Retail & Hospitality Tutor
New Meaning Centre: NMT Nuneaton
Type: Full time, Permanent, All-year-round
Hours: 37.5 hours
Schedule: Monday to Friday 07:30–15:30
Salary: Negotiable and based on experience
Job Reference: WARNUNRHT052601RW2
Introduction
Some young people stop believing education is for them. Not because they can't learn, but because their experience of learning has often been difficult. Some have disengaged. Some have been excluded. Some have spent years feeling like they're always one step behind. That's why the quality of teaching matters.
We're looking for a Retail & Hospitality Tutor to join our growing Nuneaton team, delivering our Introduction to Retail & Hospitality programme to young people aged 16–25. This is a teaching role for someone who understands how to plan, teach, assess and adapt learning effectively, while also building the relationships that help young people engage in the first place.
Retail and hospitality provide the context, but this role is about much more than customer service skills. It's about helping learners develop confidence, communication, resilience and independence alongside practical workplace knowledge. Many of our learners have SEND and SEMH needs and benefit from a calm, flexible approach that balances clear expectations with genuine care.
You'll be joining a small, supportive team where people work closely together and celebrate the progress that others might miss. Sometimes that progress looks like completing a qualification. Sometimes it looks like a young person attending consistently for the first time, speaking up in a group, or starting to believe they're capable of more.
We're looking for someone who can deliver high-quality teaching and who understands that relationships are often the foundation that makes learning possible.
Key Responsibilities
· Plan and deliver engaging Retail & Hospitality lessons aligned to the Introduction to Retail & Hospitality curriculum.
· Teach practical skills including customer service, retail operations, hospitality principles, teamwork and workplace expectations.
· Deliver Functional Skills English and Maths within learning activities where appropriate.
· Differentiate teaching to meet the needs of learners with SEND and SEMH needs.
· Assess learner progress and maintain accurate records, registers and documentation.
· Develop schemes of work, lesson plans and learning resources.
· Build positive relationships that encourage engagement, attendance and achievement.
· Use trauma-informed and relationship-based approaches to behaviour and wellbeing.
· Work closely with teaching assistants, pastoral staff and external professionals to support learners.
· Support learners to progress towards employment, apprenticeships, further learning or other positive destinations.
· Contribute to reviews, EHCP outcomes and learner support planning where appropriate.
You will have
· Essential
· A recognised teaching qualification such as the Level 3 Award in Education and Training (AET), Certificate in Education, PGCE or equivalent.
· Previous teaching or training experience with responsibility for planning, delivery and assessment.
· Experience of teaching, training or coaching within Retail, Hospitality, Customer Service or a related vocational area.
· Experience supporting young people or young adults with a range of learning needs.
· Strong classroom and group management skills.
· The ability to build rapport quickly and establish positive, professional relationships with young people.
· Excellent communication and organisational skills.
· Confidence using Microsoft 365 and maintaining learner records.
· GCSE English and Maths (Grade 4/C or above) or equivalent.
· Desirable
· Experience working in alternative provision, FE, SEND or SEMH settings.
· Experience embedding Functional Skills within vocational learning.
· Knowledge of trauma-informed approaches.
· Assessor or Internal Quality Assurance qualifications.
· A full UK driving licence.
About Us
New Meaning Training offers education with a difference.
We work with young people aged 15–25 who haven’t always had a straightforward experience of education. Some have been misunderstood, some have disengaged, and some are still working out where they fit. What they find here is something steadier — a place where there’s time to settle in, where expectations are clear, and where they’re not judged on what’s gone before.
In Warwickshire, we run two centres. Our Stratford-upon-Avon centre has been established for longer and offers a range of “Introduction to” programmes including Motor Mechanics, Hair & Beauty, Creative Art & Design, Computing Basics, and Sports. Each course gives young people the chance to try things out properly, build practical skills, and start to see what they might be good at.
Our Nuneaton centre, which opened in September 2025, focuses on Construction Multiskills and Retail & Hospitality. Like all of our courses, these are “Introduction to” programmes — designed to feel possible from the start, with a strong emphasis on learning through doing.
The Nuneaton team is still small — currently just four people — but it already has a good rhythm. People step in for each other, share ideas, and keep things moving on days that don’t go to plan (which happens). There’s a steady sense that everyone’s working towards the same thing.
There are also moments that don’t feel like a typical education setting at all. Our teaching assistant runs yoga and sound bath sessions for learners, and sometimes staff join in too. It’s not a headline feature — it just reflects the kind of place this is. Calm when it needs to be. Flexible when it matters. Always focused on helping young people feel settled enough to take part.
Alongside this, we run a Transition Support programme for young people with an EHCP who are not yet ready for a centre-based learning environment. This sits separately from our main provision and is designed to help them move towards that next step at a pace that works for them.
Most of the young people we work with are referred through schools, PRUs, and SEND services. That means we’re always balancing two things — creating an experience where young people feel understood, while also delivering something clear, structured, and trusted by the professionals around them.
We don’t expect things to change overnight. We focus on helping things feel possible again — and building from there.
Why work for New Meaning Training?
Generous annual leave
- 20 days annual leave, plus bank holidays
- Up to 10 additional “gifted” days off each year (taken during school holiday periods)
- Annual leave increases with length of service, up to a maximum of 24 days
Pension
- Auto enrolment into The People’s Pension enrolment
- 5% employee contribution with 3% employer contribution
Blue Light Card
- Access to hundreds of national discounts (retail, food, travel, days out)
- Admin fee fully reimbursed by NMT
Service recognition
- Additional annual leave as a thank you for long service
- Gift rewards at key milestones (e.g. 5 and 10 years)
Wellbeing benefits
- Annual flu vaccination voucher (paid for by NMT)
- Birthday gift voucher to celebrate your day
Sustainable travel schemes
- Cycle to Work scheme (salary sacrifice)
- Electric Vehicle scheme via Octopus Energy (salary sacrifice)
- Green Travel to Work initiatives with rewards for taking part
A supportive, values led workplace‑led workplace
- Strong focus on staff wellbeing, development, and collaboration
- Training and CPD supported as part of your role
- The opportunity to make a meaningful difference in young people’s lives
Safeguarding
New Meaning Training is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and adhere to our safeguarding and professional conduct policies.
- Checks: This post involves regulated activity and is subject to an Enhanced DBS check (including a Children’s Barred List check) and satisfactory professional references.
- Rehabilitation of Offenders Act (ROA): This role is exempt from the ROA 1974. Applicants must disclose all convictions and cautions that are not ‘protected’ under the Exceptions Order 1975 (as amended 2013 and 2020). For guidance on which offences are ‘filtered’ and do not need to be disclosed, please refer to the DBS filtering guide.
Job Types: Full-time, Permanent
Pay: £24,784.50-£40,000.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Sick pay
Application question(s):
- Do you have the ability to build rapport quickly and establish positive, professional relationships with young people?
Experience:
- Teaching: 2 years (required)
Work Location: In person
