Crm Work, Jobs in Wokingham, Brk (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Representative
Volvo Group —Reading
- £30,000 a year
- Overtime
- Customer service
- Microsoft Office
- Communication skills
- Employee discount
- Gym membership
3d
Marketing Assistant
LGFL Ltd —Reading
- £26,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
9d
Customer Service Advisor - 9-month Fixed Term Contract
BD —Winnersh
- £25,000 - £38,125 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
3d
Data & CRM Analyst
Police Care UK —Woking
- Up to £38,000 a year
- Full-time
- SQL
- Analysis skills
- Organisational skills
Graduate / Junior Project Manager – ERP & CRM Implementation
Techplus Solutions Ltd —Reading
- £24,420 - £32,000 a year
- Full-time
- Hybrid work
- Computer Science
- PMP
- Bachelor's degree
Quick apply
3d
Customer Success Rep II [Life Sciences]
Honeywell —Bracknell
- Full-time
- Remote
- Marketing
- Salesforce
- Bachelor's degree
9d
Order Fulfillment Specialist
Technogym —Bracknell
- Microsoft Outlook
- Customer service
- ERP systems
- Free parking
- Health & wellbeing programme
IT Administrator - 5 Months FTC
The Brain Tumour Charity —Fleet
- £29,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
10d
Marketing Assistant
Herrington Carmichael LLP —Farnborough
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Customer Experience Advisor (Student Support Advisor)
The Chartered Institute of Marketing —Cookham
- £26,000 a year
- Part-time
- CRM software
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
5d
Customer Success Onboarding Specialist (12 Month Contract)
Geotab —Reading
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
Pathology Application Support
Frimley Health NHS Foundation Trust —Frimley
- £33,677 - £40,996 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
4d
Social Prescriber
Involve / Community Navigation —Wokingham
- £20,982 a year
- Part-time
- Hybrid work
- GP surgery experience
- English
- Microsoft Office
Quick apply
Account Manager - UK
Sangoma —Wokingham
- £32,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
12d
CRM Marketing Manager
Zurich Insurance —Farnborough
- Full-time
- Hybrid work
- Management
- Salesforce
- Financial services
CRM Assistant
The Perfume Shop —High Wycombe
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
10d
Project Manager - CRM & Loyalty
Primark —Reading
- Project management
- Agile
- Communication skills
Investment Associate (Debt)
FSE C.I.C —Fleet
- £35,000 - £50,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- IT
- Annual leave
Quick apply
Market Insights Specialist
SSE —Reading
- £42,600 - £86,400 a year
- Data analysis skills
- Project management
- Employee discount
- Gym membership
11d

I want to receive the latest job alerts for crm in wokingham, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

crm jobs in wokingham, brk

Customer Services Executive

Customer Service Representative

Marketing Assistant

Customer Service Advisor - 9-month Fixed Term Contract

Data & CRM Analyst

Graduate / Junior Project Manager – ERP & CRM Implementation

Customer Success Rep II [Life Sciences]

Order Fulfillment Specialist

IT Administrator - 5 Months FTC

Marketing Assistant

Customer Experience Advisor (Student Support Advisor)

Customer Success Onboarding Specialist (12 Month Contract)

Pathology Application Support

Social Prescriber

Account Manager - UK

CRM Marketing Manager

CRM Assistant

Project Manager - CRM & Loyalty

Investment Associate (Debt)

Market Insights Specialist

I want to receive the latest job alerts for crm in wokingham, brk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected