Office Work, Jobs in Worcester, Eng (with Salaries)

Administrator
Bupa —Worcester
- £26,800 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Gym membership
Quick apply
8d
Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £24,508 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
1d
Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Business Support Coordinator
Kingswood Mobility Group —Droitwich
- £26,000 - £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Referral programme
Quick apply
1d
HR Administrator
Excool —Bromsgrove
- £26,000 - £28,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
2d
Administrative Assistant
Pembleton Motor Company —Kidderminster
- £15 - £18 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Business Admin Training
SCCU Group —Worcester
- £12.71 - £15.00 an hour
- Monday to Friday
- Remote
Quick apply
Project Coordinator
Servicom (High Tech) Ltd —Redditch
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Office Administrator
Breathe Care Services —Birmingham
- Part-time
- English
- Administrative experience
- Data entry
Quick apply
1d
Recruitment Coordinator
The Steamhouse —Redditch
- £14 an hour
- Part-time
- Hybrid work
- Hospitality
- Microsoft Office
- Administrative experience
- Work from home
- Employee discount
Quick apply
5d
Part Time Administration Assistant Droitwich
Quality Solicitors —Droitwich
- Part-time
4d
Purchasing Administrator
Commercial —Cheltenham
- Up to £26,228 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- IT
- Work from home
- Employee assistance programme
Quick apply
Sales Administrator
Daymark Labels —Kidderminster
- From £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
12d
Admin Assistant
UKDA Facilities Ltd —Dudley
- From £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Fundraising Operations Administrator
Prospect & Pitch Ltd —Hereford
- £27,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Administrative Assistant
Redkite Law —Ledbury
- £25,077 a year
- Full-time
- Microsoft Office
- Travel
- Annual leave
Quick apply
Office Assistant
Realtor Support Network —Birmingham
- £24,000 - £30,414 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Annual leave
Quick apply
2d
Student Administrator
LD Training Services —Dudley
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
7d
Full-time Admin Operations Assistant
JG Travel Group —Cheltenham
- Weekend availability
- Hotel
- Employee discount
- Referral programme
Quick apply
11d

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Administrator

Bupa -
Worcester

Quick apply

Job details

Full-time
£26,800 a year
8 days ago

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
Season ticket loan
Employee mentoring programme
Free flu jabs
Company pension
Private medical insurance
Employee discount
Gym membership
Life insurance
Referral programme

Qualifications

Customer service
GCSE
Microsoft Office
Administrative experience
Typing
Audio typing
Medical terminology
Communication skills

Full job description

Job Description:

Administrator

Worcester Clinic - WR1 1JT

Permanent

£26,800 dependant on experience + excellent benefits

Full Time - 40 hours

Shift patterns: 08:00 - 16:30 (Mon - Fri)

Onsite

We make health happen.

Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively.
To contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us.

As a Bupa Clinics Administrator and Receptionist, you'll play a vital role in ensuring smooth operations within the clinic. As well as the background administrative tasks you will meet and greet our customers, making them feel at ease and comfortable. You will thrive on delivering exceptional customer service, even under challenging circumstances.

You'll help us make health happen by:

Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout.

Answering, screening and forwarding incoming customer queries via phone calls and proactively, managing local mailbox and emails.
Proactive in maintaining a well presented reception and waiting areas.
Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results.
Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms
Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA.
Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure.
Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines.
Assist in bookings of mammograms and MSK referrals (where delivered at the centre).
Post - collect, open, date stamp, distribute incoming post, and post outgoing post.
Generate letters as required by the business.
Monitor stocks and order goods when required.
Process invoices/delivery notes as per Bupa policy
Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required.

Key Skills / Qualifications needed for this role:

Proven experience delivering exceptional, client focused customer service in person such as in retail, hospitality or in a similar role as a Receptionist.
Brilliant interpersonal and communication skills, able to quickly build rapport and put people at ease.
Great time management and flexibility, you'll need to switch tasks and support where needed throughout your shift.
Excellent attention to detail and understanding of the various Microsoft office packages
GCSE level or equivalent
PC literate - proficient in MS Office packages
Excellent communication (written and verbal) and interpersonal skills
Team working experience
Audio Typing
Knowledge of Medical Terminology (desirable)

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual Health Services Bonus Scheme
Support with travel costs via a season ticket loan or cycle2work
Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers,

Time Type:

Full time

Job Area:

Administration

Locations:

Clinic - Worcester

Gym membership, Private medical insurance, Private dental insurance, Cycle to work scheme, Paid volunteer time, Financial planning services, Company pension, Employee mentoring programme, Free flu jabs, Additional leave, Referral programme, Health & wellbeing programme

Quick apply

Refine Your Search

office jobs in worcester, eng

Administrator

Customer Service Advisor

Customer Support & Operations Administrator

Business Support Coordinator

HR Administrator

Administrative Assistant

Business Admin Training

Project Coordinator

Office Administrator

Recruitment Coordinator

Part Time Administration Assistant Droitwich

Purchasing Administrator

Sales Administrator

Admin Assistant

Fundraising Operations Administrator

Administrative Assistant

Office Assistant

Student Administrator

Customer Service Advisor

Full-time Admin Operations Assistant

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