Operations agent Work, Jobs in Woodthorpe, Ntt (with Salaries)

Customer Operations Executive
Canopy —Nottingham
- £25,480 a year
- Overtime
- Hybrid work
- Customer service
- English
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Trainee Water Assistant
Leisure Solutions Community Trust —Nottingham
- £10.85 - £12.71 an hour
- Weekend availability
- Maintenance
- Employee assistance programme
6d
Operations Sort Agent ACS
DHL —East Midlands Airport
- Microsoft Powerpoint
- Organisational skills
- Warehouse experience
- Free parking
- Employee discount
5d
Barista
Foliage Corporation Limited —City of Leicester
- £12.71 - £14.71 an hour
- Full-time
- Serving
- In-person
- Café
Quick apply
1d
Traffic Management Support Coordinator
Go Traffic Management —Derby
- £33,046 a year
Quick apply
Senior Legal & Operations Administrator
PPL PRS —Leicester
- £26,895 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Site Agent
Kier Group —Leicester
- Full-time
- Travel
- Contracts
- Leadership
13d
GRP Laminator / Composite Technician
Charnwood Commercial Bodies —Asfordby
- From £12.85 an hour
- Overtime
- Basic maths
- Hand tools
- Mechanical knowledge
- Free parking
Quick apply
3d
Graduate Business Operations Associate
Bezos.ai —Nottingham
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply
8d
Operations Sort Senior Agent
DHL —East Midlands Airport
- Free parking
- Employee assistance programme
5d
North Europe Consumer Care Cluster Lead
Mars —Waltham on the Wolds
- Full-time
- Customer service
- Salesforce
- Microsoft Office
5d
Operations Ramp Senior Agent
DHL —East Midlands Airport
- Full-time
- Microsoft Office
- Communication skills
21h
Customer Operations Systems Manager
Blue Light Card —Leicester
- Hybrid work
- Management
- Customer service
- Free parking
- Annual leave
6d
Site Agent
Sisk —Derby
- Full-time
- Management
- Construction
Senior E-Commerce Specialist / E-Commerce Manager
Flawless Vape Distribution —Leicester
- £40,000 - £50,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Project management
Quick apply
Composite Laminator
Parker Hannifin Corporation —Shepshed
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
14d
Operations Apprentice
DHL —East Midlands Airport
- £22,785 a year
- Weekend availability
- IT
- Free parking
- Employee discount
CCTV Operative
N Security Ltd —North West Leicestershire
- £13.01 an hour
- Part-time
- Microsoft Word
- Customer service
- English
Quick apply
7d
Agentic Data Testing Manager
LSEG (London Stock Exchange Group) —Nottingham
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Site Agent - LP (Balvac)
Balfour Beatty —Derby
- Leadership
- Communication skills

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Customer Operations Executive

Canopy -
Nottingham

Quick apply

Job details

Permanent | Full-time
£25,480 a year
6 days ago

Benefits

Casual dress
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Referral programme
Sick pay

Qualifications

Live chat
Telephony
Customer service
English
Computer skills
Customer support
Communication skills
A Level

Full job description

Role

Customer Operations Executive

Job type

Full time (37.5 hour per week)

Salary

£25,480 plus discretionary overtime and performance related bonuses

WHY WE’RE HERE

Canopy is on a mission to build a Rental Marketplace aimed at helping the millions of Renters worldwide achieve their financial goals.

Joining Canopy represents an exciting opportunity for the right person who is keen to take their career to the next level and work with a highly committed, passionate and dedicated team to grow the company in the years to come. Canopy is searching for like minded individuals, who want to share in its success.

THE OPPORTUNITY

The Operations Executive role is a vital role for the continued growth of Canopy. You will be managing a wide array of customers, consisting of Landlords, Lettings Agents, Renters and Guarantors.

You will provide excellent customer service to all customers dealing with all inquiries in a timely manner and communicating through various channels (telephone, email, live chat).

You will have responsibility for the management of the renters referencing journey and being the driving force for resolving customers referencing and technical issues, approving documents and liaising with letting agents to confirm tenants suitability.

Your skills

Exceptional customer service skills, ideally delivered through telephony, email and live chat
Strong written and verbal communication skills
Accurate with an eye for detail
At all times calm, welcoming and genuinely customer focused
Ability to multitask, prioritise, and manage time effectively
Technologically proficient: Ability to utilise spreadsheets, customer support software etc

Main Areas of Responsibility

Provide excellent customer service to all customers, delivered through our telephony and digital channels
Respond to all customer service tickets generated in a timely manner
Manage relationships with customers, agents and landlords; ensuring communications are responded to in line with service level agreements.
Completing tenant referencing checks accurately within an appropriate time frame
Review employment & landlord references in line with company standards.
Perform manual verification checks on tenants financial documents.

Most importantly, you'll share the qualities that have driven our success so far: firstly, you're a people person and a team player. You'll be adaptable and a clear communicator, able to tailor your approach dependent on each individual customer. You show a passion for helping our customers and clients. Throw in lots of initiative, enthusiasm and a positive, solutions oriented approach and there's a good chance you'll thrive at Canopy.

DESIRED BUT NOT ESSENTIAL SKILLS

Experience in Customer Care – Ideally , CRM based or with property experience (Intercom preferred)

WHAT WE OFFER

Canopy is committed to making a good place to work. You will receive the following:

Company pension scheme
Starting with 25 holidays a year (plus bank holidays)
Extra day annual leave for your birthday
Free tea and coffee (when in the office)
Company funded events
Employee Assistance Programme
Hybrid working model; Tuesday, Wednesday and Thursday are worked from our Nottingham City Centre based office. Monday and Friday are worked from home.

This is a full-time position of 37.5 hours. The working hours may vary between 9:00 AM and 6:00 PM from Monday to Friday. Additionally, there is a Saturday rotation in place, with employees usually scheduled to work one Saturday per month between the hours of 9 am- 2 pm.

Job Types: Full-time, Permanent

Pay: £25,480.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Referral programme
Sick pay

Education:

A-Level or equivalent (preferred)

Experience:

customer service: 5 years (required)

Language:

English (required)

Work Location: Hybrid remote in Nottingham NG1 7AQ

Quick apply

Refine Your Search

operations agent jobs in woodthorpe, ntt

Customer Operations Executive

Trainee Water Assistant

Operations Sort Agent ACS

Barista

Traffic Management Support Coordinator

Senior Legal & Operations Administrator

Site Agent

GRP Laminator / Composite Technician

Graduate Business Operations Associate

Operations Sort Senior Agent

North Europe Consumer Care Cluster Lead

Operations Ramp Senior Agent

Customer Operations Systems Manager

Site Agent

Senior E-Commerce Specialist / E-Commerce Manager

Composite Laminator

Operations Apprentice

CCTV Operative

Agentic Data Testing Manager

Site Agent - LP (Balvac)

I want to receive the latest job alerts for operations agent in woodthorpe, ntt

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