Guest service manager Work, Jobs in Windermere, Eng (with Salaries)

Guest Service Manager
Langdale Chase —Windermere
- Full-time
- Hotel
- Computer skills
- Guest services
- Annual leave
- Employee assistance programme
Quick apply
11d
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Windermere
- £32,282 a year
- Weekend availability
- Sales
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
13d
Food and Beverage - Complex Manager - Q02
Parkdean Resorts —Windermere
- £51,605 a year
- Weekend availability
- Leadership
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
13d
Wedding & Events Manager
Storrs Hall Hotel —Windermere
- £31,000 - £38,000 a year
- Full-time
- CRM software
- Hospitality
- Management
- Free parking
- Employee assistance programme
Quick apply
5d
Owners - Owner Experience Assistant - OI1
Parkdean Resorts —Windermere
- £26,436.80 a year
- Weekend availability
- Hospitality
- Administrative experience
- Organisational skills
- Store discount
- Employee assistance programme
Quick apply
Conference & Banqueting Manager
Armathwaite Hall Hotel and Spa —Bassenthwaite
- £30,000 - £32,500 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Store discount
- Health & wellbeing programme
Quick apply
Bar Manager
Langdale Chase —Windermere
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Food & Beverage Service Manager
North Lakes Hotel & Spa —Penrith
- Weekend availability
- Hotel
- Restaurant
- Free parking
- Annual leave
Quick apply
Accommodation - Accommodation Supervisor - HK1
Parkdean Resorts —Windermere
- £13.97 an hour
- Weekend availability
- Supervising experience
- Resort
- Store discount
- Employee assistance programme
Quick apply
Seasonal Hospitality Team Member
YHA England & Wales —Windermere
- £12.71 an hour
- Seasonal
- Hospitality
- Employee assistance programme
- Employee discount
13d
Holiday Park General Manager
Annesley Gandon —Lancaster
- £40,000 - £45,000 a year
- Full-time
- Negotiation
Quick apply
Maintenance Engineer
Low Wood Bay Resort & Spa —Windermere
- £15 an hour
- Full-time
- Customer service
- Maintenance
- English
- Free parking
- Health & wellbeing programme
Quick apply
12d
Assistant Manager
The Wateredge Inn —Ambleside
- Up to £33,700 a year
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
2d
Food & Beverage Duty Manager
Lakeside Hotel- Classic Lodges —Ulverston
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
General Manager
Rose & Crown —Ulverston
- Up to £42,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
4d
Property Manager
Pass the Keys Cumberland and South Lakeland —Ulverston
- From £27,000 a year
- Part-time
- Hybrid work
- Hospitality
- Social media management
- Maintenance
- Work from home
Quick apply
3h
Assistant Guest Services Manager
Langdale Hotel and Spa —Ambleside
- £31,000 - £33,000 a year
- Full-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
3d
Assistant Manager - Live In
The Wordsworth —Grasmere
- £33,700 a year
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
4d
Guest Service Manager
Holiday Inn Lancaster —Lancaster
- £13.33 an hour
- Weekend availability
- Hotel
- Guest services
- Leadership
- Free parking
- Employee discount
Quick apply
6d
Site Accountability Improvement Officer Barrow (STARS)
Securitas UK —Barrow-In-Furness
- £14.80 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Employee discount
Quick apply

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Guest Service Manager

Langdale Chase -
Windermere

Quick apply

Job details

Full-time
11 days ago

Benefits

Annual leave
Discounted or free food
Company pension
Employee assistance programme
Employee discount

Qualifications

Computer skills
Guest services
Communication skills
Hotel experience

Full job description

Job Ref: THW9861

Branch: Langdale Chase

Location: Langdale Chase, Windermere

Salary/Benefits: Competitive Salary with an excellent benefits package and monthly gratuities

Contract type: Permanent

Hours: Full Time

Hours per week: 45 hours per week

Posted date: 24/06/2026

Closing date: 06/08/2026

We are looking for an experienced Guest Service Manager, reporting to the General Manager to manage the reception, reservations and nights teams to deliver a five-star guest experience. You will be responsible for ensuring that the teams offer a personal and professional service to the guests that visit our beautiful property located on stunning Lake Windermere.

Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment of the hotel and reopned it's doors in November 2023. In that time the hotel has ahcieved 5 Star status from the AA and has been recognised in the prestigious Time Top 100 Places to Stay, ranked No. 3 and North of England Hotel of the year.

Your day to day;

Provide a warm and hospitable welcome, recognising returning guest and being familiar with their preferences
Have impeccable knowledge of hotel bedrooms and hotels facilities to offer the best service to guests
Create a strong culture of customer service and warm hospitality within the department, through on going training and development
Ensuring the department offers a prompt, courteous, knowledgeable response to telephone calls
To contribute towards the maximisation of bedroom sales and deliver high levels of revenue control
To supervise and develop the reception, reservations and nights team through training to deliver the hotels product plan and brand standards
Ensure all brand standards are delivered by the team, including housekeeping and maintenance standards are upheld within the department

Who are we looking for?

As an experienced Guest Service Manager you will take pride in the delivery of exceptional hospitality and customer service, either face-to-face at the hotel or by telephone. You will naturally provide warm hospitality and demonstrate the ability to meet guest requirements, always striving to go that extra mile.

You will have extensive hands-on experience working in a high quality Four-Star or Five-Star hotel in a Guest Service Manager or Reception Manager role. You will be a motivational leader who can demonstrate role model behaviours and have previous experience of managing, motivating, and developing a team. Knowledge of reservations and nights operations would be advantageous

You will have exemplary communication skills with the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner. You will have confident computer skills and previous experience working with Rezlynx would be advantageous. You will have the flexibility to work hours dependent on workload and seasonal requirements.

In return, we are offering a rewarding role with scope for career progression along with;

A competitive salary, negotiable dependent on experience
Staff accommodation available
Stream - the ability to access up to 40% of your wages as you earn them each week
28 days annual leave (rising to 33 days after 5 years)
Enhanced maternity and paternity pay
Health cash plan with access to discounted perks and high street discounts
Long service awards, including free meals and free stays with your friends or family
Employee Assistance Programme
Discounted accommodation, food, and drink in our beautiful properties
Pension and Life assurance
Bespoke training programmes accessible to all
Apprenticeships available
An engaging supportive work environment

Langdale Chase is a 5 star hotel on the banks of Windermere. Recognised as the 2024 Countryside and North Hotel of the Year by the Sunday Times, Langdale chase reopened in November 2023 after a sympathetic refurbishment. Guests can enjoy relaxed luxury with luxurious bedrooms and lounges, a stunning panoramic restaurant and an attentive team on hand to help when needed. Owned by Daniel Thwaites, Langdale Chase is perfect for someone looking for a supportive work environment, who is ready to deliver excellence in one of the Lake District most exciting and stunning hotels.

Quick apply

Refine Your Search

guest service manager jobs in windermere, eng

Guest Service Manager

Holiday Sales - Owner and Guest Experience Manager - HS1

Food and Beverage - Complex Manager - Q02

Wedding & Events Manager

Owners - Owner Experience Assistant - OI1

Conference & Banqueting Manager

Bar Manager

Food & Beverage Service Manager

Accommodation - Accommodation Supervisor - HK1

Seasonal Hospitality Team Member

Holiday Park General Manager

Maintenance Engineer

Assistant Manager

Food & Beverage Duty Manager

General Manager

Property Manager

Assistant Guest Services Manager

Assistant Manager - Live In

Guest Service Manager

Site Accountability Improvement Officer Barrow (STARS)

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