Treatment coordinator Work, Jobs in Witham, Ess (with Salaries)

Front of House/Clinic Coordinator
The Cosmedic House —Billericay
- £13 an hour
- Part-time
- Hospitality
- Administrative experience
- Front desk
- Employee discount
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Stort Valley Healthcare Ltd —Harlow
- £16.00 - £18.50 an hour
- Part-time
- English
- Supervising experience
- Continuous improvement
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Front of House/Clinic Coordinator

The Cosmedic House
Billericay

Quick apply

Job details

Part-time
£13 an hour
9 hours ago

Benefits

Employee discount

Qualifications

Hospitality
Customer service call handling
Inbound customer enquiry call handling
Stock ordering
Client engagement
Spreadsheets
Patient appointment coordination
Administrative support experience
Administrative experience
Social media platforms
Content creation
Appointment booking and call handling
Client services
Front desk
Cleaning
Stock replenishment
Communication skills

Full job description

About us

The Cosmedic House is a busy, nurse-led aesthetics and skin clinic based in Billericay. We pride ourselves on providing safe, ethical treatments alongside a warm, professional and highly personalised experience.

We are looking for a friendly, organised and confident Front of House & Clinic Coordinator to become an important part of our growing team. You will be the first point of contact for our clients and will help ensure that each clinic day runs smoothly from beginning to end.

The role

This is a varied position combining client care, reception duties and day-to-day clinic coordination. The right person will be approachable and polished, with excellent attention to detail and the ability to remain calm and organised in a busy environment.

Your responsibilities will include:

Welcoming clients and creating a warm, professional first impression
Managing telephone, email and social media enquiries
Booking, rescheduling and confirming appointments
Responding to general treatment and pricing enquiries within your level of responsibility
Taking payments and maintaining accurate client records
Coordinating appointment flow and supporting practitioners throughout the clinic day
Managing waiting lists, cancellations and diary gaps
Following up enquiries and helping clients arrange consultations and treatment plans
Ensuring consent forms and relevant documentation have been completed
Preparing treatment rooms and keeping reception and communal areas immaculate
Monitoring clinic supplies and assisting with stock checks and orders
Supporting clinic promotions, events and content creation
Completing general administrative tasks
Maintaining strict client confidentiality at all times
Helping us continually improve the client experience
Helping with our social media channels
Helping with audits and spreadsheets related to the running of the business

About you

We are looking for someone who:

Has excellent communication and customer service skills
Is warm, welcoming and confident speaking with clients
Is highly organised and able to manage competing priorities
Has strong attention to detail
Is comfortable using booking systems, email and social media
Is proactive and able to work without constant supervision
Remains calm and professional when managing sensitive situations
Understands the importance of discretion and confidentiality
Is reliable, punctual and committed to being part of a close-knit team
Has a genuine interest in aesthetics, skincare and client wellbeing

Previous experience in a reception, clinic, beauty, healthcare, hospitality or luxury customer-service role would be beneficial, although full training on our systems and treatments will be provided.

What we offer

A welcoming and supportive working environment
Comprehensive training on our clinic systems and services
The opportunity to work within a growing nurse-led clinic
Staff benefits and treatment discounts
Opportunities for the role to develop as the business grows
Commission structure and end of year bonus
Access to discounted treatments

The role will include evening and weekend work, so flexibility is important.

How to apply

Please apply with your CV and a covering note/personal statement explaining why you would be a good fit for The Cosmedic House and describing any relevant client-facing or administrative experience.

We are looking for someone who will genuinely care about our clients, take pride in the clinic and become a valued part of our team.

Pay: £13.00 per hour

Expected hours: 22.0 per week

Work Location: In person

Quick apply

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treatment coordinator jobs in witham, ess

Front of House/Clinic Coordinator

Receptionist/TCO

Medical Receptionist & Practice Coordinator

IUTC Operations Supervisor

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