Customer care manager Work, Jobs in Willingham, Lin (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Customer Experience Manager
Ellis Mather Group Limited —Tuxford
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Referral programme
Quick apply
Café Manager
Massarella Catering Group —Lincoln
- £32,000 a year
- Full-time
- Serving
- Hospitality
- Management
- Employee discount
Quick apply
4h
Full Time Retail Sales Manager
Rutland Furniture Sales Ltd t/a Furniture Warehouse —Newark-on-Trent
- Up to £42,000 a year
- Weekend availability
- Microsoft Excel
- In-person
- Free parking
- Store discount
Quick apply
4d
Client Relationship Manager
Touchstone Education —Doncaster
- £30,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
Quick apply
9d
Customer IT Support Manager
HBP Group —Scunthorpe
- £45,000 - £50,000 a year
- Full-time
- Management
- Mentoring
- Leadership
Quick apply
1d
General Manager
GXO Logistics —Newark-on-Trent
- £70,000 - £80,000 a year
- Full-time
- Annual leave
- Employee assistance programme
2d
Assistant Branch Manager
Travis Perkins —Gainsborough
- Full-time
Office Manager
Our Lady of Lincoln Catholic Primary School a Voluntary Academy —Lincoln
- £24,272 - £26,756 a year
- Call to connect
- Management
- Customer service
- Administrative experience
- Employee assistance programme
Final Mile Territory Manager
Evri —Lincoln
- £35,500 - £41,000 a year
- Remote
- Analysis skills
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Operations Manager
GXO Logistics —Newark-on-Trent
- Up to £50,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Coffee Shop Manager
Seven Districts Coffee —Nettleham
- From £27,500 a year
- Full-time
- Serving
- Hospitality
- Management
- Free parking
- Store discount
Quick apply
2d
Customer Account Manager
Safetykleen —Dinnington
- £28,000 - £40,000 a year
- Full-time
- Free parking
- Employee assistance programme
Quick apply
Junior Project Manager
iHus Group Ltd —Harworth
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Free parking
Quick apply
5d
Account Manager
DHL —Worksop
- Up to £53,000 a year
- Analysis skills
- Driving
- Communication skills
8d
Installations Manager
Mercia Garden Products LTD —Newark-on-Trent
- £38,000 - £45,000 a year
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Regional Sales Key Account Manager
Travis Perkins —Lincoln
- Full-time
- Sales
- Driving
- Employee discount
11d
Post Office Manager
Lincolnshire Co-operative —Skellingthorpe
- £14.36 an hour
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
9d
Lead Online Manager - South Yorkshire
Sainsbury's —Doncaster
- From £36,250 a year
- Management
- Leadership
- Employee discount
9d
Assistant to General Manager / EA
Melody Maison —Doncaster
- £27,000 - £32,000 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
2d

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customer care manager jobs near willingham, lin

Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Quick apply

Refine Your Search

customer care manager jobs in willingham, lin

Customer Service Team Leader (12 month contract)

Customer Experience Manager

Café Manager

Full Time Retail Sales Manager

Client Relationship Manager

Customer IT Support Manager

General Manager

Assistant Branch Manager

Office Manager

Final Mile Territory Manager

Operations Manager

Coffee Shop Manager

Customer Account Manager

Junior Project Manager

Account Manager

Installations Manager

Regional Sales Key Account Manager

Post Office Manager

Lead Online Manager - South Yorkshire

Assistant to General Manager / EA

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