software development specialist Work, Jobs in wigan, gtm (with Salaries)

Customer Success & Sales Support Coordinator
Urban Ice Tribe —Wigan
- £32,000 - £39,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
Quick apply
1d
CAD Designer
Car & Commercial Solutions Ltd —St Helens
- £35,000 a year
- Full-time
- AutoCAD
- CAD
- Assembly
Quick apply
Specialist Development Software Engineer – Teamcenter Unified
BAE Systems —Warton
- From £49,400 a year
- Hybrid work
- Windows
- Linux
Onboarding Specialist
Street Group —Manchester
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
Biomedical 3D Design Engineer
Manchester University NHS Foundation Trust —Manchester
- £49,387 - £56,515 a year
- Full-time
- University
- Organisational skills
- AI
Software Engineering Specialist
BT —Manchester
- Full-time
- Java
- SQL
- C++
Software Engineering Specialist
BT Group —Manchester
- Full-time
- C++
- Agile
- Python
- Annual leave
- Employee discount
Principal Technical Safety Engineer – Software Development
Risktec Solutions —Warrington
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Master's degree
Principal Software Engineer
Northrop Grumman —Manchester
- £73,000 - £109,400 a year
- DevOps
- Java
- AWS
- Relocation assistance
Artworker - Direct to Film
ARCO Limited —Preston
- Hybrid work
- Analysis skills
- Communication skills
- Mechanical knowledge
- Employee assistance programme
- Employee discount
1d
Software Developer
TransUnion —Alderley Edge
- Full-time
- AWS
- Machine learning
- Employee stock purchase plan
- Annual leave
Factory International Fellowship 2026/2027
Factory International —Manchester
- Travel
- IT
Software Engineering Team Lead
Bruntwood —Manchester
- £70,000 - £75,000 a year
- Full-time
- APIs
- Agile
Earth Observation Specialist
Amentum —Risley
- Full-time
- Hybrid work
- Communication skills
- Python
- Employee assistance programme
- Flexible schedule
10d
Manchester - Junior Developer - Elevate Programme
Vantage Point —Manchester
- Full-time
- Hybrid work
- Java
- SQL
- JavaScript
Project Information Manager/Principal Specialist
KBR —Birchwood
- Full-time
- Computer Science
- Microsoft Office
- Bachelor's degree
5d
Desktop Support technician
Amentum —Risley
- Full-time
- SharePoint
- Linux
- Python
- Employee stock purchase plan
- Annual leave
5d
Organisational Development and Skills Specialist
The Growth Company —Manchester
- Up to £40,000 a year
- Full-time
- Project management
- No degree
- Organisational skills
Trainee Chartered Surveyor - Stockport
Construo —Stockport
- £20,000 - £30,000 a year
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
UX/Product Designer
Zellis —Manchester
- Human resources
- IT
- AI
- Annual leave

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Customer Success & Sales Support Coordinator

Urban Ice Tribe
Wigan

Quick apply

Job details

Full-time
£32,000 - £39,000 a year
1 day ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

CRM software
Sales support
Driving Licence
Customer service
Project coordination
English
Problem-solving
HVAC
Organisational skills
AI
Communication skills
Time management

Full job description

Why Join Urban Ice Tribe?

Urban Ice Tribe is one of the UK's leading suppliers of commercial and residential ice baths, chillers, filtration systems and wellness equipment.

We work with gyms, spas, wellness operators, professional sports teams and private clients across the UK and Europe.

As our business continues to grow, we are looking for a highly organised and proactive Customer Success & Sales Support Coordinator to become a key member of our team.

This role is ideal for someone who enjoys helping customers, solving problems, supporting sales activity and improving business processes.

The Role

You will act as a central point of contact between customers, sales, logistics, suppliers and engineers, ensuring enquiries and projects progress smoothly from initial enquiry through to successful completion.

The role combines customer service, quotation support, project coordination and administrative support within a fast-growing business.

Key Responsibilities

Customer Success

Manage customer enquiries via email and telephone.

Provide exceptional pre-sales and after-sales support.

Resolve customer issues wherever possible.

Ensure customers receive timely updates and clear communication.

Maintain excellent customer relationships.

Sales Support

Prepare and issue quotations.

Follow up customer enquiries and quotation requests.

Support the sales team with administration and customer communications.

Assist with order processing and documentation.

Maintain accurate CRM and customer records.

Technical Support Coordination

Log and manage support cases.

Gather information required by engineers and technical specialists.

Issue troubleshooting guides and customer documentation.

Coordinate service visits and support activities.

Monitor cases through to resolution.

Project & Administrative Support

Coordinate deliveries and installations.

Liaise with suppliers, couriers and subcontractors.

Support office administration and business operations.

Provide holiday cover for key administrative functions.

Continuous Improvement

Help document customer enquiries and solutions.

Contribute to internal knowledge bases and SOPs.

Identify opportunities to improve customer experience and efficiency.

Support the implementation of AI-assisted customer support tools.

About You

Essential

Excellent written and verbal communication skills.

Strong organisational and time management skills.

High attention to detail.

Ability to manage multiple priorities simultaneously.

Confident using business software and cloud-based systems.

Professional, proactive and positive attitude.

Strong problem-solving skills.

Desirable

Experience in customer success, customer service, sales support or project coordination.

Experience preparing quotations and processing orders.

Experience using CRM systems.

Experience within engineering, construction, HVAC, pools, wellness, manufacturing or technical products.

Interest in technology, automation and AI.

Salary & Benefits

£32,000 - £39,000 depending on experience.

Opportunity for progression as the business grows.

Training and development opportunities.

Friendly and supportive team environment.

Opportunity to play a key role within a growing and innovative company.

The Person We're Looking For

We're looking for somebody who doesn't simply answer questions—they take ownership, solve problems and help improve the way the business operates.

You'll enjoy working with customers, learning technical products and finding ways to make things run more smoothly for both customers and colleagues.

Pay: £32,000.00-£39,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Wigan, Greater Manchester: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please give an example of a time you improved a process, reduced workload, or solved a recurring problem in a previous role.

Experience:

Customer service: 5 years (required)

Language:

Fluent English (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

software development specialist jobs in wigan, gtm

Customer Success & Sales Support Coordinator

CAD Designer

Specialist Development Software Engineer – Teamcenter Unified

Onboarding Specialist

Biomedical 3D Design Engineer

Software Engineering Specialist

Software Engineering Specialist

Principal Technical Safety Engineer – Software Development

Principal Software Engineer

Artworker - Direct to Film

Software Developer

Factory International Fellowship 2026/2027

Software Engineering Team Lead

Earth Observation Specialist

Manchester - Junior Developer - Elevate Programme

Project Information Manager/Principal Specialist

Desktop Support technician

Organisational Development and Skills Specialist

Trainee Chartered Surveyor - Stockport

UX/Product Designer

I want to receive the latest job alerts for software development specialist in wigan, gtm

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