Technical specialist Work, Jobs in Winnington, Chs (with Salaries)

First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Windows
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
4d
Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
11d
CAD Designer facade/glazing
Clear Living Limited —Northwich
- £35,000 - £50,000 a year
- Full-time
- AutoCAD
- Schematics
- CAD
- Free parking
Quick apply
4d
Customer Operations Specialist
New Balance —Warrington
- Full-time
- Hybrid work
- Computer literacy
- Time management
- Annual leave
- Employee discount
2d
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Manchester
- Full-time
- Remote
- Sales
- Business development
- Recruiting
Quick apply
Environment & Sustainability Analyst
Manchester Airport —Manchester
- Hybrid work
- Free parking
- Employee discount
2d
Laboratory Assistant
Tetra Tech —Manchester
- Laboratory experience
- Quality control
- Organisational skills
Qualification & Validation Specialist
Bespak —Holmes Chapel
- £55,000 a year
- Free parking
- Life insurance
Quick apply
PPC, SEO & Analytics Specialist
Rackline LTD —Stoke-on-Trent
- Up to £55,000 a year
- Part-time
- Hybrid work
- Data analysis skills
- Analysis skills
- School
- Free parking
- Flexitime
Quick apply
6d
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
Graduate Project Manager (Energy) - Warrington - 2027
Stantec —Warrington
- Hybrid work
- Bachelor's degree
- Business
IT Specialist
Clio —Manchester
- £53.70 - £72.70 an hour
- Full-time
- Google Suite
- Communication skills
- Life insurance
2d
Project Controls Specialists - All Levels
Turner & Townsend —Manchester
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
Handyman/woman/Maintenance
Found —Manchester
- £25,420 - £29,000 a year
- Full-time
- Customer service
- English
- Plumbing
- Annual leave
- Life insurance
Quick apply
Procurement Manager - Services & Operations
Rolls-Royce SMR —Warrington
- £60,000 - £78,750 a year
- Full-time
- Organisational skills
Head of Engineering
Kudos Services —Warrington
- Up to £85,000 a year
- Full-time
- Continuous improvement
- Team management
- Travel
- Employee assistance programme
- Life insurance
Quick apply
Head of New Business Mobilisation
Absolute Taste —Manchester
- Weekend availability
- Hospitality
- Presentation skills
- Travel
Quick apply
Sales Coordinator (Construction Industry) - full-time
Resapol —Leigh
- £28,000 - £30,000 a year
- Full-time
- CRM software
- In-person
Quick apply
4d
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Communication skills
- Banking
Shopify & Ecommerce Trading Manager
Give Me Cosmetics —Speke
- £50,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- In-person
- Free parking
- Work from home
Quick apply
2d

I want to receive the latest job alerts for technical specialist in winnington, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

First Line Technical Support

PHOENIX Medical Supplies Limited -
Borough of Halton

Apply Now

Job details

£28,461.32 a year
4 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Windows Server
Technical troubleshooting
TCP
Avaya
IT service management
LAN
Ticket management
Microsoft Exchange
Windows
Service restoration
Continuous improvement
Computer hardware
Technical writing
IP networking
Customer support
Customer interaction
Communication skills
Help desk
Mobile devices

Full job description

Job Title: 1st Line Technical Support

Location: Runcorn

Salary: £28,461.32

Working Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week

About Us:

At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join us and be a part of a team that really makes a difference.

We are seeking a strong candidate to be a key member of the IT service desk function, providing support to CFBUs and Business Support Functions across all UK locations including offices, pharmacies and distribution centres during operational service hours.

Key Responsibilities:

In accordance with the defined ITIL processes provide incident management, request fulfilment, and access management services as a first point of contact. Ensure tickets are actioned in accordance with agreed SLA targets, using escalation processes where necessary.
Develop solutions and workarounds for incidents and problems where none exists.
Work cross-functionally within the IT Department to ensure the successful transition of new services into production. This may include installing, configuring and updating devices and applications. Ensure the CMDB is updated in a timely manner to reflect details of such changes.
Contribute to the process of Continuous Service Improvement by making suggestions of improvements to polices, processes and procedures.
Assist in meeting team and service performance KPIs in agreement set within the IT Service Operation Function.
Ensure that relevant IT and Data Security standards & policies are met at all times.
Monitoring of key group business systems for performance and availability through event and system monitoring resulting in reactive and proactive management of infrastructure and applications.
Support the Platform Specialists to perform client and server patching as and when required.
Create and maintain knowledgebase articles and documentation.

What We’re Looking For:

Experience of working on an IT field role along with exposure of ITIL processes is desirable.
Experience of working in a customer facing environment on telephone and face to face.
Experience within IT service delivery.
Exceptional Customer Service
Excellent interpersonal, communication and customer service skills.
Excellent troubleshooting and problem solving skills.
Practical experience of some or all of (Mandatory):
- Microsoft Windows Server and desktop operating systems.
- Active Directory administration.
- MS Exchange administration.
- Microsoft RDS administration.
- Hardware, peripherals, mobile devices.
- TCP/IP, LAN and WAN troubleshooting.
Practical skills these specialist applications (Desirable):
- CSD
- PlanetPress
- VIS
- ProScript Connect
- Buetema MDE
- MultePOS
- Avaya telephone system administration including Contact Centre.

What We Offer

22 days (pro rata) annual leave plus bank holidays, increasing with length of service
Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
High street discounts and offers
Employee Assistance Programme (EAP)
Contributory Pension Scheme
Fully funded accredited training programmes through the Apprenticeship Scheme

INDPMS

Apply Now

Refine Your Search

technical specialist jobs in winnington, chs

First Line Technical Support

Product Specialist/Support Engineer (entry level)

CAD Designer facade/glazing

Customer Operations Specialist

Senior Account Executive - AI Software Sales & professional services

Environment & Sustainability Analyst

Laboratory Assistant

Qualification & Validation Specialist

PPC, SEO & Analytics Specialist

IT Support Engineer

Graduate Project Manager (Energy) - Warrington - 2027

IT Specialist

Project Controls Specialists - All Levels

Handyman/woman/Maintenance

Procurement Manager - Services & Operations

Head of Engineering

Head of New Business Mobilisation

Sales Coordinator (Construction Industry) - full-time

Client Support Specialist

Shopify & Ecommerce Trading Manager

I want to receive the latest job alerts for technical specialist in winnington, chs

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected