Customer support coordinator Work, Jobs in Winsley, Wil (with Salaries)

SMARTester Customer Support Coordinator
Steve Vick International —Bradford-on-Avon
- From £28,000 a year
- Full-time
- Google Suite
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Resident Liason Co-ordinator
Retirement Villages Group —Winsley
- Hospitality
- Organisational skills
- Communication skills
Quick apply
2d
Reception & Facilities Coordinator (Part Time)
Novuna —Trowbridge
- Part-time
- Front desk
Project Delivery Coordinator
Phoenix Play —Bristol
- £28,000 - £35,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Part Time Conference & Events Coordinator
Bath Spa University —Bath
- £29,588 - £33,002 a year
- Part-time
- Hybrid work
- Customer service
- University
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Community & Customer Relations Coordinator
House of Amor —Bristol
- £26,000 - £28,080 a year
- Full-time
- Social media management
- In-person
- Free parking
- Employee discount
Quick apply
3d
Sales Account Coordinator
The Fine Cheese Company —Chippenham
- Up to £27,000 a year
- Full-time
- CRM software
- English
- In-person
- Free parking
- Employee discount
Quick apply
3d
Administrative Support / Service Centre Coordinator
Fitkit UK Ltd —Cheddar
- From £13.45 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick apply
5d
Workplace Services Coordinator (Bristol)
Osborne Clarke —Bristol
- Administrative experience
- Continuous improvement
- Communication skills
10d
Inside Sales Coordinator
Limbs & Things Ltd —Bristol
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- No degree
- Work from home
- Employee assistance programme
Quick apply
5d
Practice Administrator and Private Work Coordinator
Fallodon Way Medical Centre —Bristol
- £12.93 an hour
- Part-time
- Computer literacy
- Writing skills
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Sales Co-ordinator
Oak Flooring Direct —Bristol
- £26,439 - £28,500 a year
- Full-time
- Microsoft Word
- CRM software
- Administrative experience
- Employee discount
Quick apply
13d
Senior Service Coordinator
Veolia ES (UK) Limited —Avonmouth
- £36,000 - £38,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Annual leave
- Employee discount
Quick apply
2d
Customer Technical Data Coordinator- 12 Month FTC
Encirc —Bristol
- £32,000 - £35,000 a year
- Free parking
- Annual leave
Quick apply
Sales Co-ordinator
SIG Roofing —Bristol
- Communication skills
- Employee discount
4d
Customer Sales Coordinator
mydentist —Bristol
- Up to £30,000 a year
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
Quick apply

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Based on your search for customer support coordinator

SMARTester Customer Support Coordinator
Steve Vick International —Bradford-on-Avon
The SMARTester team is responsible for supporting customers across every stage of their experience, from initial enquiries and orders through to deliveries,…
From £28,000 a year
Quick apply
3d
Project Delivery Coordinator
Phoenix Play —Bristol
Monitoring project progress, keeping customers informed, and ensuring expectations are managed at every stage. Up to £3,800 in potential KPI earnings.
£28,000 - £35,000 a year
Quick apply
11d

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SMARTester Customer Support Coordinator

Steve Vick International -
Bradford-on-Avon

Quick apply

Job details

Permanent | Full-time
From £28,000 a year
3 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Company events
Employee assistance programme
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
Car scheme
Sick pay

Qualifications

Google Suite
Customer service
Stakeholder liaison
GCSE
Filing
Internal department liaison
Microsoft Office Suite
Complaint handling
Microsoft Office
Data entry
Organisational skills
Customer support
Customer interaction
Stock replenishment
Time management

Full job description

Role: SMARTester Customer Support Coordinator

Department: SMARTester

Reporting to: Customer Operations Manager

Works with: Customer Operations

Responsible for: None.

Job Type: Permanent, Full-time, Monday to Friday, 08:30 – 17:00, 37.5 hours per week

Salary: DOE

Location: Bradford on Avon (Avonworks)

Steve Vick International (SVI) is dedicated to delivering cost-saving solutions for damaged, redundant, or outdated pipework. Since its foundation in 1981, SVI has been at the forefront in developing products and techniques for the repair, renovation and decommissioning of pipes. Predominantly our work has been in the gas industry but increasingly we are undertaking projects in the water and nuclear sectors.

The Customer Support Coordinator role is a fantastic opportunity to join a well-established business where you will be a valued member of a small and conscientious team. The SMARTester team is responsible for supporting customers across every stage of their experience, from initial enquiries and orders through to deliveries, ongoing communication and aftercare. Behind the scenes, the team keeps day-to-day operations running smoothly through careful administration, accurate record-keeping and close coordination with colleagues across the business, ensuring customers always receive timely, accurate and helpful information.

The successful Customer Support Coordinator will be a great team player with a collaborative approach to work, acting as a friendly, helpful first point of contact for customers and internal teams alike. The role covers a wide variety of administrative, customer service and operational tasks, so we are looking for a proactive go-getter with great attention to detail, strong organisational skills and the ability to learn quickly and juggle multiple priorities without missing a beat.

Above all, we are looking for someone who shares our company values of making customers our priority, working as a team built on trust and open communication, investing in our future and delivering reliable products and services through collaboration and continuous improvement.

Role Purpose

To provide day-to-day administrative support and act as a friendly, helpful point of contact for customers and internal teams. This supports SMARTester’s mission to maintain operational efficiency, supports documentation and communication, and ensures customers receive timely and accurate information.

Success Factors

· Maintaining accurate records and documentation.

· Managing multiple tasks such as scheduling, document preparation, and supporting meetings.

· Keeping pace with routine and ad hoc requests without missing deadlines.

· Communicating effectively and regularly with internal departments and forming excellent working relationships as part of the larger team.

· Acting as a clear, reliable link between internal departments and external customers.

· Responding to internal and external queries clearly and courteously.

Competencies, Skills and Knowledge

· Experienced customer service/support background

· Clear, friendly communication – both written and verbal

· Strong attention to detail and accuracy

· Good organisational and time management skills

· Equally comfortable working independently and as part of a close-knit team

· Comfortable with Microsoft Office, Google Workspace or similar tools

Key Duties/Responsibilities

Administrative Support

· Maintain and update internal records, files, and spreadsheets

· Prepare documents, reports, and meeting packs

· Assist with scheduling meetings, calls, and training sessions

· Support data entry, formatting and general document control

Customer Service & Communication

· Respond to customer queries via email or phone in a polite, professional manner

· Handle complaints and difficult situations with a polite, tactful and assertive attitude

· Provide updates on orders, deliveries, and basic troubleshooting or signposting

· Liaise with internal teams to ensure customer requests are actioned promptly

· Record customer feedback or issues for review by relevant teams

Office & Operational Tasks

· Manage incoming/outgoing post, parcels, and deliveries

· Monitor office and stationery supplies, and support reordering

· Support stock records or track customer-related shipments

· Help with booking couriers or logging outgoing devices/equipment

Compliance & Documentation

· Keep documentation up to date and filed correctly

· Assist with audit logs, quality checks or ISO-related admin (training provided)

· Support onboarding/offboarding of staff (e.g. arranging kit, access, forms)

SVI Benefits

We are committed to supporting our employees both personally and professionally. Our benefits package includes:

· Competitive salary

· 25 days annual leave plus bank holidays, with an incremental increase based on length of service

· Workplace pension scheme with matched contributions up to 7.5%

· Enhanced maternity, paternity and adoption leave

· Income protection insurance

· Life assurance

· Salary sacrifice electric car scheme

· Medical cash plan to help with everyday healthcare costs

· Employee Assistance Programme (EAP), confidential support for personal and professional issues

· Charitable Giving Scheme

· Recruitment referral bonus scheme

· Cycle to Work Scheme

· Home and Tech Scheme

· Opportunities for personal and professional growth

· Exciting team and company-wide socials

Pay: From £28,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Life insurance
Paid volunteer time
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (required)
Microsoft Office: 1 year (preferred)
Customer support: 1 year (required)

Work authorisation:

United Kingdom (required)

Location:

Bradford-on-Avon BA15 (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in winsley, wil

SMARTester Customer Support Coordinator

Resident Liason Co-ordinator

Reception & Facilities Coordinator (Part Time)

Project Delivery Coordinator

Part Time Conference & Events Coordinator

Community & Customer Relations Coordinator

Sales Account Coordinator

Administrative Support / Service Centre Coordinator

Workplace Services Coordinator (Bristol)

Inside Sales Coordinator

Practice Administrator and Private Work Coordinator

Sales Co-ordinator

Senior Service Coordinator

Customer Technical Data Coordinator- 12 Month FTC

Sales Co-ordinator

Customer Sales Coordinator

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