Customer experience specialist Work, Jobs in Worcester, Eng (with Salaries)

Community Engagement Executive
Midlands Air Ambulance Charity —Worcester
- £26,000 - £28,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Store discount
Quick apply
14d
Customer Experience Improvement Specialist
West Midlands Combined Authority —Birmingham
- £39,188 - £44,182 a year
- Part-time
- Presentation skills
- AI
- Annual leave
- Employee discount
Retail Sales Assistant
Midlands Air Ambulance Charity —Worcester
- £12.71 an hour
- Part-time
- Microsoft Office
- Supervising experience
- IT
- Store discount
- Health & wellbeing programme
Quick apply
7d
Accommodation Sourcing Specialist
hotelshopUK LTD —Droitwich
- £26,520 - £27,352 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee discount
- Referral programme
Quick apply
13d
Administrative Assistant
Pembleton Motor Company —Kidderminster
- £15 - £18 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
14d
Talent Acquisition Specialist
LiveWest —Tewkesbury
- £35,000 - £42,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
7d
Oven cleaner
Oven Support England LTD —Worcester
- Up to £35,000 a year
- Overtime
- Customer service
- Maintenance
- No experience needed
Quick apply
7d
Customer Support Specialist
FibreNest —Gloucester
- £24,479 a year
- Weekend availability
- Hybrid work
- CRM software
- Microsoft Office
- SharePoint
Second Line Support Analyst
HCR —Worcester
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Gym membership
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Birmingham
- Temporary
- Customer service
Customer Experience Specialist, Sales - Solihull
Tesla —Solihull
- Weekend availability
- Sales
- Customer service
- Presentation skills
Sales Assistant
Topps Tiles —Worcester
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
- No experience needed
- Employee discount
7d
Supported Living Officer (Worcester)
Platform Housing —Worcester
- £17.99 an hour
- Travel
- Annual leave
- Employee assistance programme
Sales Executive
WeBuyAnyCar —Malvern
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Sales Assistant - UNIQLO Bullring
Fast Retailing —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Travel Experience Specialist
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Customer Assistant - Instore Bakery - Worcester
Marks & Spencer —Worcester
- £13.41 an hour
- Part-time
- Bakery
- Employee discount
2d
Customer Service
Emerald Green Energy Ltd —Birmingham
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
2d
Customer Contact Specialist
Listers —Solihull
- £26,513 - £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Employee discount
14d
Saturday Retail Sales Advisor
Brewers Decorator Centres —Worcester
- £5,627 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme
10d

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Community Engagement Executive

Midlands Air Ambulance Charity -
Worcester

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
14 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Additional leave
Company car
Cycle to work scheme
On-site gym
Free flu jabs
Flexitime
Company pension
Work from home
Company events
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Sick pay
On-site parking

Qualifications

Driving Licence
Management
Customer service
GCSE
English
Microsoft Office
Fundraising
Relationship management
IT
Communication skills

Full job description

About the role

As part of Midland Air Ambulance Charity’s (MAAC) Community team, the Community Engagement Executive is responsible for taking a proactive approach to raising the profile of the charity and deepening relationships with a range of supporters, as well as the general public, in the local communities we serve.

As a key community ambassador for MAAC, you will work to increase our supporter base across our region and help generate agreed income through community fundraising activity. You will provide support to the Community Fundraising Lead and Community Fundraising Manager, working within the wider fundraising division. As a key member of the team, the Community Engagement Executive will implement the fundraising strategy for MAAC comprising of both in person and online community engagement methods, as well as working on special projects determined by business need.

The Community Engagement Executive will be responsible for developing a pipeline of potential supporters by attending and organising a range of public facing events across the six counties to help promote MAAC’S key campaigns, including our Training and Retail arms. You will also play an important part in utilising our regional airbases and Headquarters to forge strong links with local communities and increase engagement by hosting impactful visits and events for our key audiences.

In addition, the role will offer support and, when required, cover for Community Fundraising colleagues across our six county operating region by delivering talks, attending cheque presentations, and supporting or leading at community events to maintain consistent engagement and visibility. The postholder must be able to travel frequently and flexibly throughout the six‑county region to provide consistent support and presence.

The role requires travel across our six county region for 3-4 days per week but will mostly cover the south region including Worcestershire, Gloucestershire and Herefordshire.

Please refer to the job description and person specification on our website: https://www.midlandsairambulance.com/contact-us/current-vacancies/ for further information.

About you

Working as a key part of successful Team, you will have experience of co-ordinating tasks, people, and activities, overseeing projects - ideally combined with fundraising, liaising with external clients and key stakeholders, and providing excellent customer service.

With excellent communication and administration skills, proficient IT skills including MS Office and good attention to detail, you will be self-motivated and capable of multiple-tasking and prioritising, and you will demonstrate excellent interpersonal skills.

If you are looking to join a supportive team and bring a clear alignment to the mission and values of the Charity, then we would welcome your application.

About us

Midlands Air Ambulance Charity is an independent health care provider and is rated outstanding by the Care Quality Commission (CQC). We are responsible for delivering a pre-hospital emergency helicopter led service across the Midlands Region – we proudly serve the diverse communities of Gloucestershire, Herefordshire, Shropshire, Staffordshire, Worcestershire and the West Midlands.

Midlands Air Ambulance Charity (MAAC) is the largest Air Ambulance Charity in England serving a population of nearly seven million over six counties. We are an established healthcare provider with over three decades of experience. Our core organisational divisions include:

Emergency critical care service – our three airbases play a pivotal role in delivering rapid critical prehospital emergency medical care, by ensuring that residents across the Midlands region have access to a network of air ambulance helicopters within 10 minutes. We provide a pre-hospital helicopter-led service, 24/7 operations, 365 days a year, to residents and visitors across the Midlands region, bringing hospital-level procedures and medicines to the patient at the scene of an accident or incident.

Charitable programme – we raise funds for our lifesaving service and play an active role within the communities of the six counties that we serve. We provide education programmes, volunteering opportunities and social engagement activities to support with community cohesion and wellbeing.

Retail network – we have a growing portfolio of charity shops which contribute towards raising funds for helicopter and critical care car missions. We also support environmental and ethical causes as part of our wider societal role.

Training provider – we deliver community life skill sessions, such as CPR, bleed control and defibrillation usage, alongside CPD accredited courses, ranging from workplace first aid training to specialist pre-hospital clinical training.

The organisation is driven by a longstanding and deep-rooted ‘One Team’ ethos:

Vision - Saving Lives by Saving Time - Today, tomorrow, and in the future.

Mission - To provide patients with outstanding pre-hospital care and life saving intervention through the operation of helicopter-led emergency medical services.

Values - Receptive, Recognition, Relevant, Respectful and Responsible

How to apply

Please send a full up to date CV with covering letter to introduce yourself highlighting key achievements and experience relevant to the role, or download an application form from our website and send to [email protected]

https://www.midlandsairambulance.com/contact-us/current-vacancies/

The closing date for applications is Friday 19th June 2026.

Midlands Air Ambulance Charity reserves the right to close any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible.

Other information

We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).

You will join a friendly and inclusive team which provides support for the charity’s vital life-saving service. After a three-month period, we offer up to 6% employer pension contributions, a health cash plan which covers a wide range of healthcare treatments and life assurance.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role’

**STRICTLY NO AGENCIES**

Job Types: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

Benefits:

Additional leave
Company car
Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Flexitime
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site gym
On-site parking
Sick pay
Store discount
Work from home

Education:

GCSE or equivalent (required)

Experience:

community engagement: 1 year (preferred)
relationship management: 1 year (preferred)

Licence/Certification:

Driving Licence (required)

Willingness to travel:

75% (preferred)

Work Location: On the road

Quick apply

Refine Your Search

customer experience specialist jobs in worcester, eng

Community Engagement Executive

Customer Experience Improvement Specialist

Retail Sales Assistant

Accommodation Sourcing Specialist

Administrative Assistant

Talent Acquisition Specialist

Oven cleaner

Customer Support Specialist

Second Line Support Analyst

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Experience Specialist, Sales - Solihull

Sales Assistant

Supported Living Officer (Worcester)

Sales Executive

Sales Assistant - UNIQLO Bullring

Travel Experience Specialist

Customer Assistant - Instore Bakery - Worcester

Customer Service

Customer Contact Specialist

Saturday Retail Sales Advisor

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