer experience, consistent operations, and the smooth day-to-day running of the centres.

There is also the opportunity to develop into swim teaching duties if qualified or interested.

About Us

We are dedicated baby, toddler, and children’s swim centres in Twickenham and Chiswick.

Our focus is on creating a safe, supportive, and enjoyable environment where children can build confidence in the water and families feel at ease. Alongside our swim programmes, we operate on-site cafés providing a members-only space to relax.

We pride ourselves on delivering high-quality lessons, excellent customer service, and a warm, family-friendly environment.

Key ResponsibilitiesLeadership & Customer Service

Lead, support, and motivate the Front of House team
Deliver excellent customer service across café and swim centre environments
Provide operational cover in the absence of the Operations Manager
Coach and train team members to maintain high standards
Handle escalated customer enquiries and resolve issues professionally
Ensure consistent service delivery across both TW1 and W4 sites

Operations & Facilities

Oversee daily handovers and ensure key tasks are completed
Maintain cleanliness, safety, and presentation standards
Support stock control, ordering, and waste reduction
Ensure full compliance with health & safety and PSOP procedures
Support poolside operations when required

Administration & Systems

Manage customer bookings, amendments, cancellations, and payments
Maintain accurate records across booking and scheduling systems
Support general administrative tasks across both sites
Monitor and update operational logs and reporting as required
Assist with communication between teams and management
Ensure systems and processes are followed consistently across locations

Swim Teaching (Desirable)

Swim teaching experience or qualifications are beneficial but not essential
Opportunity to deliver swim teaching sessions (minimum 1 shift per week if qualified)
Full training can be provided for suitable candidates
Support lesson delivery and provide cover where needed

About You

We’re looking for someone who:

Enjoys working with people and delivering excellent customer experiences
Has experience leading or supervising a team
Is confident managing both people and administrative tasks
Is organised, reliable, and detail-focused
Stays calm and professional in a busy environment
Takes ownership and works independently when needed
Leads by example with a hands-on approach
Is flexible and responsive to business needs
Has an interest in swim teaching or learning new skills (desirable)

What We Offer

£30,000 – £31,000 salary
Additional pay available for swim teaching shifts and qualifications
Supportive, friendly, family-run working environment
Varied role across operations, café, admin, and swim centre support
Opportunity for training and progression
Real impact on customer experience and site performance
On-site café with drinks and snacks available

If this sounds like you, we look forward to hearing from you!

Job Type: Full-time

Pay: £30,000.00-£31,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care team leader jobs in whitton, gtl

Team Leader (Swim Centre, Café & Administration)

Team Leader/Supervisor

Service Desk Team Leader

Customer Engagement Lead

Customer Experience Lead

LEAD BRAND AMBASSADOR & RETAIL TEAM LEADER

Customer Support Team Lead

Team and Customer Experience Manager

Store Lead

Service Team Manager

UK Team Leader (Chain 2 & 3)

Team Leader

Canvassing Team Manager – Milk & More- Residential

Restaurant Team Leader

Fundraising Operations Lead

Customer Resolutions Team Manager

Founding Customer Experience Lead

Lead Nightshift Manager

Sales & Service Team Manager

Lead Beauty Sales Advisor

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