Customer experience verifications Work, Jobs in Willenhall, Wmd (with Salaries)

R & B Assistant
Walsall Council —Walsall
- £31,537 - £34,434 a year
- Full-time
- Computer literacy
- English
- Flexitime
Assistant Concierge - Bank Staff
Spring Housing Association —Birmingham
- £13.00 - £13.44 an hour
- Weekend availability
- Experience working with children
- Front desk
- Cleaning
- Annual leave
Quick apply
4d
DATA CAPTURE & USER SUPPORT OFFICER
ASTUTE APP —Birmingham
- £5 - £10 an hour
- Business development
- Recruiting
- Restaurant
Quick apply
IMI Accredited Vehicle Damage Assessor
Gemini Accident Repair Centres —Norton Canes
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Free parking
- Employee discount
Quick apply
Call Centre Operative
Corpay —Meriden
- Full-time
- Computer literacy
- Data entry
- Life insurance
Application Delivery Lead
TVS Supply Chain Solutions —Birmingham
- Full-time
- Hybrid work
- Travel
- Leadership
- SDLC
- Free parking
- Health & wellbeing programme
Quick apply
2d
Operations Specialist I-III (UK)
Airspace —Birmingham
- £36,000 - £65,000 a year
- Remote
Quick apply
11d
HR Advisor. Fixed term one-year contract.
Corpay —Walsall
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Production Assistant
Moonpig —Tamworth
- Weekend availability
- Continuous improvement
- Warehouse experience
- Employee discount
- Flexible schedule
4d
Dental Receptionist
Brandhall Dental —Oldbury
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
12d
Business Development Representative
SugarAI —Solihull
- Full-time
- Hybrid work
- CRM software
- Business development
- AI
- Employee discount
Quick apply
12d
FBA Warehouse Operator(Bilingual Chinese & English)
Jiufang E-commerce Logistics Inc —Birmingham
- £2,300 - £3,000 a month
- Full-time
- Data analysis skills
- English
- Warehouse experience
Quick apply
Event Executive
Legends Global (Europe) —Coventry
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Pub Manager
Anglo Taverns —Rugeley
- £25,420.00 - £75,565.82 a year
- Full-time
- Hospitality
- Inventory control
- Sales
- Employee discount
Quick apply
1d
Stores Operative (FTT)
Wabtec —Burton-On-Trent
- Overtime
- Computer literacy
- ERP systems
- Forklift
Quick apply
Quality Technician
ZF —Darlaston
- Up to £35,000 a year
- Continuous improvement
- Quality control
- Communication skills
Matchday Bar Person
Birmingham Moseley Rugby Ltd —Birmingham
- From £12.71 an hour
- Full-time
- Serving
- Hospitality
- Bar
Quick apply
10d
Auditor
CPM UK —Bridgnorth
- £19.50 an hour
- Part-time
- Travel
- Communication skills
- Time management
Quick apply
2d
Sales Specialist
Hitachi Rail —Stone
- Full-time
- Remote
- Business development
- Contracts
Service Pre‑Sales Technical Team Lead
Hitachi —Stone
- Full-time
- Remote
- Communication skills

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R & B Assistant

Walsall Council -
Walsall

Apply Now

Job details

Full-time
£31,537 - £34,434 a year

Benefits

Flexitime
Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
UK GDPR
English
Account escalation for debt management
Customer interaction

Full job description

Revenues & Benefits Assistant - Ref: EE07826
G6: £31,537 -£34,434 per annum

We currently have an exciting opportunity available within the Council Tax team, as a Revenues and Benefits Assistant.

You will ensure the delivery of efficient and effective local taxation administration and collection and support the delivery of an effective Revenue collection service covering Council Tax and Business Rates.

Key Responsibilities

To support the effective billing, collection, and recovery of Council Tax income by undertaking recovery action in accordance with legislation, council policy, and best practice
Maintain an up-to-date knowledge of Council Tax legislation, recovery processes, relevant case law, and Council policies and procedures.
Handle customer enquiries arising from recovery action via telephone, letter, and email, including negotiating and agreeing appropriate payment arrangements while maintaining a strong focus on customer service.
Review and manage cases returned from enforcement agents and determine the most appropriate next course of action.
Effectively prioritise and manage own workload to ensure service objectives, performance targets, and customer needs are met.
Supporting in debt collection in particular historic debt.
Support court proceedings and assist court officers.

Requirements

Experience of administering Council Tax accounts including billing, discounts, exemptions, instalment arrangements, and liability checks
Knowledge and experience in the recovery process and options available
Excellent customer service and negotiation skills with experience of handling inbound calls and the ability to manage difficult conversations professionally.
Ensure full compliance with GDPR, equalities, H&S and council procedures.
GCSE-level literacy, numeracy and IT ability.
Closing Date: 22nd September 2026
View: Job Description and Employee Specification
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.
At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice.

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits . Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

Living in Walsall

Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Walsall Council is committed to Safer Recruitment.

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.

Apply Now

Refine Your Search

customer experience verifications jobs in willenhall, wmd

R & B Assistant

Assistant Concierge - Bank Staff

DATA CAPTURE & USER SUPPORT OFFICER

IMI Accredited Vehicle Damage Assessor

Call Centre Operative

Application Delivery Lead

Operations Specialist I-III (UK)

HR Advisor. Fixed term one-year contract.

Production Assistant

Dental Receptionist

Business Development Representative

FBA Warehouse Operator(Bilingual Chinese & English)

Event Executive

Pub Manager

Stores Operative (FTT)

Quality Technician

Matchday Bar Person

Auditor

Sales Specialist

Service Pre‑Sales Technical Team Lead

I want to receive the latest job alerts for customer experience verifications in willenhall, wmd

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