Program coordinator Work, Jobs in Woolston, Ham (with Salaries)

Service Desk Co-ordinator
Trane Technologies —Southampton
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Project Coordinator
Complete Coherence Limited —Romsey
- £30,000 - £38,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Library Team Manager
Hampshire County Council —Southampton
- £33,178 - £36,369 a year
- Temporary
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
3d
Clinical Operations Manager
Watt Health Ltd —Sarisbury Green
- £15 - £20 an hour
- Part-time
- Management
- Human resources
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
Shipping & Receiving Coordinator
Parker Hannifin Corporation —Fareham
- Full-time
- Free parking
- Employee assistance programme
Fitness & Wellbeing Manager
Cams Hall Estate Golf and Country Club —Fareham
- Weekend availability
- Bachelor's degree
- First Aid Certification
- Free parking
- Employee assistance programme
Event & Group Sales Coordinator
Norton Park Hotel, Spa & Manor House —Winchester
- £27,700 a year
- Full-time
- Bar
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Graduate Construction Project Manager - Southampton or Basingstoke
AECOM —Southampton
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Project management
Work Coordinator
Liberty —Havant
- £27,976 a year
- Overtime
- Analysis skills
- Communication skills
- Annual leave
Quick apply
Site Manager - Portsmouth
Creative Construction Ltd —Fareham
- Management
- Microsoft Office
- Travel
Quick apply
7d
Sales & Events Manager
The Still & West, Old Portsmouth —Portsmouth
- £30,000 - £35,000 a year
- Full-time
- Sales
- Hotel
- Communication skills
- Employee discount
6d
Production Planner
OSI Maritime Systems —Waterlooville
- £36,000 - £44,000 a year
- Monday to Friday
- ERP systems
- Analysis skills
- Organisational skills
Quick apply
SHEQ Advisor
WP Group —Southampton
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
Quick apply
MEICA Commissioning Manager
Costain —Southampton
- Full-time
- Mechanical knowledge

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Service Desk Co-ordinator

Trane Technologies -
Southampton

Apply Now

Job details

Full-time

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days)

Position Overview:

The Service Coordinator is responsible for providing exceptional customer service and support. This role plays a crucial role in scheduling service technicians’ workload and support the coordination of customers’ needs and expectations. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational processes.

Key Responsibilities:

Customer and Technician Support:

A proactive approach on dealing with high volume incoming calls.
Schedule technician work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact.
Collaboration with Service, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
Ensure invoices are processed timely, within approval and target limits that have been agreed across departments.
Reporting and Analysis: Generate regular reports on completed invoiced work orders.
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
Support service technicians and ensure appropriate team cover across regional service desk at peak times.
Communications with supervisors, technicians, and customers on updates and to drive continuous improvement.

Internal Controls and Administration:

Proven experience in a customer care or service support role.
Strong knowledge of customer service principles.
Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
Effective communication skills
Knowledge of processing invoices and Purchase Orders within levels of authority limits
Analytical thinking and problem-solving abilities.
Proficiency in using customer service software, and MS Office Suite.

Skills and Capabilities:

Knowledge of manufacturing industry an advantage
People and communication skills with a positive mindset
Able to work with minimal supervision.
Proficient in using Microsoft Office Suite.
Knowledge of Inspire systems, however, training can be given.
Right to Work status confirmed for Country of application.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

program coordinator jobs in woolston, ham

Service Desk Co-ordinator

Project Coordinator

Library Team Manager

Clinical Operations Manager

Shipping & Receiving Coordinator

Fitness & Wellbeing Manager

Event & Group Sales Coordinator

Graduate Construction Project Manager - Southampton or Basingstoke

Work Coordinator

Site Manager - Portsmouth

Sales & Events Manager

Production Planner

SHEQ Advisor

MEICA Commissioning Manager

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