Client associate Work, Jobs in Woodthorpe, Ntt (with Salaries)

Administration & Operations Support
Speech Tools Therapy —Nottingham
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
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JUNIOR SALES ADVISOR
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Rehlko —Heanor
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- Employee discount
Service Coordinator
Rehlko —Heanor
- Full-time
- Employee assistance programme
Customer Service Representative
Sunspel —Long Eaton
- Full-time
- Microsoft Word
- Hospitality
- Customer service
- Employee discount
Quick apply
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Private Client - Associate
Buckles Solicitors LLP —Nottingham
- Hybrid work
- Microsoft Office
- Business development
- Travel
- Annual leave
Private Client - Associate
Buckles Solicitors —Nottingham
- Hybrid work
- Microsoft Office
- Business development
- Travel
- Annual leave
Sales Assistant | Customer Service Advisor | Immediate Start
The Limitless Organisation —Leicester
- £500 - £900 a week
- Full-time
- Sales
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- No experience needed
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Project Associate, CTRx Solutions
Myonex —Leicester
- £30,000 - £36,000 a year
- Full-time
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Client Services Advisor
Soane Britain —Belgrave
- Full-time
- Administrative experience
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5d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Nottingham
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Biomedical Scientist
Spire Healthcare —Nottingham
- Full-time
- Laboratory experience
- Microsoft Office
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6d
Client Associate (Derby)
Health Partners —Derby
- £24,784.50 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
13d
Associate Creative Therapist
Framework Therapies Ltd —Nottingham
- From £50 an hour
- Part-time
- Hybrid work
- Master's degree
- Driving
- IT
Quick apply
Junior Growth Associate (Marketing)
Beauhurst —Nottingham
- £25,000 - £28,000 a year
- Sales
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Operations Administrator with MS-Excel ( Associate III - BPM)
UST —Nottingham
- Microsoft Excel
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Quick apply
12d
Internal Audit Associates
Derby City Council —Derby
- £20 - £24 an hour
- Call to connect
- Hybrid work
Business Analyst
LSEG (London Stock Exchange Group) —Nottingham
- Full-time
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Graduate HR Partner
Amazon UK Services Ltd. —Coalville
- Full-time
- Microsoft Word
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- Management
Associate Director
Gleeds —Nottingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Flexible schedule

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Administration & Operations Support

Speech Tools Therapy
Nottingham

Quick apply

Job details

Full-time
£28,000 - £35,000 a year
5 days ago

Qualifications

CRM software
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Speech therapy

Full job description

Administration & Operations Support - Full time
Speech Tools Therapy (STT)Join Our Growing Team

Speech Tools Therapy (STT) is a specialist independent speech and language therapy consultancy supporting clients with complex communication needs across the UK. We work closely with case managers, solicitors, healthcare professionals and families to deliver high-quality, responsive services.

As our business continues to grow, we are looking for an organised, proactive Administration & Operations Support professional to help keep our day-to-day operations running smoothly.

The Role

This is an excellent opportunity for someone who enjoys organisation, systems and problem-solving. You will support operational delivery by ensuring routine administrative tasks are completed accurately, systems are maintained and processes are followed consistently.

Key Responsibilities

· Deliver day-to-day administrative support

· Update trackers, databases and workflow systems

· Process referrals and correspondence

· Maintain electronic filing systems

· Complete routine operational tasks

· Liaise professionally with clients and associates

· Monitor outstanding actions

· Escalate issues outside agreed procedures

· Ensure GDPR compliance

About You

· Highly organised

· Excellent attention to detail

· Confident using Microsoft Office

· Excellent communicator

· Works independently

· Reliable and proactive

Essential Requirements

· Previous administration experience

· Strong IT skills

· Excellent organisational skills

· Ability to follow procedures

Desirable

· Healthcare or therapy experience

· CRM experience

· Knowledge of GDPR

What We Offer

· Growing consultancy

· Supportive team

· Flexible working

· Training and development

· Meaningful work

Hours, Location & Salary

Hours: Fulltime
Location: Hybrid / Remote - Nottinghamshire
Salary: Competitive, dependent on experience

STT Role Profile – Administration & Operations Support

Job Title: Administration & Operations Support
Reports to: Operations Manager / Director
Location: Hybrid / Remote (as agreed)
Hours: Full time

Role Purpose

To provide efficient administrative and operational support that enables the smooth day-to-day running of Speech Tools Therapy (STT). Working within established Standard Operating Procedures (SOPs), ensuring that routine tasks are completed accurately, systems remain up to date and any issues outside agreed processes are escalated appropriately.

Administration

· Deliver day-to-day administrative support in accordance with STT SOPs

· Process referrals, documentation and correspondence accurately

· Maintain organised electronic filing systems

· Prepare routine forms and documents

Systems & Trackers

· Update operational trackers accurately and in a timely manner

· Maintain workflow, referral and client management systems

· Ensure records are complete, accurate and compliant

· Monitor routine actions and follow up on outstanding items

Operational Support

· Complete routine operational tasks within agreed timescales

· Support onboarding/offboarding administration

· Assist with document control and version management

· Provide project administration support

Communication

· Respond professionally to routine enquiries

· Liaise with clients, associates and external professionals

· Escalate complex queries appropriately

Compliance

· Follow STT policies, SOPs and governance requirements

· Maintain confidentiality and GDPR compliance

· Ensure documentation meets quality standards

Decision-Making Authority

· Making decisions within documented SOPs

· Prioritise routine workloads

· Escalate issues outside defined processes

· Seek guidance where exceptions arise

Escalation Responsibilities

· Safeguarding concerns

· Complaints

· Data protection incidents

· Clinical queries

· Contractual or financial discrepancies

· Operational issues not covered by SOPs

· Risks impacting service delivery

Key Performance Indicators (KPIs)

· Administrative tasks completed within service standards

· Accuracy of system data

· Trackers maintained

· Compliance with SOPs

· Timely completion of actions

· Positive stakeholder feedback

Knowledge & Skills

· Excellent organisational skills

· Strong administrative experience

· Attention to detail

· Competent in Google Workspace/MS365/cloud systems

· Ability to follow procedures

· Good communication skills.

· Ability to prioritise

Personal Attributes

· Reliable

· Proactive

· Calm under pressure

· Professional

· Team player

· Continuous improvement mindset

· Knows when to escalate

Success Measures (First 3–6 Months)

· Competent in relevant SOPs

· Maintain accurate trackers

· Independently manage routine administration

· Escalate appropriately

· Contribute to efficient operational delivery

Core Principle

Own the process, not the exception. The Administration & Operations Support role is responsible for delivering routine operational work consistently within agreed SOPs, while recognising when matters fall outside those processes and require escalation.

How to Apply

Please submit your CV to [email protected] with a short covering statement explaining why you are interested in joining Speech Tools Therapy and how your experience matches this role.

Pay: £28,000.00-£35,000.00 per year

Work Location: Hybrid remote in Nottingham (Nottinghamshire)

Quick apply

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