Operations centre Work, Jobs in Wokingham, Brk (with Salaries)

Customer Service Assistant
First Intuition —Reading
- Full-time
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
13h
Street Cleansing Operative
Krinkels UK —Bracknell
- £12.71 an hour
- Full-time
- Free parking
Quick apply
Test Centre Administrator (Reading, Berkshire UK) (24815)
Pearson —Reading
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Night Porter
Phyllis Court Club —Henley on Thames
- £29,871.45 a year
- Weekend availability
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Cafe Coordinator
Activate Learning —Wokingham
- £30,152 a year
- Customer service
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
21h
Drive Through Coordinator
Longacres —Bagshot
- Full-time
- Heavy lifting
- Customer service
- Free parking
- Employee discount
Quick apply
8d
Arts Administrator
RABBLE Theatre —Reading
- £13.45 - £15.00 an hour
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
Quick apply
Assessor (for vocational courses)
The Royal Borough of Kingston upon Thames —Chessington
- £22.65 an hour
- Hybrid work
- Annual leave
- Employee discount
14d
Part Time Job Share Charity Shop Manager
Wade Day Centre —Wokingham
- £15,422.81 a year
- Part-time
- Microsoft Outlook
- Management
- Sales
Quick apply
7d
Reception and Customer Service (Placemaker)
Places for People —Camberley
- £14,036.42 a year
- Sales
- Customer service
- Teaching
- Employee discount
Security Operations Centre Analyst
Sopra Steria —Farnborough
- Up to £58,000 a year
- C++
- Python
- Annual leave
Building Assistant (Operations)
University of Reading —Reading
- £29,588 - £30,378 a year
- Full-time
- Customer service
- University
- Mentoring
6d
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- AWS
- Travel
- Computer networking
Exams Officer & EHCP Co-ordinator
Manor Green School —Maidenhead
- £29,518 a year
- Full-time
- Administrative experience
- Bachelor's degree
- Organisational skills
- Free parking
- Sick pay
Quick apply
13d
Store Colleague
Pets at Home —Farnborough
- £12.71 an hour
- Part-time
- Communication skills
- Annual leave
- Employee discount
19h
FOH and Party Team Leader
360 Play Farnborough —Farnborough
- £26,000 - £27,300 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
1d
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
Programme Coordination Administrator
ECMWF —Reading
- £63,134 - £80,631 a year
- Remote
- English
- Administrative experience
- Project management
14d
Facilities and Services Officer
BPP Holdings —Reading
- Part-time
- Customer service
- Microsoft Office
- IT
5d
Administrative Officer
Everest Education Limited —Basingstoke
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
1d

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operations centre jobs near wokingham, brk

Customer Service Assistant

First Intuition -
Reading

Quick apply

Job details

Full-time | Fixed term contract
13 hours ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Customer service
Administrative experience
Organisational skills
IT
Communication skills
Time management

Full job description

Location: On-site, Reading (with occasional travel to Southampton when required)

Role Type: Fixed Term Contract (4-6 months)

Reporting to: Customer Service Manager/Head of Operations

First Intuition (FI) is a fast-growing, innovative education provider committed to delivering outstanding learning experiences. At FI, our commitment to excellence is driven by our core driving principle of putting people first. We take pride in nurturing talent, fostering growth, and providing unparalleled support to our students, clients, and team members, ensuring they can thrive personally and professionally.

Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal and reflects their specific circumstances.

Job summary:

This fixed-term role will be focused on providing high-quality service to our clients and students in our South-Central region. This is a busy role and will involve flexibility and the ability to prioritise tasks to deliver operational support for staff within the region centres and wider community.

The Role:

The Customer Service Assistant will play a key role in delivering high-quality support to students and clients across the South-Central region. This is a fast-paced, varied role requiring strong organisational skills, attention to detail, and the ability to prioritise effectively.

You will work closely with colleagues across centres to ensure the smooth delivery of day-to-day operations and an excellent customer experience.

Duties and responsibilities to include:

Student Services

Act as a first point of contact for student enquiries, providing accurate advice and guidance on course administration
Maintain student records, including course bookings, exam results, and payments
Coordinate course materials and ensure timely distribution
Provide proactive support, such as exam reminders and arranging additional tutor support where needed

Client Services

Act as a key contact for employer enquiries regarding training and course administration
Liaise with other FI centres to support national clients
Maintain accurate student and client records, including progress tracking and study pathway updates
Support Account Managers and Client Relationship teams with reporting, invoicing, and programme changes
Identify and escalate client feedback or service issues as appropriate

Business Planning & Growth Support

Assist in producing reports on student and client data
Gather and collate feedback to inform continuous improvement
Support the creation and maintenance of marketing materials such as course brochures, website content, and email communications

Centre & Course Operations

Set up and manage courses within the TMS system
Coordinate room bookings and training facilities
Arrange course materials and resources
Support enrolment processes and resolve student access issues
Maintain a welcoming and well-organised centre environment

Administrative Duties

Manage shared inboxes, handle incoming calls, and schedule appointments
Follow up on enquiries and maintain effective communication
Maintain and improve administrative systems and processes
Order course materials and supplies
Support the administration and invigilation of computer-based exams
Undertake additional duties as reasonably required

Qualifications and skills:

Essential

Experience in a customer service or administrative role within an office environment
IT literacy
Excellent communication skills (written, verbal, and telephone)
Professional, confident, and customer-focused
Strong organisational, problem-solving, and time management skills

Desirable

Experience within a training provider or educational setting
Understanding of apprenticeship programmes
Experience in the accountancy or finance sector
Experience of invigilating computer-based exams
Current Enhanced DBS check

Benefits:

25 days annual leave (based on fulltime hours) PLUS bank holidays
3 FI Days per year
Flexible-working positive employer with a range of family-friendly policies
Employee Assistance Programme: 24-hour confidential access to counselling and support services
Competitive Pension
Training and development opportunities
Long-term career prospects in a growing company

First Intuition are dedicated to safeguarding children, young people, and vulnerable adults. All roles require reference checks, an enhanced DBS, and online searches in line with KCSIE guidelines. This post is exempt from the rehabilitation of Offenders Act 1974. First Intuition is committed to safeguarding and promoting the welfare of children and vulnerable adults. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here.

We are a disability confident employer, committed to equal opportunities for all applicants. If you need reasonable adjustments during the recruitment process, please let us know.

Quick apply

Refine Your Search

operations centre jobs in wokingham, brk

Customer Service Assistant

Street Cleansing Operative

Test Centre Administrator (Reading, Berkshire UK) (24815)

Night Porter

Cafe Coordinator

Drive Through Coordinator

Arts Administrator

Assessor (for vocational courses)

Part Time Job Share Charity Shop Manager

Reception and Customer Service (Placemaker)

Security Operations Centre Analyst

Building Assistant (Operations)

Data Centre Technician , Data Center Operations

Exams Officer & EHCP Co-ordinator

Store Colleague

FOH and Party Team Leader

Customer Service Manager

Programme Coordination Administrator

Facilities and Services Officer

Administrative Officer

I want to receive the latest job alerts for operations centre in wokingham, brk

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