Customer experience agent Work, Jobs in Witham, Ess (with Salaries)

Import Coordinator (Freight Forwarding Focus)
Commodity Centre UK Ltd —Great Braxted
- Up to £35,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Customer Service Agent (CSA)
ABM —Stansted Airport
- £27,922 a year
- Weekend availability
Commercial Lettings Manager
Dove's Management —Chelmsford
- £25,000 - £40,000 a year
- Full-time
- Administrative experience
- Travel
- Data entry
- Sick pay
Quick apply
13d
Contact Centre Shift Manager (Full time)
Pinnacle Group —Chelmsford
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
5d
Contact Centre Shift Manager (Part time)
Pinnacle Group —Chelmsford
- £13,000 - £14,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
5d
Property Support Assistant - Land Assembly & Compulsory Purchase - Chelmsford
Lambert Smith Hampton Ltd —Chelmsford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Sports Betting Trading Assistant
Onyx Gaming —Colchester
- From £30,000 a year
- Weekend availability
- Hybrid work
- Microsoft Excel
- Communication skills
- Free parking
Quick apply
7d
Freight Forwarder
Saffron Vantage —Witham
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
PRM Driver (Ambi Lift & Minibus Driver)
ABM UK —Stansted
- £16.48 - £17.13 an hour
- Full-time
- Customer service
- Driving
- Communication skills
- Employee discount
Quick apply
Subscription Telesales Supervisor
Newsquest Media Group —Basildon
- £30,000 - £40,000 a year
- Full-time
- Sales
- Supervising experience
- Organisational skills
Quick apply
8d
Sales lead Generators & Telesales Representative
Eco Efficient Installations LTD —Braintree
- £300 - £1,000 a week
- Full-time
- In-person
Quick apply
2d
Senior Customer Service Advisor (Nights)
Pinnacle Group —Chelmsford
- £25,000 a year
- Night shift
- Customer service
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
3d
PRM Driver (Ambi Lift & Minibus Driver)
ABM —Stansted
- £16.48 - £17.13 an hour
- Full-time
- Customer service
- Driving
- Communication skills
Dangerous Goods Agent
FedEx EU —Stansted
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
11d
Customer Service Agent
Prolog Fulfilment —Sudbury
- £12.71 an hour
- Full-time
- English
- Microsoft Office
- IT
Quick apply
Residential Conveyancer (No case load)
PCS Legal —Basildon
- Part-time
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
8d
Commercial New Business Executive
NFU Mutual Agency —Colchester
- £55,000 - £65,000 a year
- Full-time
- Sales
- Free parking
Administrator / Lettings Assistant
Bychoice Estate Agents —Haverhill
- £20,000 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
14d
Debt Collection Agent
RSM UK —Brentwood
- Full-time
- Hybrid work
- Communication skills
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chelmsford
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply

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Import Coordinator (Freight Forwarding Focus)

Commodity Centre UK Ltd -
Great Braxted

Quick apply

Job details

Permanent
Up to £35,000 a year
6 days ago

Benefits

Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Logistics
Organisational skills
IT
Communication skills

Full job description

Commodity Centre UK Ltd – Great Braxted

About us

Commodity Centre UK Ltd is a leading independent global provider of controlled storage and 4PL services, offering warehousing, global freight forwarding, haulage and logistics, technical services and specialist resources.

We support the movement and storage of soft commodities, metals, and general cargo worldwide, managing the entire supply chain — from origin and shipping through to customs, bonded warehousing and final distribution.

As our UK business continues to grow, we are now looking to strengthen and expand our freight forwarding capability, creating an exciting opportunity for an experienced individual to make a real impact.

The opportunity

We are recruiting an Import Co-ordinator with strong freight forwarding experience to join our team and play a key role in developing and growing our forwarding function in the UK.

This is more than a traditional operations role — we’re looking for someone who can:

Bring end-to-end freight forwarding expertise
Help build and shape our forwarding offering
Contribute to the commercial development of the service, including customer engagement and identifying opportunities to grow business

You will be responsible for managing shipments and logistics processes from start to finish, while also supporting the wider team in delivering a high-quality, customer-focused service.

Key responsibilities

Operational & Freight Forwarding

Manage inbound shipments (primarily sea freight, with some airfreight)
Coordinate export shipments via sea freight
Handle shipments end-to-end, from booking through to final delivery
Open and manage jobs within the internal Cargowise system
Process customs entries and supporting documentation (including Traces and Port Health)
Monitor shipment progress and proactively manage delays/issues
Coordinate transport and ensure delivery requirements are met, including bonded cargo
Complete job costings and invoicing
Maintain accurate system updates, reporting, and file sign-off

Customer & Stakeholder Management

Act as a key point of contact for customers, providing a responsive and professional service
Liaise with shipping lines, hauliers, agents, and internal teams
Build strong, long-term relationships with customers and supply chain partners

Commercial & Development Focus

Support the growth of the freight forwarding function within the UK business
Identify opportunities to offer additional services to existing customers
Contribute to improving processes, efficiencies, and service offering
Engage with customers in a commercially proactive way, helping to promote and develop forwarding services

What we’re looking for

Proven experience in freight forwarding (essential) — ideally managing shipments end-to-end
Strong understanding of import/export processes within a shipping or logistics environment
Experience or interest in building or developing a forwarding or logistics function
Commercial awareness, with the confidence to engage customers and support business growth
Working knowledge of Cargowise (preferred)
Proficient IT skills in Microsoft Outlook, Excel and Word
Ability to work in a fast-paced environment and meet tight deadlines
Strong communication and organisational skills
A proactive, positive approach with the ability to work independently and as part of a team

Why join us?

Opportunity to play a key role in growing a freight forwarding function
Be part of a dynamic, fast-growing international business
Work in a collaborative environment with real scope to make an impact
Competitive salary and benefits package

Job Type: Permanent

Pay: Up to £35,000.00 per year

Benefits:

Company events
Company pension
On-site parking

Application question(s):

What is your notice period with your current employer?

Experience:

Import/export: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience agent jobs in witham, ess

Import Coordinator (Freight Forwarding Focus)

Customer Service Agent (CSA)

Commercial Lettings Manager

Contact Centre Shift Manager (Full time)

Contact Centre Shift Manager (Part time)

Property Support Assistant - Land Assembly & Compulsory Purchase - Chelmsford

Sports Betting Trading Assistant

Freight Forwarder

PRM Driver (Ambi Lift & Minibus Driver)

Subscription Telesales Supervisor

Sales lead Generators & Telesales Representative

Senior Customer Service Advisor (Nights)

PRM Driver (Ambi Lift & Minibus Driver)

Dangerous Goods Agent

Customer Service Agent

Residential Conveyancer (No case load)

Commercial New Business Executive

Administrator / Lettings Assistant

Debt Collection Agent

JUNIOR SALES CONSULTANT

I want to receive the latest job alerts for customer experience agent in witham, ess

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