Case manager Work, Jobs in Wolverhampton, Wmd (with Salaries)

Operations Manager
Air Travel Claim —Wolverhampton
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
- Annual leave
Quick apply
Operations Manager - NX WMT
BidvestNoonan —Wolverhampton
- £41,671.80 a year
- Full-time
- Customer service
- English
- Budgeting
- Annual leave
Quick apply
13d
Contractor Update Administrator Opportunities
Platform Housing Group —Birmingham
- Full-time
- Remote
- Administrative experience
- Travel
- Data entry
- Annual leave
- Employee assistance programme
2d
Case Worker 20 Hours per Week
BIRMINGHAM DISABILITY RESOURCE CENTRE —Birmingham
- £27,336.53 a year
- Full-time
- Microsoft Word
- Management
- Experience working with individuals with disabilities
Employment and Skills Manager
Walsall Housing Group —Walsall
- £39,539 - £41,772 a year
- Full-time
- Communication skills
- Annual leave
2d
HR Advisory Lead
Safran —Wolverhampton
- Full-time
- Management
- Continuous improvement
- Human resources
Business Development Manager
Apollo Home Healthcare —Wolverhampton
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Driving
Quick apply
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Group HR Advisor
Bristow and Sutor Group —Redditch
- £35,000 a year
- Full-time
- Hybrid work
- English
- Human resources
- Free parking
- Annual leave
Quick apply
Theatre Porter
Spire Healthcare —Sutton Coldfield
- Full-time
- Customer service
- Bachelor's degree
- Free parking
- Annual leave
11d
Assistant Controller – HMP Oakwood
Ministry of Justice —Wolverhampton
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- PMP
- Presentation skills
- Contracts
- Annual leave
3d
Outreach and Partnerships Officer
Women's Consortium —Birmingham
- £26,000 - £30,000 a year
- Part-time
- Microsoft Powerpoint
- Presentation skills
- Travel
Quick apply
Customer Resolution Officer
Midland Heart —Birmingham
- £39,637 a year
- Communication skills
2d
Offender Management Unit - Case Administrator
Serco Plc —Uttoxeter
- £26,510 a year
- Full-time
- Microsoft Word
- Communication skills
- Office experience
- Employee assistance programme
- Employee discount
Head of Mental Health & Wellbeing
Aston University —Birmingham
- £47,389 - £56,535 a year
- Full-time
- University
- Leadership
- Annual leave
7d
Estimating Administrator
Orton Group —Wolverhampton
- £26,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
5d
Responsible Business & Social Value Manager
Capsticks Solicitors LLP —Birmingham
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Training & development
Quick apply
Category Manager - Non-Medical
University Hospitals of North Midlands NHS Trust —Wolverhampton
- £39,959 - £48,117 a year
- Full-time
- Rehabilitation centre
3d
Theatre Scheduler
Spire Healthcare —Sutton Coldfield
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
6d
Compliance Case Co-ordinator
Platform Housing Group —Birmingham
- £28,715 - £31,905 a year
- Full-time
- Travel
- Communication skills
- Annual leave

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Operations Manager

Air Travel Claim
Wolverhampton

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year

Benefits

Annual leave

Qualifications

CRM software
Operations management
Change management
Continuous improvement
Continuous improvement cycles oversight
Team management
Communication skills
Operations leadership experience

Full job description

Shape your future with us

We are a growing, technology-led consumer claims group operating across regulated and non-regulated claims environments. Our businesses specialise in managing high-volume consumer claims processes with a strong focus on operational excellence, compliance, and customer outcomes.

We are investing heavily in automation, data intelligence, and AI-supported workflows to create scalable, efficient, and high-performing claims operations. This role sits at the heart of that operational growth.

The Role

We are looking for people who want to make a difference, people who take ownership, stay curious, and help move our business forward.

As part of our Operations team, you will play a key role in driving processes, operational excellence, and contributing to a fast-moving environment powered by technology and intelligent processes.

We are a technology-led business with cutting-edge systems, automation, and AI-assisted workflows. We welcome people who enjoy working in a modern, digital-first environment and who feel energised by using technology to solve problems, streamline processes, and drive continual improvement.

Responsibilities

Operational Leadership

Oversee the day-to-day running of high-volume consumer claims operations
Monitor workflow queues, volumes, and service levels
Identify bottlenecks and implement corrective action
Ensure adherence to SLAs, KPIs, and regulatory standards
Maintain high standards of quality control and case progression

Process Improvement & Continuous Improvement

Identify and implement process improvements across the claims lifecycle
Use data and MI to improve performance and efficiency
Champion automation, system improvements, and smarter ways of working
Support implementation of new operational processes and tools

Stakeholder & Business Support

Work closely with senior leadership and cross-functional teams
Ensure compliance with internal processes and regulatory requirements

We are looking for someone who:

Has experience in operations, claims, legal, financial services, or a similar processing environment
Has experience managing or supervising a team
Is comfortable working with automation, CRM systems, or workflow tools
Is highly organised with strong attention to detail
Is confident managing KPIs, performance, and team output
Is a strong communicator who can engage at all levels
Is data-driven and comfortable using systems and reporting tools
Has experience leading process or continuous improvement initiatives
Is proactive, solutions-focused, and comfortable driving change

Nice to have:

Experience in airline claims, legal claims, or regulated environments

Benefits

Competitive salary
20 days annual leave + bank holidays
Opportunity to lead and shape a core operational function
Hands-on experience in a tech-enabled, data-driven business
Exposure to automation, AI-supported workflows, and modern systems

Why Join Us?

Career Growth: You will grow your career while being part of a company that is pioneering AI-driven innovation and automation across multiple industries.

Supportive Culture: You'll be part of a collaborative, high-performance team where knowledge-sharing and mentoring are part of our DNA. We offer a fun, inclusive, and fast-paced environment where your ideas are not only heard they’re encouraged.

Modern Practice: Work with advanced AI-powered tools, streamlined workflows, and full administrative support.

Strategic Expansion: With ambitious growth plans and a national footprint, we offer exciting long-term opportunities in a dynamic firm.

Equality, Diversity & Inclusion: We are an equal opportunities employer and are committed to creating an inclusive and supportive working environment. Applications are welcomed from all suitably qualified individuals.

If you’re ready to take ownership of operations, lead a team, and drive meaningful improvements, we’d love to hear from you. Please apply with your CV.

This job specification may be reviewed and updated periodically to reflect the evolving needs of the business.

Quick apply

Refine Your Search

case manager jobs in wolverhampton, wmd

Operations Manager

Operations Manager - NX WMT

Contractor Update Administrator Opportunities

Case Worker 20 Hours per Week

Employment and Skills Manager

HR Advisory Lead

Business Development Manager

Airport Station Manager

Group HR Advisor

Theatre Porter

Assistant Controller – HMP Oakwood

Outreach and Partnerships Officer

Customer Resolution Officer

Offender Management Unit - Case Administrator

Head of Mental Health & Wellbeing

Estimating Administrator

Responsible Business & Social Value Manager

Category Manager - Non-Medical

Theatre Scheduler

Compliance Case Co-ordinator

I want to receive the latest job alerts for case manager in wolverhampton, wmd

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